ADT Security Headquarters

ADT Security Services, Inc Headquarters Contacts.

Corporate office address, contact information and phone numbers for the ADT Security Services, Inc Headquarters.

ADT Inc., formerly The ADT Corporation, provides residential and small business electronic security,  home alarm systems, fire protection, and other related alarm monitoring services.

Write a review or read complaints from other customers.

ADT Security Services, Inc Headquarters Phone Number and Contacts.

Company Website
http://www.adt.com
Related
ADT Home Security
Corporate Address
1 Town Center Rd.
Boca Raton, FL
33486
Phone Number
(561) 988-3600
Fax Number
(561) 988-3601
Employee Count
20,000
Twitter IDs
@adtstaysafe

What is ADT Security Services’ Corporate Office Phone Number?

ADT Security Services’ Headquarters phone number is: 1-561-988-3600.

 

What is ADT Security Services’ Customer Service Phone Number?

ADT Security Services’ Customer Support phone number is: 1-800-521-1734 or 1-800-280-6946.

To get a quote, call ADT on 1-800-587-4198.

Other ADT Customer Care phone numbers:

Residential
Sales: 800-884-4226
Support: 800-521-1734

Business
Sales: 888-244-4505
Support: 800-515-2216

Health & Senior Safety
Sales: 877-801-7387
Support: 800-658-7134

You can also contact ADT Customer Service on Twiiter by writing to the Twitter handle: @askADT.

The ADT Contact Us page can be found here.

ADT Headquarters Executive Team.

Timothy J. Whall
CEO

Jim DeVries
President

Jeff Likosar
CFO

Dan Bresingham
Chief Administration Officer

P. Gray Finney
Chief Legal Counsel

Jamie Rosand Haenggi
Chief Growth Officer

Bob Dale
SVP, National Account Sales

Donald Young
Chief information officer

Jay Darfler
SVP, Emerging Markets

Stephen Hopkins
President, Adt Canada

DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.

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Sue (Robert) McNally
Guest
Sue (Robert) McNally

We were robbed on March 9th, we called ADT the next day and then had to call several people, some in other states. It took almost a month to get a security system installed. They forgot the sensors on the windows and something on the front door. FINALLY, it was finished. We asked and asked and called and called about the $l00.00 gift card and have been given the run around including today!! And yet at least 3 times a week we receive in the mail – the promotion letter or card offering the $100.00. Today we received 2 identical… Read more »

Mahesh lamsal
Guest
Mahesh lamsal

Sir I am in Asia,have a good knowledge and experience in security, sales and work in hotel so if this company take abroad worker then please call me for work. Thank you.

Keith Gonzalez
Guest
Keith Gonzalez

I was spoken to very rudely by an ADT scheduling employee. Also when asked to speak with a manager I was told by her “I will not get you a manager” I was was disrespected and not listened too. Called multiple number to document my compliant and got nothing but I’m we are sorry and we will note the file. When asked to be updated on the situation I was told there’s no updates it’s all done internal. So my appointment window was missed due to ADT lateness which is costing me money to stay home then I get spoken… Read more »

Sonia
Guest
Sonia

Hi I am going through so much with them right now. How did you handle your situation and what was the outcome?

C
Guest
C

I got home, disarmed my alarm, never turned it on. While sitting less than 10 feet from the system, I get a call saying ADT got a triggered alarm notice from my back door.
1 I DONT HAVE A BACK DOOR
2 MY ALARM IS NOT ARMED
3 IM SITTING RIGHT HERE AND THE ALARM
DID NOT GO OFF
Then ADT tells me, maybe my alarm is not programmed peoperly or crossed programmed with a nearby house😒 and I need to call customer services to have the issue figured out!
NO, YOU NEED TO FIGURE IT OUT

Joseph M Bushfan
Guest
Joseph M Bushfan

Very Unprofessional Theft By Contract

EDWARD EAVES
Guest
EDWARD EAVES

Terrible service. My alarm went OFF twice and they did not call. DONT BUY AN ALARM from this terrible company don’t. CUSTOMER SERVICE TERRIBLE!

Louise Devein
Guest
Louise Devein

I am looking for another security company. Due to the fact that you have lost your moral compass by advertising on Hannity-FoxNews channel, I cannot trust this corporation.

Anonymous
Guest
Anonymous

I am 100% dissatisfied with every aspect of Home Defenders customer service, installation, fees and product. I would like to terminate any connection to the unscrupulous company. I spoke to the ADT representative/sales person and set up an appointment. 6/26/18 ?Defenders showed up for a quote? $59 per month service They installed a Power box, Keypad and 3 door magnets On the tablet used I could only see where I had to sign. My bill was not discussed, and my 1 e-signature was copied to all documents. I was emailed the documents but it was too late, they were gone… Read more »

Samir H Patel
Guest
Samir H Patel

I am customer with ADT since 2004 and seems ok with service I thought but in August , 2018 I tested my security system that really works or not. So I did test & didn’t get call from ADT. So I called them. So representative told me that she didn’t receive any signal & that’s why I didn’t here from them. So I asked her how to fix this? She said that has to send technician to check the system function correctly or not. I was told that she waive charges. But guess what that charged me $280. I called… Read more »

Gloria Holloway
Guest
Gloria Holloway

I would like to speak with someone from the executive office about ADT over charging customers. I received several adds from ADT stating free home security system at no cost to you for parts and activation. $99.00 plus tax for installation and the purchase of alarm monitoring system for $27.99 a month. Free 15 pre-wired door and window sensores and a $100.00 visa card. A free wireless remote control. N o where do it state you have to buy the equipment. My charge card was used to make a fraudlent charge of $156.88 on 7/24/2018 and I only called to… Read more »

Anonymous
Guest
Anonymous

One of your Representative name-Chris phone# 702.625.6430 and 916.587.2743 start to threatening regarding breaking security if I don’t give him the business. Very scary.

Sonia Depina
Guest
Sonia Depina

Hello, My names is Sonia Depina. I have been a customer since the beginning of August 2018. The system has been been acting the way it should ever since. My front door is now not locking. I am in fear of the safety for my family. I need someone to handling this today. Please contact right away

Bruce wexler
Guest
Bruce wexler

We have been using ADT for several years. Thursday morning I set our house alarm and left to do errands. ADT called my wife to inform her that the alarm was ringing and asked if they should notify the police. Five minutes later my wife called me to advise our alarm was ringing and said front door/basement door was open. I immediately returned home and turned off the alarm. As I suspected no doors etc were open. The police came and spent 15 minutes checking every part of our house I asked my wife to call ADT and set up… Read more »

Crystal J
Guest
Crystal J

I would like to tell you I jave never in my life had such poor customer service in my life. April and Another rep were literally argueing on the phone and couldnt figure out out was put. The co operate as they said they were lied as well as I looked it go online and now jave contacted yhe president via email’. I have been in customer sevice my 3t plus years and never have heard or can even believe tgis happened. And they wang me to stay with their company and I have to pay out my contract??? Wow… Read more »

Sharon
Guest
Sharon

I found out on 14 Nov that my 6 window sensors had been installed incorrectly a year ago and had not been working properly. THey were installed to set the alarm off when the windows close verses open. I found this out by the 3rd technician that came out on 24 Nov. The 1st tech that came out on 14 Nov stated I needed a new panel. later that same day the second technician came out and installed a new panel (at least he said it was), a day or two after receiving this panel the error light came back… Read more »

Lau
Guest
Lau

I called to get information on the possibility of getting residential security from ADT. I was basically offered $99.00 Installation, $58.00 per monthly fee. I was advised that the installation fee would be due at the time of the free consultation appointment if i choose to contract for 36 months. However, They needed the last four of my SS# and a credit card to secure an appointment. Before days end a charge for the installation plus tax was sent to my bank for payment. The consultation appointment was for one and a half weeks later. Fraudulent business practice starting from… Read more »

Etel Kheyfits
Guest
Etel Kheyfits

The company is a thief by itself. They are supposed to protect from the thief but they are doing the same. They promised you a good protection but they want you to pay to them $14,500 for equipment plus installation fee, plus payments for 2 month and the next month they charge you again. If you cancel service with them to get your money back will take more than month. If you call them they promised that everything is ok but it’s not. If you smart you will never ever protect your home with them.

Karen Wise
Guest
Karen Wise

I am very unhappy with your service. I have been paying for 4 months for a camera I don’t have. I have called numerous times, but nothing has been done. What can I do to resolve this? I have signed a new contract. I want to cancel but cannot because it costs too much. Help!!!!

Greg Martin
Guest
Greg Martin

I have been a customer for nearly 8 years at multiple locations. I am currently being transferred for work and will not be in a position to utilize ADT services for some time. I have just been told my final bill will be around $600 due to the “75% of contract” clause. Due to your inability to recognize your long term clients, I will never use your services again. Please do not tell me about a credit as I will not be in a position to have security services for at least a year. The average person cannot afford to… Read more »

penny mccague
Guest

I was treated very rude by adt after being a good customer for over 30 years , I was told my years with adt means nothing everyone is going to know how you treat your customers. AS a reminder if you dont have customers you dont have a BUSINESS.

Lashaun Daniels-Edney
Guest
Lashaun Daniels-Edney

I was charged a $500 fee for cancellation when I requested to relocate my service. The representative apologized for the company error but refused to refund me my money and requested I get a lower grade service and upgrade at a later time. I am in the process of filing with BBB and would like my money refunded now!

Annette Lewis
Guest
Annette Lewis

I have paid my bill on time and in full the past 5 months. However I keep receiving late bill notices and my payments are not applied to my account. I have called and tried to fix this matter. I have been victim of identity theft and information on my account was compromised. I reported this as well. When my account was established again, the Visa reward card has not arrived to me in 4 months neither has my account information been corrected.

Susan
Guest
Susan

I have continued to have issues with customer service over the last few weeks.  Today I was just yelled at by a representative whom I thought was a supervisior (Susan) who was supposed to help me understand the charges to my account.  Instead she got frustrated and started to speak with me in a discouraging manner. All I wanted was to understand my charges and find out what happened to the equipment credit that I was promised.  Before speaking to Susan today I spoke to Aree about a week prior.  She was supposed to send me a copy of my itemized… Read more »

ANNA CINTRON
Guest
ANNA CINTRON

WHERE DO I WRITE CONCERNING MONEY OWED TO ME FROM ADT SECURITY!

Josie King
Guest
Josie King

Hello I am a returning customer and regret calling for a quote. I was contacted by a sales representative by the name of Garrett Love who came out to my home and gave me an estimate for alarm installation. The cost would be over $500. He threw in an indoor camera free of charge, however, forgot to add it to the contract because we made a few changes to the order. The day the installer arrived, he informed me that it was not on the contract. I called Garrett immediately and he apologized and explained that he would get it… Read more »

Alison
Guest
Alison

I had a service person, Anthony from Defenders, damage my walls and ceilings with installation. He took monitors and sensors, and tax paperwork and W2’s, and my property tax bills. They sent an additional person, since the services were not working, Valerie, whom took a personal fire alarm, and did not correct the problems. Also, Anthony disconnected by personal landline and I had to have Comcast come in to correct it. I tried to cancel my service when I called them, and since Anthony never left me a copy of my contract, as it was done on his ipad, and… Read more »

Yvette Coles
Guest
Yvette Coles

I was give an appointment for a tech to come out because my system has been off line for 1 week. The tech was suppose to arrive 8-12 today. Someone changed my appoint of 12-5. I m angry because my system isn’t working and they still expect to be paid and someone changed my appointment without my knowledge. Glad I’m not under contract, im considering dropping them.

Gavin Mack
Guest
Gavin Mack

I would like to know if there is an alternative customer help phone number that i can call. The customer service phone number on your website did not work for me, I only got an automated message.

Garrett Garza
Guest
Garrett Garza

My experience with the company is that once they have you as a customer then they make it hard for you to contact them with any problem. For example i was unable to get through at all on the customer support phone number today.

Phoebe Richardson
Guest
Phoebe Richardson

My complaint is that it is too difficult to get through to customer support department. I tried several ways, email, phone and finally got through on the customer hotline.

Lucas Barton
Guest
Lucas Barton

I have an issue i need to discuss with the customer service department. I am going to send you an official letter by mail. I would suggest, however, that you publish an official customer support email address that customers can email for correspondence.

mathilda mckinney
Guest
mathilda mckinney

I am trying to contact to apply for a job. Do you have a jobs and careers phone number, or can I submit my job application online?

Iva G
Guest
Iva G

I would like to know if there is an alternative customer help phone number that i can call. The customer service phone number on your website did not work for me, I only got an automated message.

bryan c
Guest
bryan c

I would like to know if there is an alternative customer help phone number that i can call. The customer service phone number on your website did not work for me, I only got an automated message.

katherine barton
Guest
katherine barton

I would like to know if I can speak to a customer representative in person if I drive to your corporate office headquarters in office hours. I live nearby.