Amazon Headquarters

Amazon Headquarters Contacts.

Corporate office address, contact information and phone numbers for the Amazon Headquarters.

Write a review or read complaints from other customers.

Amazon Headquarters Phone Number and Contacts.

Company Website
http://www.amazon.com
Corporate Address
410 Terry Ave. North
Seattle, WA
98109-5210
Phone Number
(206) 266-1000
Twitter IDs
@amazon

Where is Amazon’s Headquarters?

Amazon’s Corpororate Office address is:

Amazon Inc
440 Terry Avenue North
Seattle, WA 98109
USA

What is Amazon’s Corporate Office Phone Number?

Amazon’s Headquarters phone number is: 1-206-266-1000.

Amazon’s Corporate Office Fax Number is: 1-302-636-5454.

What is Amazon’s Customer Service Phone Number?

Amazon’s Customer Support phone numbers are: 1-206-266-2992 and 1-888-280-4331.

The average wait is 17 minutes. Phone line hours are: 24 hours, 7 days a week. To get to a live person/human, don’t press or say anything OR press 0.

How do I Contact Amazon Customer Support?

Call the customer service phone number above. The Amazon Help Page can be found here. Log in to proceed.

The Amazon Customer Service email address is: cis@amazon.com. The average wait is 10 hours for a reply.

You can also contact Amazon on Twitter at www.twitter.com/AmazonHelp via the @amazonhelp Twitter handle.

On Facebook, you can submit a complaint via Facebook Messenger. Click on “Contact Amazon.com on Messenger” to send a Facebook message on messenger.

Amazon Headquarters Executive Team.

 

Key Personel:

  • Jeffrey Bezos – Chief Executive Officer, President and Chairman of the Board of Directors
  • Jeffrey Blackburn – Senior Vice President
  • Sebastian Gunningham – Senior Vice President
  • Andrew Jassey – Senior Vice President
  • Steven Kessel – Senior Vice President
  • Diego Piacentini – Senior Vice President
  • Shelley Reynolds – Vice President
  • Thomas Szkutak – Senior Vice President
  • Jeffrey Wilke – Senior Vice President
  • David Zapolsky – Vice President

Amazon Board of Directors

  • Jeffrey Bezos
  • Tom Aberg
  • John Seely Brown
  • William Gordon
  • Jamie Gorelick
  • Alain Monie
  • Jonathan Rubinstein
  • Thomas Ryder
  • Patricia Stonesifer

DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.

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Mary Rios
Guest
Mary Rios

Amazon contracted drivers throwing packages on home walkways, at throwing packages at door. Does not ring door bell. I have it on video.

Angie S.
Guest
Angie S.

Having the same issue. contacted headquarters and they got me over to Amazon Logistics whom is over the Drivers.

Pat Kunis
Guest
Pat Kunis

Wife bought AMAZON HEADQUARTERS +1 833 272 O777 dial now something from them and they debt our account three times for it and them mess up the order. They told us we have to wait ten days to get a refund for $500. It there fault and we have to pay for it and to go without money for food because there reps. Messed up. They will not help at all. I will not buy from them again. They blame the bank for the mess up. Even there paper work shows they can’t even get our order right. And they… Read more »

Colette
Guest
Colette

Same thing with me, I’ve been calling for 4 weeks to get refunded $50 for a mistake they made. I can’t get any resolution, and they’ve put my account on hold. I’ve called at least 15 times since August 19th. Just 10 minutes ago customer service at the corporate office put me on hold and the call was dropped, I’m calling my attorney. I’ve even spoke with 3 so called supervisors and I was told I would get emails from account specialist since Tuesday of last week and I haven’t received 1. SMH. Had a party on August 17th, (‘70s)… Read more »

Christopher
Guest
Christopher

Amazon used the Southern Poverty Law Center, to kick a conservative groups off Amazon charity programs. The Southern Poverty Law Center is the largest hate group in America. This has told me all I need to know about Amazon, I am cancelling my subscription and never ordering from this scum company ever again. I encourage all subscribers to research the Southern Poverty Law Center and make your on choice, but believe me ,IT’S A HATE GROUP!!

The Punisher
Guest
The Punisher

Roger that Chris

Mr. Rogers
Guest
Mr. Rogers

Wife bought something from them and they debt our account three times for it and them mess up the order. They told us we have to wait ten days to get a refund for $500. It there fault and we have to pay for it and to go without money for food because there reps. Messed up. They will not help at all. I will not buy from them again. They blame the bank for the mess up. Even there paper work shows they can’t even get our order right. And they still will not help.

The Punisher
Guest
The Punisher

My advise is if one is caught in a situation like this then contact you credit card company or bank and reverse charges. This is nothing more than being bullied. File a class action suit with others and report them to the agencies they are governed by. Don’t allow yourself to fall prey to unethical business standards.

The Punisher
Guest
The Punisher

Your story is like many others I’ve heard. Reverse the charges if this was done through a debit card for future reference. They are bullies that think they can push anyone around. Hold them accountable for their wrong doings by filing class action suits and reporting them to the agencies that monitor business ethics and practices. They are not above the law.

Inge seabrook
Guest
Inge seabrook

very disappointed to see that the annual prime rate went up from $99 to $119 where now you lost a lot of my orders simply because I’m not giving an extra $20 to this company that makes millions and billions of dollar and I can order the same things on other websites like Walmart or others for free shipping even when I called and chat it online with an representative to inform me that the prices was just raised on the 11th of May they could not give me the price from what it was on the 11th of May… Read more »

Je Skii
Guest
Je Skii

Besos & his employee(s) are being “questioned, court marshaled”– get real, slimy skin head with a company that has NO communication between depts, over-charges on ALL!!!!!!!!!!!

sara
Guest
sara

i work for amazon the building is so hot no one cares. They expect you to make rate when is so hot you tell them they do nothing. you tellsafety they do nothing 2 minutes to use the bathroom and they are not close it takes 5 mins to get to one.the only way you can make rate is not use the bathroom and not drink water. rates have to be lowered. winter time there is no heat. no one cares what you have to say. you tell them why you dont make rate and they still write you up… Read more »

GySgt Leigh
Guest
GySgt Leigh

Well, first of all, I am just a customer. But since you are not skilled in any fashion in how you type the English language you worry me. No wonder when you call and a rep like yourself types notes, supervisors have not clue what you wrote. Learn punctuation Sara. When you type or write you should capitalize certain words (first word in sentence, nouns such as Amazon). I think you are just one of those that complain to complain. Would you like to join the Marine Corps and come to Kuwait with us. By the way….we also do not… Read more »

bernie
Guest
bernie

Did you reread your comment after you bash her on her grammar and spelling???

Crumbhead
Guest
Crumbhead

Instead of correcting grammer, look at the bigger picture you idiot. You have nothing better to do?

H.W., Germany
Guest
H.W., Germany

GySgt Leigh – Since you pretend to be the epitome of an Einstein, how come you did not advance in the military as a high ranking general? 😅😂🤣

H.W., Germany
Guest
H.W., Germany

Do you honestly believe that somebody with a college degree, mastering the English grammar perfectly would work in a rathole warehouse like Amazon?

Of course, if you are loaded with billions, you can be president of the United States of America and leave your brainless messages on Twitter every day laced with grammatical errors.

GySgt Leigh, because of your enthusiasm to
correct the English knowledge of underprivileged, uneducated Americans, I highly recommend you to apply as a tutor to the primitive dimwit leader of America, Donald Trump. 🤗👻🤡😅😂🤣

Just a civilian with a thought.
Guest
Just a civilian with a thought.

Are you serious GySgt Leigh? I really hope your joking? You seem to be the grammar police, chill out there was no reason for you to jump on this girl. Slow your roll Sarge……your a hostile one. Are you jealous that this girl has this aweful job and you sighned up to go into the military? You are one angry person. I wouldn’t work for you if you paid me nor be a part of your team. It’s a friggin thread Sarge the girl was mearly stating she works in aweful conditions. Does her job get devalued because she didn’t… Read more »

Johnny
Guest
Johnny

Call the Dept of Labor and see how they like you then.

.
Guest
.

I work, well worked, at the building here in Shepherdsville, Kentucky. Same s*** is happening here! It must be all of the amazons because this is insane! I got informed today by “hr” that we wouldn’t even get told about a write up, it’s just put into the system and once you hit a certain amount, they all have a meeting and then terminate you! WHAT TYPE OF MANAGEMENT IS THAT?! The management here is beyond unprofessional! There has been so many people complaining about them because all they care about is if you hit your rate or not. Anything… Read more »

Je Skii
Guest
Je Skii

REPORT THEM TO ALL DEPTS – start with Dept of Labor, then look up employee rights for your State AND tell ALL to report them. Sleazy Besos!!!!!!!!!!!!! I’ll NEVER BUY ANYTHING FROM AMAZON!!

Leann
Guest
Leann

My identity was stolen and used on an Amazon shopping spree when I called thier customer service I was told I either had to give them remote access to my computer or pay them $50 dollars to refund my stolen money obviously I was not willing to do either. When I would ask a question that they didn’t like or have an answer to they would hang up on me that happened about 10 times one man said to me that I was to emotional and upset so could I put my husband on the phone because men are more… Read more »

Tiffany
Guest
Tiffany

Contact your financial institution and file a Fraud Case, Prepare before calling: date, charges and/or total, etc. Good luck!

Je Skii
Guest
Je Skii

report ALL occurrences to your State’s Atty General deceptive trade practices, fraud

Je Skii
Guest
Je Skii

this obviously was NOT an Amazon connection – I’ve had MANY fraud calls “claiming to be Amazon” where they knew everything about me – scary – but the more I questioned they WERE NOT Amazon – so I took all info & reported to Amazon Fraud Dept – look up their #

Jacob Tyrrel
Guest
Jacob Tyrrel

I purchased parts for my pc. They approved my order. They then waited till the arrival date to tell me they need more information about me that they didn’t need . They took my money anyway, locked my account,won’t contact me and won’t help me. I’ve never had to deal such a bad company. Ten thumbs down. They will try to scam you and take your money. Don’t ever purchase ANYTHING on amazon ever again.

Je Skii
Guest
Je Skii

report them to your State – Deceptive Trade practices

Lula
Guest
Lula

My daughter and I previously held a phone discussion relating to what we would buy her brother/ my son for a house warming gift. Unbeknownst to me my Oder was processed without me completing order information. I didnot find this out until when I went to add the credit information. I called Customer Services in hopes that my payment information could be corrected. However to my avail the information for the purchase could. Not be changed even though the merchandise had not been shipped. It was made appear that this was a major endeavor. To say the least my purchaser… Read more »

Johnny
Guest
Johnny

The following executives need a reality check. You are a waste of resources to this company and should consider another job to fulfill which better suites you like how to do nothing. You should resign effectively as you are the pinnacle of evil and the abomination to corporate America. Your names are as follows;
Amazon Board of Directors

Jeffrey Bezos
Tom Aberg
John Seely Brown
William Gordon
Jamie Gorelick
Alain Monie
Jonathan Rubinstein
Thomas Ryder
Patricia Stonesifer

MONICIA G MCKINNEY
Guest
MONICIA G MCKINNEY

YES MY NAME IS MONICIA MCKINNEY AND I LIVE IN MEMPHIS, TN. AMZON IS BUILDING A FULFILLMENT CENTER HERE AND I WANT TO KNOW WHEN AND WHERE WILL YOU ALL BE ACCEPTING APPLICATIONS. I HAVE 15 YEARS OF SHIPPING&RECEIVING IN A WAREHOUSE SETTING AND I LOVE TO UTULIZE MY SKILLS AND EXPERTISE WITH YOU ALL PLEASE MY EMAIL ADDRESS IS shaybooxxxxxxxx@yahoo.com. could you please be so kind to inform me of the day that hiring for the Memphis facility starts

Je Skii
Guest
Je Skii

you’d better think a MORE VIABLE PLACE to work that CARES about employees – Amazon DOES NOT!!!!!!!!

Michelle Smith
Guest
Michelle Smith

Amazon are full of it!!!!

Pankaj Sharma
Guest
Pankaj Sharma

Dear sir,
My lawyer want the amazon india head office address to legal notice please give me address
so we can leave this case for legal judgement because imazon is doing Treason in india

Case id – 4394535012 (amazon.in)

Thanks
Pankaj Sharma

Je Skii
Guest
Je Skii

Call the main amazon office & ASK them 206-266-1000

Spinach
Guest
Spinach

In my PrimeNow message folder, there is a letter from the Customer Service representative concerning the refund I received on my order# 113-3653036-0288220. “I’m sorry to hear that the Evol, Fire Grilled Steak Bowl, 9 oz (Frozen) Oscar Mayer, Shaved Honey Deli Turkey, 9 oz Coffee-mate Hazelnut Liquid Coffee Creamer, 16 Fluid Ounce Pillsbury, Cinnamon Rolls with Icing, 12.4 oz didn’t work out for you.” It didn’t work out for me because the driver simply left my groceries outside my door and never bothered to knock to see if anyone was home, I was home and had no idea that… Read more »

Janece Bonanno Grossmann
Guest
Janece Bonanno Grossmann

I am/was a big Amazon shopper…..not any more!!! When you stop selling “impeach #45” items …let me know and I’ll come back!!!

Joanne Cerreto
Guest
Joanne Cerreto

I was banned from reviewing and asking questions on Amazon. I tried to resolve this with customer service but got no satisfaction. I am loyal customer and after a year I feel I should be able to be reinstated.

Marco Galvan
Guest
Marco Galvan

I purchased 17 Lebron James canvases from Amazon on July 25. The description states as follows, ” A high quality new canvas print. When I received them this week the colors are washed out and faded. They look no where close to the picture on the website or description. I sent pictures to the seller and Amazon to no avail. They also claim to be %100 cotton they are not. I called and emailed the seller and Amazon a few times and denied my A to Z warranty because it’s a third party seller. They want to charge me a… Read more »

John pauciello
Guest
John pauciello

I had fraud on my debit card unauthorized purchases, and had no help from customer service they gave me the run around and I should of been credited. Out over 400.00 dollars. Please contact me corporate via email!

Teresa
Guest
Teresa

my son had the same situation. we received sink drainage in the mail and he though I order something from his account which I do not have access to. I told him oh boy, you better check your amazon account to make sure someone didn’t get into the account. He didn’t find anything, so I told him check your credit card. Well he had two charges, one was over $20 and the other was over $200. He called Amazon and they said they couldn’t see anything on the account but they were able to see the $20 item and they… Read more »

Corey McCoy
Guest
Corey McCoy

I was told many lies about my order supposed tobe delivered by a certain day but then charged for it when it was great paid4 I even got the email to prove it I talked to managers about the incident but they lied and didn’t fix the situation they lied on a recorded line

Jo Ann L. Stegeman
Guest
Jo Ann L. Stegeman

Every month i get a –email that my order # 927-4318 needing more information . I have no order
currently . I have never given my email out to anyone else within your Company . I hope you can resolve this recurring situation .

D. Harvey
Guest
D. Harvey

Have called your customer service number numerous times regarding deliveries to our address that are NOT our packages!! I am sick and tired of delivering your packages for you!!! Our address is clearly marked on our mailbox, there is absolutely no reason for your drivers to repeatedly deliver packages to the wrong address!! My boyfriend was speaking to Gerald in your delivery department today and he hung up on him!! I’m done delivering your packages for you free of charge!! We will be contacting your legal department!!

J W
Guest
J W

Not sure why I pay for PRIME when every other item I choose (and often pay more for) showing PRIME free 2 day shipping only to see after payment that it was an illusion. The most recent item shows free prime 2 day shipping that turned into a week after they got payment for it. This is the 12th time this year and I have just about had enough of paying for something I am not getting. Calling to get a problem solved gets us on the phone with a person with an accent so heavy we cant understand what… Read more »

Just a civilian with a thought.
Guest
Just a civilian with a thought.

Ok i’m pissed. I’ve been charged 2xs for the same order. Amazon took $800 out of my account. I called as soon as i saw my bank statement . Got someone in india. Krishna said she couldn’t see my order 2xs only once. Had no clue. Put her superviser on Habibi and he says ” bank double hold your your order ” are you serious? Your kidding? Swore it was only one order. Today guess whats on my nbn door step? DING DING 2 OF EVERYTHING!!. Now wait Habbi said not to worry…i went straight to my phone called Amazon.… Read more »

Jeanie Johnson
Guest
Jeanie Johnson

The absolute worse customer service I have EVER experienced….I bought 2 Kuerig coffee makers in Nov 2017 for 2 separate Christmas gifts. Several months later both coffee makers stopped working with same issue. I asked both people to send coffee makers to me and I would take care of the problem. Called Amazon to replace or refund my money. The best they said they could do is refund only half of my money!!!! REALLY????? You mean Amazon does not stand behind the products they sell to you? My other option was to take more of my time and contact Kuerig… Read more »

Adrian Mackey
Guest
Adrian Mackey

Im hoping that im bringing this to someone else attention besides the representatives that handle the fustration of people like me that packages that get handed to just anyone or delivered to any address besides the one on the white stamp that clearly has your name and address on it. Im a prime member who order from amazon mostly every week and from time to time my packages get marked, delivered directly to a person. When I return home from work. There are no package(s) or photo of my package(s) at my residence. Yes, u are refunded your money, but… Read more »

Kevin Merck
Guest
Kevin Merck

Stop using them. We all really need to think about using the services of a company that treats their employees worse than dogs. If they treated dogs the way they treat their employees, they would be in prison for it.

Kevin Merck
Guest
Kevin Merck

Why don’t they have an email address you can contact? They sent me an email accusing me of violating their customer comment guidelines, but did not tell me how I did that. They are clearly making false allegations against me and I intend to sue for liable or defamation if they don’t offer me a good explanation.

JOYCELYN DUNN
Guest
JOYCELYN DUNN

To Amazon Headquarters/Amazon Complaint Desk: On Oct 1, 2018, my order was to be delivered. Two orders. Since I am not at home on that day I requested for them to deliver it on Saturday, so that I can be had when it is delivered. Just this week alone has been a trying week. received a message on my phone. Hi Joycelyn, your package will arrive: Monday, October 1 I called to have it ordered on Saturday, 10/6/2018. I live in an apartment. Leaving at the door is not an option. Too many people live near me. Anyone can walk… Read more »

Eric Albert's
Guest
Eric Albert's

record conversation for “quality assurance” like they do..

john mick allen moull
Guest
john mick allen moull

someone got my facebook stuff and did bad stuff not im blocked form text and all of it i did not do it his name is robert underwood and plz stop him and fix my facebook plz thanks and ttyl

Unknown
Guest
Unknown

It sad that I was training for two hours and then start work and something fell on the floor and I pick it up and Amazon and I lost my job and I have bill to pay sad sad

Kevin Merck
Guest
Kevin Merck

The freaks at Amazon slandered me in an email and refuse to talk to me about it or apologize in any way. I canceled my prime membership and you should too. It’s just a matter of time before you will. These freaks don’t deserve to operate in America.

David
Guest
David

Ordered same day shipping for 9 items. When the order didn’t get here I went to the website which said there was a delay and to contact Amazon Customer Service. So I tried the chat first. Spent 15 minutes getting disconnected by them twice and then being told essentially it’s late and they don’t know why or what’s going on with it and then said: “we hope you’ll order from us again”. Uh… huh? So I then tried calling and asking for a supervisor. I was literally told essentially the same thing, that it shows it was packaged for shipping… Read more »

Linda Kelly
Guest
Linda Kelly

Is this website authentic coming from the company Amazon:

newspagestimes.pw/trendmswps?a=767&s1=10516&s2=121007411&reqid=84052922&c2=

Admin
Admin

No. We had a look and this website is NOT an official Amazon entity. It is a standard marketing website, which intends to acquire you as a customer by signing you up for paid courses.

Tonnya Treon
Guest
Tonnya Treon

My complaint is that Amazon treats its employees like garbage! I am permeability scared and damaged all because of Amazon’s bad choice to rush and open AFE department instead of getting the right parts. I am now forever damaged. I did sue and win one part of my case and thankfully Amazon is now responsible for paying my medical the rest of my life however all my time missed, my mandatory time off and pain and suffering is looking bad at this time. With one hired up telling me yes another telling me no and so on. No one is… Read more »

Nimit Malik
Guest
Nimit Malik

Hello Sir/Madam, This is to inform you that my wife (Alisha Arora) and I(Nimit Malik) worked for Amazon for 2 days at Delta BC Canada branch as a warehouse associate in Aug 2018. We were hired through a company called SMX MANAGEMENT. After our 2nd shift we realized that this not our cup of tea so, we quit. After few days I got an email from Mr Balraj Nijjar from the same location about our pay cheque that is ready to be collected. In response to that email, I went to the branch to collect both the paycheques. I got… Read more »

Mike Kealty
Guest
Mike Kealty

I tried to open an individual sellers account and got into the business account setup. According to Amazon Seller Support they cannot help me. If clearing browser cache and cookies does not work then I need to complete the business set up then go to settings and downgrade it. That sounds easy but alas not so and they want all kinds of personal info like a picture of your passport, and credit card or bank statement. Oh an you can’t talk to a seller center support individual they on deal in emails that you can’t respond to. So I guess… Read more »

Ruby S.Cunningham
Guest
Ruby S.Cunningham

I’m very upset. For the second time my reviews are blocked! I’m told it was violation of community guidelines.the reasons followed:Elements of your account indicate a relationship to sellers,publishers,and other reviews of the products you review.(THIS IS NOT TRUE AT ALL!) your reviews were posted in exchange for compensation,such. As gift cards to purchase the product,product refunds,review swaps ,or free or discounted products(THIS IS NOT TRUE AT ALL!) you requested free or discounted products in exchange for reviews(THIS ALSO IS AN UNTRUTH) I really don’t know who did this to me,but it’s upsetting since I HAVENT DONE ANY OF THIS,

Jeanette
Guest
Jeanette

My son purchased and Apple Watch from a company named Neotail. Received the watch and it did not work. Returned it to Neotail and they said it was linked to his ITunes account and that it needed to be deactivated to unlock it. He did that and has no watch attached to his account other than the new one he purchased from Apple store. After several emails with Neotail they continue to say watch is locked due to it being attached to my sons account that it was unable to be returned as a result of being locked. So 1… Read more »

Rosario A Fiorani
Guest
Rosario A Fiorani

Dear Towana, Amazon Corp., (Amazon gift cards frauds) This is concerning my finding out that Amazon Corp. is allowing, condoning, and protecting these criminal ‘female scammers’ named or called Sarah Brown, #1; Julianna Gilbert, aka Maria Doroshina, #2; Karen Brown, #3; Torri Robert, #4; and Elizabeth Jackson, #5; See pictures as numbered. I have filed my criminal complaints with the N.Y. PD, Federal Agencies are now looking into those $5,000 of fraudulent persons who got Amazon and iTunes cards over 9 months, purchased by a crime-victim, Rosario “Ross” Fiorani. We spoke Towana on the 27 June, while I was in… Read more »

sl
Guest
sl

customer service stinks, been on phone over 3 hours can’t figure out problem spoke to 5 people, none in the right department as that department refuses to take a call so it’s like playing telephone and being pu on hold 10 minutes at a time then another question tehy keep trying to blame my computer !

Melissa scott
Guest
Melissa scott

I have dealt with your customer care dept 2 times regarding my packages that USPS marked as undeliverable yesterday. There was absolutely no reason that my items shouldn’t of arrived. I do not live in a gated community that requires codes to get in. All the carrier had to do was open an unlocked gate and climb a flight of stairs to deliver my items. You customer care Supervisor then slapped me in the face by offering a $5 amazon card. I’m a Prime member that orders at least $200 – $300 every few weeks on items. If I wanted… Read more »

Zachary Scott
Guest
Zachary Scott

False advertisement. Placed an order for Amazon Echo 2d generation, was supposed to receive 2 smart plugs, however, I only receive 1/smart plug. Have been trying to get the other plug sent, based on the TV marketing advertisement. Why would Amazon/QVC advertise this product with 2 smart plugs and not fullfill it’s promise?
Zachary Scott (334-324-xxxxx)

Chandradev
Guest
Chandradev

Your delivery boy not delivered my product and yout team refund my product without my permission and they are not helping me . My order num is # 17173846989537920 please deliver my product same price because it’s not my default that is your responsibility i have already face 2,3 time same problems.

Craig Bartlett
Guest
Craig Bartlett

I have tried many times to stop email advertising that Amazon continues to overpower me with. I have cancelled my Amazon account and will never do business with them again. STOP!!!

Stephannie Gonzalez
Guest
Stephannie Gonzalez

my account has been compromised and it’s going to take me to days or more to figure out what’s been charged and I have no access unbelievable

Katrina
Guest
Katrina

I work for amazon my purse was stolen from my amazon van I was told they didn’t have cameras my life has been altered and no one cars I spoke with at least 7 ambassadors that work for them as well as my team of supervisors no one cares I have been without my medication for a week no one cares I have been told by my they don’t have a legal department telephone number
I have no Identidication I have nothing and no one cares
No one!!

Anonymous
Guest
Anonymous

Hi I was scammed by one of your venders can you please call me 516369xxxx thanks

Anonymous
Guest
Anonymous

Just found out that Amazon has technology that tracks people. Amazon wants ICE to buy this a this technology. I will absolutely stop buying from Amazon . Very upsetting. Use your money to help people not track people.

satish kumar yadav
Guest
satish kumar yadav

Order# 404-3817765-3826721 someone order one product from my phone order# 404-3817765-3826721 i orderd by mistake now i am requesting for refund but they are not accepting plz help me sir it’s very important for bcz i dont have money someone do by mistake its my requesting sir…..

Haydee Vives Garcia
Guest
Haydee Vives Garcia

I sent a message to know how to contact the persons that acquire books, I discovered two months ago that you have one of my books and I wish you could see the other two. Can you help me with that?

Terry Reed
Guest
Terry Reed

My issue is concerning an individual that advertises to hire drivers for Amazon. He places ads on Craigslist, stating what time to show up at his office, but he is not there. I drove many miles and was on time. He was not there and when I asked others business owners in the same building about him, they said he’s frequently not there. There is only a locked door. I found out his email address and contacted him, but he never got back to me. At the prices for gas in CA, it’s extremely frustrating to drive from Burbank all… Read more »

Anonymous
Guest
Anonymous

I am a prime member and ordered something that was to be delivered by 11/2/2018, I have not received by package. What is the use of having prime for GUARANTEED delivery if this doesn’t happen. Your policy states that if delivery isn’t met in the time specified, then the delivery charge is credited, well there was no delivery charge – NOW WHAT. Please cancel my account if your guarantee is not going toor can be honored.

Anonymous
Guest
Anonymous

I love to use Amazon…I use it practically daily. However, I want to take my credit card number off the list! Recently another department of Amazon….book sellers who store unsold books…used this same card number and charged me for book storage…over $100…without authorization! I have tried to tell this department to toss the books…I do not want storage..and I do not want to pay for it. I have told them to cancel storage for over 2 years! They located my card number and used it without authorization. My bank replaced the money to me….and said that this is a form… Read more »

POLLY claypool
Guest
POLLY claypool

This is not a complaint. I just tp tell you how great your service is. thanks, pol;c

Janice Rowley
Guest
Janice Rowley

I have been trying to contact Amazon HR to apply for on line work. I am constantly re-directed to a headhunter who wants to find me a job. I have erased cookies etc. and tried several times. I think Amazon is a great company and would like to work for them. Could you please send me a link to apply directly to Amazon corporate offices I have been trying to contact Amazon HR to apply for on line employment. Thank you

John Wynn
Guest
John Wynn

I like to know do you”ll offer dental insurance to your employees if so what are the qualifications?

Cassaundra McNeil
Guest
Cassaundra McNeil

Hi my name is Cassaundra McNeil, I am an employee at you Salt Lake City fulfillment center in Utah. I am a little concerned as to why I didn’t receive VTO for leaving and hour early yesterday for voting?? They actually took from my UPT instead?! Please inform me if I was suppose to get VTO for going to vote?? Thank you.

Mrs. Josephine Harkay
Guest
Mrs. Josephine Harkay

I was notified that Amazon will no longer support my selected charity “Life Decisions International.” I am sad that Amazon prefers aborting babies instead of saving them! Therefore I will no longer use Amazon’s services. – Sincerely, Mrs. J. Harkay

J H Rowley
Guest
J H Rowley

I have been applying with Amazon for over a month now and even though I have your direct application line somehow I am getting headhunters calling me representing Amazon. Please explain and if you do have on line employment for people who live in St. Louis Missouri please

Ewin cabrera
Guest
Ewin cabrera

I have been waiting for my package since Monday they keep messing up in my delivery they have treated me horrible with customer service and they don’t help me out at all I am frustrated and mad very disappointed with amazon there delivery is one of the best and I am having a bad experience this is so unbelievable you guys must take action right away I haven’t had anyone help me right. Take note I still have not received my package and for sure I will not receive it today.

Tracee Morris
Guest
Tracee Morris

Amazon Prime is the worst company to buy anything through because they do not know where my order is and when I call customer service all they did was transferred my call to different department and say they have nothing they can do you will get when you get it . That not there problem that my ideal has not been shipped . So they took my money I do not have any product that I have order I would not recommends anybody to use amazing prime.I did not revieve a email or anything

Antoinette Guerra
Guest
Antoinette Guerra

Three phone calls to resolve one issue, this has to be a joke. All I needed was a return label after being told you would not issue a price adjustment when not even 3 days of receipt of item. I am suppose to return just to repurchase, seriously. So I will return but not re purchase from you.

Zenettra Palmer
Guest
Zenettra Palmer

Please have someone to contact me I return a item and never received my refund. Urgent waiting to purchase other item until refund cleared. Thank You!

Mike
Guest
Mike

This past week I tried to sign into my account and could not. I learned that my account was closed and that the $252.00 balance was gone. When I called customer service they advised that there was unauthorized activity in my account and that someone would call me back in 24 to 48 hrs. Well, it has been a roller coaster ride trying to get back the money which was taken out. Everytime I call customer service I have to start over with the explanation. Essentially. Amazon reset my account and re-opened it but they “sanitized” the money which was… Read more »

Mike
Guest
Mike

This past week I learned that my account with Amazon was closed without my knowledge. When I called customer service, they told me that there was unauthorized activity in my account and that it was being investigated. There was a balance of $252.00. I received an email the following day advising my account was re-established and when I checked the balance, the money was gone. Since that time it has been an absolute nightmare trying to get any sort of consistency in following up. I have been told that when they reset my account, they “sanitized” it, taking the money… Read more »

Anon
Guest
Anon

If you call headquarters they screen you out. Headquarters gives you a PO Box and refuses to provide any meaningful contact info for any department.

Thom Rios
Guest
Thom Rios

I went into one your Whole Foods stores in Vegas for a sandwich since I thought they’d have an above average sandwich. It was garbage. A few pathetic slices of cheese that were overwhelmed by the lettuce and tomato and a few very thin slices of meat that had no flavor. All for 8 bucks. Aren’t you guys making enough, that you’ve become RIP off artists? Oh an your special cola should be called Not For Normal People Cola. Who do you test this stuff on? Inmates on death row? You need to have an isle called Garbage Alley where… Read more »

Janhavi Bhosale
Guest
Janhavi Bhosale

Hi First time in years that I have been shopping with amazon India today I felt extremely disappointed with the service from the call centre. Its evident that either you have lowered your standards of recruitment or you have outsourced the job. The quality of supervisor or even an manager was nothing more than any outbound bfsi sales call. Don’t care about you and have only their scripts to read out. The communication skills.. Comprehension.. Vocabulary was lower than a primary school student. First time every I was told or informed about policies and procedures than how amazon can help… Read more »

Rebecca Acito
Guest
Rebecca Acito

I have spent almost a month trying to be refunded. My order number is 111-4992750-2448265. I ordered a camera bundle and the only thing that was received was a cleaning kit. I have made several attempts to get this resolved and still keep getting denials. The reason, they say it was signed for….yes, my 82 year old father signed for the FedEx delivery which was a 5x5x5 inch envelope. I would appreciate a refund and an explanation as to how the camera, the lenses, the bag, and accessories were in a 5x5x5 inch envelope.

Shelly M Rabidou
Guest
Shelly M Rabidou

I recently received a two products and I am highly dissatisfied with these because they are poorly advertised and now I have to break them down and get boxes so I can get my refund back. I don’t feel I should have to do all of this because of the misinformation that was given. I’m thinking of cancelling my Prime.

Hassan Wrotten
Guest
Hassan Wrotten

POOR CUSTOMER SERVICE

Natasha chambly
Guest
Natasha chambly

I was delivered 248$ worth of damaged gifts in pouring rain all day w holes in boxes they refunded it then I out big order in seen they charged both my bank cards on file for same items multiple times messing both banks up finally I got both banks refunded except 20.05 mixer and 50.00 offered to me total 70.05 by supervisor on chat yesterday it never post never got email I’m tired repeating being lied to I need my 70.05 applied Amazon credit as told plz. If not I’m done shopping and I’m one of your top customers went… Read more »

Randee kragerud
Guest
Randee kragerud

Not happy with the Amazon prime that I pay for every time I order anything it comes through the mail and it takes 5 days not two day and than I have to go to the post office to pick it up what is going on with them I will not be renewing next year after having it for 6 or more years I order the same thing from walmart.com and got it faster then my prime order???????

Anonymous
Guest
Anonymous

After several email ainformed that there was no account under my email address. I received the following message: On November 16, 2018 at 2:38 PM “Amazon.com Customer Service” wrote: Hello, I reviewed your email and I’m sorry to hear you’re having trouble signing in to your account, To help you with this, I would love to help you with password reset however the e-mail address you contact… This was my final email. No one has yet had the decency to answer. Re: A Message from Amazon Customer Service Art Wetzel To I then spent one hour on the phone. The… Read more »

Dorothea Phifer
Guest
Dorothea Phifer

I’ve been a customer with Amazon for some years now. There was a problem with a refund AMAZON sent my but the refund was more the the purchase amount to have my product repaired. Instead of my bank declining the refund they put my card on hold. I can not use my account until Amazon pulls back the funds from their banks processor. No one in Amazon knows what that is. I have no money because it’s in my account which is on hold until funds are removed from Amazon. I’m so angry. I emailed a Mr. Benzo. He’s someone… Read more »

Kathleen
Guest
Kathleen

Thanks to your founder, Jeff Bezos, for his donation to Catholic Charities. I have only made a single purchase on Amazon when I was teaching at DePaul University. The DePaul President, a Catholic Priest, responded to a request from a mission driven graduate who took a job at an inner City school as a band director only to find the school had almost no band instruments. The student contacted Father Dennis who put forward a request to faculty in support of the students mission driven cause. The student had created an Amazon account. Faculty could purchase band instruments for the… Read more »

RAJ MUKUT JAIN
Guest
RAJ MUKUT JAIN

CORPORATIVE OFFICE ADDRESS AND PHONE NUMBER OF INDIA

Rajkumar mondal
Guest
Rajkumar mondal

Customers have no right to return policy in amazon. Pls don’t shop in amazon.

Anonymous
Guest
Anonymous

I book online dremez mattress on 20.oct 2018_Amazon , committee me delivery on 16 November 2018.at my given address. But Amazon not provide me , my given order at my address til up to now. I every day complain by phone, and he assured me every day & every time you wait 24hrs. But no body take a nassery action by Amazon. Why……?

MANOJ KUMAR SUMAN
Guest
MANOJ KUMAR SUMAN

My self MANOJ KUMAR SUMAN ,I book one Dremez Ortho mattress by online on 29 October 2018, Amazon promised me delivery my address up to 16. November 2018, but Amazon is not delivered at my address given order. Why……?

Amanda Gulotta
Guest
Amanda Gulotta

AWFUL. Done using Amazon. BYEEEEEEE.

Jolene Pedrani
Guest
Jolene Pedrani

To whom it may concern, I have been an Amazon prime customer for quite some time. Never before have I had issues receiving items I’ve ordered until Amazon switched to Amazon Logistics for shipping. I have had a few orders that had a “carrier delay.” When I would call to get information on it i was always told the orders would show up the day after they were supposed to. They never showed up so I would get a free month of prime. I honestly get stressed out when I order items off of Amazon because I never know if… Read more »

Mrs. PHILLIPS
Guest
Mrs. PHILLIPS

Amazon. Sent me the wrong bed. Nothing even similar!!! When I called about it, Jimlise was rude and made it clear I was a problem for complaining and needing the correct product ASAP because I have company coming from 3000 miles one way here. I asked for supervisor and got Jeramey (who actually did not know how to spell his own name) who ALSO was rude and made it clear complaining was my problem and that I needed to be happy w whatever HE decides AND when I asked for the name of his supervisor, he let me know real… Read more »

Suzanne All
Guest
Suzanne All

I contacted your customer service three times in the past month regarding a driver who back into our front yard about 15 feet and peeled out leaving tire marks. She wasn’t even delivering to my house, she was delivery to the street behind me. I have it all on video. However, I have talked at great length with Deidre L and Melissa in the Escalations Department and gotten nowhere. Never received the emails or return calls they promised and no help at all. Now, I am going to the news and the police with the evidence.

Faiga L.
Guest
Faiga L.

I tried applying a gift card to my account. After several attempts Amazon locked my account. I’ve emailed them my identity info (which bank statement has on it info of a gift card??!!) but still no response!

Mathew
Guest
Mathew

I order two simple items and paid for express delivery! The package was not able to be delivered! I expect a same day attempt to deliver and that did not happen so I called customer service to provide special instructions for my package! There was no second attempt that day! There was no phone call! I get an email at 3am the morning notifying me my package was NOT able to be delivered! You attempted to deliver a package at 3am after I gave you special instructions? There was no attempt to deliver! It has been three days since the… Read more »

Paula Knight
Guest
Paula Knight

I have 3 orders missing totaling $131.31. They do not show up under my orders. Getting ready to call customer service to see if they can find them.

Mrs. Sherry Savoy
Guest
Mrs. Sherry Savoy

I am very unhappy and dissatisfied with Amazon. I have tried speaking with your customer service staff to resolve my issues and possibly assist me with my prior order. However, the results have bee negative. I am an Amazon Prime Member who deserves speak to someone who is going to listen to my issue/complaint and assist with problem solving. I may be contacted on 202.790.xxx or 202.290.xxxx

Dawn Writer Wilson
Guest
Dawn Writer Wilson

I have been on the phone for 45 minutes, with no resolution by your customer service. Of that 45 minutes, probably 30 has been on hold. Not one of your people could answer my questions and when I asked for a supervisor I was told the person I was speaking with was the highest level there. TOTALLY UNACCEPTABLE

ENCLAVE APARTMENTS LEWISVILLE, TEXAS
Guest
ENCLAVE APARTMENTS LEWISVILLE, TEXAS

BEWARE:AMAZON DELIVERY PEOPLE CONTINUE TO LEAVE APARTMENT RESIDENTS PACKAGES UNATTENDED AT THE APARTMETN OFFICE FRONT DOOR AFTER HOURS UNATTNEDED AND NOT SECURED. PACKAGES COULD BE STOLEN ANYTIME. THE DELIVERY PEOPLE DO NOT ATTEMPT DELIVERY TO THE APRTMENT HOMES. CALLILNG DIRECTLY TO BNRING IT YOU AMAZONS ATTENTION IS IMPOSSIBLE! THEY DONT CARE.

Sandeep kumar
Guest
Sandeep kumar

Product not deliver on my address.Tracking I’d show product deliver.This mater is 18 Nov 2018.
1- Deliver boy contact number not display on tracking I’d
2- Not call me amozon and deliver boy in my contact number you can check details.
3- I have no receive any phone and signature can u check it.

Anonymous
Guest
Anonymous

You are subbing out deliveries and they are leaving packages all over our property outside of office door and by mailbox compartments. they are not delivering packages properly to customers.

We do not have a package room all deliveries must be delivered door to door. We have over 900 units here and cannot accept packages here in the leasing office.

They simply leave them in random areas of the property.

Gateways Apartments
Randolph NJ

Don Whitehead
Guest
Don Whitehead

I have had trouble with the amazon app. I get messages that say try again later, send for a code to reset password and others. I have contacted customer service at least 10 times in the last 2 to 3weeks but no help. Reps have said they would call me back but no return calls. I have spent hours on the phone with amazon. I have also talked to apple and they believe it is an amazon problem. They had me try several things. Your tech support is very lacking. Please help.

Rick hail
Guest
Rick hail

I live in Pennsylvania had a blond delivery driver delivered my package I could tell she was high out of her mind this isnt rite allowing this to happen crazy thing is she told me her name and showed me her id jessica sturges I hope you get fired you could have sprayed yourself with something

Walter Hackett
Guest
Walter Hackett

Here’s an actual chat transcript from this morning. I have, in fact, already filed a complaint with the FTC. “Me:Why did I not receive the full refund amount? I have proof that is the amount i was supposed to receive. You are now connected to Kumar from Amazon.com Kumar:Hello, my name is Kumar. I’m here to help you today. Me:Great, where’s the rest of my refund? Refund Total $98.54 I did not receive this amount on my gift card. Kumar:I’m sorry about the problem you had with your refund. Me:Order# 111-7399182-4713023 Kumar:May I place you on hold for 2 to… Read more »

Samantha Wixon
Guest
Samantha Wixon

Have been trying for a LONG time now to find Iwantani combo of torch, stand & butane recommended by Caren Goodrich pour painting website. Can’t find it. Want it. What happened? Her website’s very popular. I can’t be the only one having this problem. Help please.

Vera Ettleman
Guest
Vera Ettleman

P.S. You received this message because Amazon.com received the following message: Date: Mon, 10 Dec 2018 10:13:33 -0800 From: Jeras-Kodac Chamoru671 To: noreply-ops-jobs@amazon.com Subject: Re: Your Amazon Candidacy has been withdrawn THIS IS VERY DISAPPOINTING BECAUSE I JUST GOT OF THE PHONE WITH ONE OF THE MEMBERS AT THE CALL CENTER. I WAS TOLD THAT SOMEONE WAS GOING TO CALL ME FROM HR, LAST WEEK IN REGARDS TO MY APPLICATION CAUSE OF THE ERROR ON MY DRUG TEST AND THE WITHDRAWAL OF MY APPLICATIONS A COUPLE OF TIMES. I’M REALLY UPSET BECAUSE EVERY TIME I SPOKE WITH ONE YOUR ASSOCIATES,… Read more »

Karen
Guest
Karen

I was browsing for life like dolls for my 4 year old granddaughter and this was on the search….. Seriously ??
keywords=lifelike+dolls+for+girls
(link removed)
I’m am a frequent customer on Amazon… this is just terrible…

Sheldon Brathwaite
Guest
Sheldon Brathwaite

I will like to speak with someone who deals with outsourcing work for amazon. I am a business development officer at our company Qualishore. We are a business process outsourcing provider, who offers call answering, data processing, customer service and other outsourcing options that help companies like yourself maximize the use of their limited resources, improve efficiency, and the quality of service they render to their customers.

Can you recommend me to the best person who you think I should speak to?

J e a n n i n e V a r n e r
Guest
J e a n n i n e V a r n e r

1. When I make an order, it should be listed on my account. 2. When I check my Credit Card, Amazon should not change the order to Amazon’s Credit Card. 3. When I email Amazon and the company that makes the product. They should both respond on a timely manner. 4. I’m writing to both the headquarters and Card Member Services, where I’m asked to make payment.

Linda Mula
Guest
Linda Mula

I cannot paid my new account bill anywher was on 3 different numbers and noone can give me my balance nor let me pay the bill over the phone or address to mail you a check i will be unavailable until the 17-18th of this

CHRISTOPHER M. KING
Guest
CHRISTOPHER M. KING

I have now waited 24 hours for a response from Amazon for not canceling my account last month like discussed. Instead they sent me another bill this month and turned it in on my credit. I called customer service and was given zero help last night. I told the manager “Mary Victoria” that I would be filing in small claims court Monday morning and I promise I will. I watch and take my credit very seriously and am not going to pay for your companies mistake. I also explained to the manager that I would wait 24 hours to be… Read more »

Shelley
Guest

You’ve made this page impossible to use. I have 150 dollars worth of junk you won’t honor.

Shelley Buckley
Guest
Shelley Buckley

You sold junk you refused to honor. I’ve tried for 6 months to return them. Absolute refusal to do anything.

joe
Guest
joe

Amazon a Corporate Globalist Fraud Join me tonight 12 17 2018 657-383-0616 on blogtalkradio.com/josephgibson always Live!!

Yvette Sheppard
Guest
Yvette Sheppard

I’m not sure who you all contract in Maryland to deliver my package 📦 but they are just dropping my packages off on my porch and do not ring the door bell. This is the fourth time this has happened and it’s a car in the drive way someone is always home. And with it being Christmas I’m scared someone will take them. Please contact your dalivery carrier in Temple Hills to ring the Door Bell. Thank you

joe
Guest
joe

Amazon a Corporate Globalist Fraud Join me tonight 12 17 2018 657-383-0616 on blogtalkradio.com/josephgibson

Linda D Learned
Guest
Linda D Learned

My sister ordered an Urn for husbands cremated ashes. You sent the Urn with someone elses name engraved on it. She is a Prime customer and was told by you that “another distributor sent that…you can call them” This is not acceptable…i personally will bad mouth YOU till the day I die….AMAZON YOU ARE HORRIBLE

Sharon K Kinder
Guest
Sharon K Kinder

I have a no kill animal shelter in my community that is need of food and dog/cat beds.Can you help?

Hello my name is destiny Keis
Guest
Hello my name is destiny Keis

Hello my name is destiny Keis and I have a server complaint about the campbellville amazon its about the points I was off for a bad weather day cause I live in another county the roads were bad and I’m going to the Dr today and they pointed me for no reason and I’m very pissed about it and how they are doing everybody feel free to call me at home 606787xxxx or 606706xxxx thank u

Qornell Jones
Guest
Qornell Jones

Jackson Ms needs a amazon not Marshall county

Anonymous
Guest
Anonymous

Why offer VET, when A person. sign up to work,after they work then there hours are taken away. And its so sad to be separated from friends and told you are not allowed to talk while working. Amazon @ Hanover

Blossom Spigner
Guest
Blossom Spigner

I,ve noticed a substantial decrease in customer . And problems with with my premiere account on deliveries .getting excuses on two days delivery service and lost unaccountability. Was a member for several years , this year the absolute worst . Can not renew this year. Any item listed as prime should be delivered without exception in two days ,especially when the order is placed earily mornning. What are my paying for??? Have a business to run. . 3 times this week , no accountability!

Victoya Swanson
Guest
Victoya Swanson

Amazon some how order 3 of the same things and charged my account when I called them they said they couldn’t give my money back. It’s Christmas and I’m so angry right now

M. Winder
Guest
M. Winder

I’ve filed with BBB as well, that Amazon uses false advertising to sell products online

Yolanda E Whiteside
Guest
Yolanda E Whiteside

My name us Yolanda Whiteside. You guys took my money off my card for a order I canceled. I want my money back.

Guy D. Cooper
Guest
Guy D. Cooper

To the executive of delivery plans. Your use of individuals for delivery is cake. I was CEO of Mountain States Postal Corp which was a delivery company. Clients consisted of Casa Bonita, Columbia Saving, RH Donnelly and more. We were also an add agency. There is an easy way to map the entire metro area. We had 40,000 route maps. I still have copies. 300 part-time carriers. Our deliveries had to be made in 2 days every week. Our trucks would drop off the exact number of packages all night long to managers homes. The carriers under them had the… Read more »

Lexus Perkins
Guest
Lexus Perkins

Hi I was a amazon employee at HOU2 who was wrongfully terminated of allegations I did not do. If any more questions or concern please contact me email or call (832)832-896-xxxx thank you.

Michelle
Guest
Michelle

I have tried to no avail ordering a cellphone case with screen protector and I’ve received duplicate items that weren’t what they were perceived to be. No one has tried to rectify my frustration and waste of my time with Amazon.

Michelle
Guest
Michelle

Complaint for sure. I want someone to respond to my attempts to send back duplicate items, refund, and send me what items I want!

Edmond Rivera
Guest
Edmond Rivera

Hello, Here’s a copy of the chat transcript you requested: Initial Question: I would like an immediate refund on these two items. I thought they have printed versions and not some bullshit electronic crap. ORDER # D01-4722413-1254660 ORDER # D01-8316362-5021019 05:50 AM PST Akash Ganga(Amazon): Hello, my name is Akash Ganga. I’m here to help you today. I understand, you are requesting a refund for the orders. Please allow me a moment to review once. 05:52 AM PST Edmond Rivera: I removed these from my shopping cart immediately after I noticed they are “e-books”. I need an immediate refund.com 05:52… Read more »

Daniel J Rauh
Guest
Daniel J Rauh

Worst phone experience of my life !!! Have a return of a 70 lb package, came totally broken with multiple holes in box. Called on dec 28th and was told UPS would pickup next business day which was Monday the 31st. No UPS. Call amazon today phone center person tells me will be picked up sometime before feb 12th. So tell me do I sit at home all day to wait for UPS to pick up my damaged package until feb 12 th ?? The replacement is being delivered by UPS today, why can’t they take it back ?? Because… Read more »

L Alexander
Guest
L Alexander

I am very upset and appalled at the way Amazon treats its customers. I ordered a unicorn women sheepskin flying brown with cream fur air force aviator LEATHER coat. I received a black FAKE LEATHER coat with white fur. I have been in contact with Amazon customer service every other day with no results. They are acting like I am the one who is trying to defraud them when it is the seller. I sent the coat back so now I am making payments on a product that I don’t have. Amazon plays with their customers as filing A to… Read more »

Sharon hesson
Guest
Sharon hesson

I’m fed up they keep locking me out of every Amazon account I make I gave them what they asked for and I talked to the bank and they are still not satisfied I have had enough!

Mona
Guest
Mona

There was a lot of fraud on my credit card (about $4,000 in amounts of $15-18), mostly from Amazon. I was told by Amazon that “somebody” had gotten my account info but Amazon had “stopped it.” Therefore, I think that Amazon knew but did not tell me–my bank didn’t spot it either because the fraudulent purchases were so small.

ashok kumar chauhan
Guest
ashok kumar chauhan

I bought printer deskjet ink 3835 but wrong CD- 3830 & bottom slip 3838 print , not install but I am not service in the Amazon with mine cheating 100% not satisfied, with Amazon,

Costa Majella Vincent
Guest
Costa Majella Vincent

Amazon Italy issued me a Prime membership without my knowledge and took a payment without my consent. After a series of emails of complaint, I was told that I was being issued a refund. No refund came and on enquiring, I was told that there was to be no refund after all.
Is this what Amazon stands for? Should I call in my Consumer Support Association?

Jerry
Guest
Jerry

I have a folder on My computer with about 25 files and each file is a video clip from my front door security camera showing Amazon employees throwing packages at my door or up a flight of stairs. The main issue I am having with Amazon is that their drivers leave packages at my door and they don’t even ring the door bell so in the mentioned folder I have so many recordings of Amazon drivers leaving the packages at my door and then you see someone come up and steal the packages. I keep telling them to stop leaving… Read more »

Dan ames
Guest

Have issue with my 2nd gen fire tv not working contacted them they sent me a refurbished 1 didn’t work I sent it back now I’m playing a waiting game till they get around to send it back ,plus I told them that was my only tv service to watch tv.

Linda cole
Guest
Linda cole

My entire video library is now gone. Spent a lot of money on this customer service no help 5 diff reps said theu would call me back amd no one called back and im out of all my movies
Your customer reps are bad you never say youll all back and dont. I want to be compinsated for this

Faye R Brown
Guest
Faye R Brown

Hi My name is Faye R Brown , I saw a news report about amazon will drop customers who return a lot of items back to you. Is that true.? And if so how do customers control damage items that sent to them. Faye

Shane Newcume
Guest
Shane Newcume

To whom it may concern this complaint is against Amazon customer service I bought three items totaling over $800 neither of the items are correct nor are the descriptions correct I had a Harley mechanic put the pieces on my bike that don’t fit correctly had to pay them to take them off now Amazon does not want to take their products back that don’t work correctly I’m fixing to call Channel 8 on on your side News Channel to complain about Amazon thanks and have a great day

Anonymous
Guest
Anonymous

i using the Anonymous option. Amazon has a culture of lying , hiding information and the truth. Customer Service are intentionally jkept in dark so their capabilities stay limited. Worst of all is the use of algorithms a predictive mathematic construct – instead of reality. It took months to make this deduction; amazon cheats by short cutting reality. I am not a conspiracy theorist- I suffered through personal experience. Felt almost as bad as church of scientology because it is all kept secret from most of those affected

Teresa Roberts
Guest

Dear Amazon: do the right thing
Dump Monsanto. You might as well be selling us asbestos. Stop selling Round-Up. Follow Costco’s good lead, and that of 37 nations. The FDA doesn’t have the power to recall it unless Congress directs them to do so, and Monsanto has infiltrated and lobbied them into submission. It’s going to take responsible sellers & consumer power to rid our nation of this known carcinogen.

Mark Puccetti
Guest
Mark Puccetti

why does Amazon continue to do business with 3rd party vendors that are not shipping out products bought through your web site?

Mark Puccetti
Guest
Mark Puccetti

how do I contact amazon legal department?

Teresa
Guest
Teresa

my son was charged for two items he never orders from Amazon and Amazon is refusing to give credit for $300. They told my son they can’t give the credit because they don’t see the charge on his account. Of course you can’t, he never order so therefor you cannot see the order for the charges but you do see the charge on the actual credit card number he gave with and bogus account. I expected better customer service from a big corporation. Stop sending customer service out of USA because they all dismiss the fraud and we the customer… Read more »

Milagro reynozo
Guest
Milagro reynozo

I am a very unhappy long time customer 1st you get rid of automatic help button and made it impossible to get help now I find you deleted features “display mirroring” you are driving me to shut down my account it definitely no longer pays to be Prime member

Joanna Tyler
Guest
Joanna Tyler

I know a few months have past, but have been torn if I was gonna send this email. I attended one of your job fairs in Milford MA in December 2018, in hopes to potentially growing my career. To being completely shocked and disheartening on what I was told by recruiters. As someone that is completely against the use of drugs I couldn’t believe what I was told by the two of your representatives I spoke with. “That you just need to make sure you stop using drugs before test, then once tested and hired you can do what ever.”… Read more »

TRICIA CAPWELL
Guest
TRICIA CAPWELL

AMAZON-Way to go! Finally, a company that stands up to bullies! New York lost out, big time! How stupid those behind the staged protests are! Ironically, they are proof of the Democrat’s way, -to make false claims to get what they have been led to believe is good for them. An impressive move on your part. I have even more respect for you than I already had! Stay the course, keep your CEO’S. Show everyone how to run a successful company! They apparently do not have a clue! Thanks Amazon!

Gerry Sosa
Guest
Gerry Sosa

To Whom It May Concern: I am a New Yorker and I am sorry that your deal in New York fell through.
May I suggest a place which is a lot more affordable and is close to New York City and New Jersey. The town is Wilkes Barre in PA. It can be a Win/Win situation for you and the town. This is my humble opinion.
Good Luck in your quest. Gerry Sosa

Martin Mowrey
Guest
Martin Mowrey

Since Amazon is not locating to NYC I would suggest looking at Northern Bergen County New Jersey. Outstanding highway system great towns better tax rates than New York city and more development space. I believe it would be worth your time to take a look you have nothing to lose. Thanks for your time.

Jennifer
Guest
Jennifer

Bad customer service

Brad
Guest
Brad

Please come to Pueblo West, Colorado. 3.9% taxes and other taxes are low, tons of wide open flat lands, right in the middle of the country so you can ship in all directions, on a major freeway, airport can handle large aircraft, and low average wages at 10-12$ an hour for everything. We have a target distribution center and almost got a walmart distribution center, so they were interested.

Ronda Pasek
Guest
Ronda Pasek

To whom It May Concern:
Back in November of 2018 I order a package of “D” batteries to have on hand in case of no electricity this winter. As you can see they came repackaged and when we opened them last week they were ruined. They had somehow got wet and then was repackaged. I know this has been 3 months but we didn’t need them until now. Please consider replacing this item.

Bobby Tillman
Guest
Bobby Tillman

Amazon 2nd HQ is Sooo, Sooo welcomed in Polk County Florida … You already have distribution centers in Lakeland and Haines City/Davenport … We in Winter Haven/Bartow Florida would welcome you to set up your 2nd Headquarters at Bartow Air Base … that would give you executive air travel at the air strip right there on base with main highways U.S. 17 … US 60 and U.S. 27 and I-4 close by An Excellent location with enough land for potential for growth … We are about half way between Tampa and Orlando … theme parks, shipping and cruises galore …… Read more »

daniel discher
Guest
daniel discher

I think Amazon helps people and is the leader in ways to shop and home deliveries. Also, they should locate their new headquarters in Erie, Pennsylvania. Take a serious look at this city. We are between 3 large cities Pittsburgh, Cleveland and Buffalo plus our own city. They would have great resources and talented employees to choose from. Hope someone see’s this and pass it on!!

Ron Rausmchuh
Guest
Ron Rausmchuh

Please reconsider St Louis Mo. for Amazon HQ2. Everyone involved will be grateful for the opportunity to work for Amazon.

Crystal
Guest
Crystal

I have been dealing with the situation from Amazon since December 28th only order I placed during the beginning of December I requested a replacement for a hoverboard that was defected I dealt with that for two weeks and after it was not resolved in that time I requested for a refund now I am calling the customer service line so many times I have filed four to five A to Z guarantee claims for them all to be denied no one from that department will speak to me contact me or email me I am so stressed out and… Read more »

Laura Adams
Guest
Laura Adams

I have ordered the SAME product for same day delivery 3 days in a row and I STILL do NOT have any of the 3 items. I get no resolution as to why I can not get this same day delivery on this product or the product at all. This is unbelievable!!! 3 separate orders & NONE of them can manage to get delivered. BTW, the item comes from Thornton, CO (15 miles from me) & is then transferred to Englewood, CO (20 miles from me) so it’s here!!! Also, less than 5 miles from my house is the Aurora,… Read more »

Kathy G
Guest
Kathy G

You have lost all of my CONSIDERABLE business due to this QAnon book!
You can choose what to sell; you really screwed up on this one.

SilkWendy
Guest
SilkWendy

Yesterday I called and spoke to a representation. I am receiving items I did not order. He told me me account has been hacked and they were charging items to me. The story was very strange. He wanted me to go to Walmart and get a special card to stop people from charging my account. Please connect me immediately

sherry westendorf
Guest
sherry westendorf

They are treating their authors and reviewers badly. My reviews have taken up to a month to post. And a lot of their really good authors have quit their site. They sell their books on their own website and make a lot more money that way. No hassle like on amazon. When they got these people from India to do customer service the rating for their company fell a lot.

Kelley Clayton
Guest

They shut down my account for no reason
I have been a good customer for years.I will never shop your app again
Ever

Kelley clayton

Kelley Clayton
Guest
Kelley Clayton

I will never shop with amazon again.ever.

They are a joke .

Kelley Clayton
Guest
Kelley Clayton

Never shop with amazon again
Ever
They are a joke

David Lohman
Guest
David Lohman

Im going to leave my complaint but doubt it does any good but im getting very annoyed with my stuff always being delayed over past year

Munir
Guest
Munir

Dear sir,
I am munir from Bangladesh,I am a small technologist,recently I invent new technology,no cost free energy generator,but it need more incrisemrnt,but I have no enough money to increase the technology,so I request to you please donet my technology at $200,000 USD money for incrise the technology.
My account number –
Munir
Account number-99xx
Bank address-
Bangladesh krishi bank (BKB)
Dhulihar,Bramaharajpur bazaar branch
Satkhira,Bangladesh
My contact number-
880193966xxxx
Thanks
Munir

Renee Denise Dayton
Guest
Renee Denise Dayton

Wanted to inform you about one of your employees, Jessica Rebello (Fall River location). She recently posted an image of herself in “black face” along with using the words, “We the n…. of the house”. Although this was done during her personal time, I hope, it is not a good look for her or her employer — since I believe we represent who we work for at all times. Here is a post from her: You know what’s really funny, all these people claiming I’m a r…… over a joke about a stupid charcoal mask are the same people making… Read more »

Donna Evans
Guest
Donna Evans

As a longtime prime member I hate having to cut ties with Amazon but using contract delivery service has made them undependable. I have sat at home for 3 days waiting for a driver from an hour away that can’t find us .UPS is 10 minutes away and has successfully delivered packages to us.

Heidi Wolpert
Guest
Heidi Wolpert

I am a 72 year old widow and purchased from Amazon over the last couple of years merchandise for thousands of dollars. Because I left 6 positive reviews at Amazon, I was considered as biased and banned from commenting forever. Nobody ever paid me for my preferences and your company never had any proof to support your accusation. To your own financial detriment, apparently you prefer negative feedbacks in favor of positive ones. Ebay, Overstock Etsy, Walmart, Touch of Class among many others are happy to receive compliments but Amazon with an apparently paranoid decision punishes its customers thereof. Your… Read more »

Alexander Akatov
Guest
Alexander Akatov

Dear People:
I would like to propose to Amazon for joint development the promising idea (approbated on practice): “Innovative Engineering.” If it is interesting for you please let me know. The relevant information to convince you I would be able to present. Thanks: Alexander Akatov

Larry Trontz
Guest
Larry Trontz

My name is Larry Trontz and the Amazon Agents lies. The Managment are very rude and hangs up the phone on you or keeps you on the phone for a long time. Amazon Also owes me 3 Amazon gift cards 2 $100 Amazon gift cards and 1 $25 Amazon gift card. The people lie and they don’t do their job at Amazon. The people are unprofessional at Amazon.
Please can you get back to me as soon as possible thanks I would appreciate that very much
From
Larry Trontz
larrytroxxxx@gmail.com
larrytrxxxx@aol.com
347584xxxx
929457xxxx

J.V.
Guest
J.V.

Requesting to be compensated for a drivers time on delivery blocks that go way beyond the scheduled time for any block should not be reason for termination of agreement with Amazon-Flex. At Christmas Time.

The workers there are unable
Guest
The workers there are unable

The workers there are unable to do there work correctly cause like of knowledge in common sense
Bad Bad AMAZON

Destiny Joline
Guest
Destiny Joline

Been trying to contact someone for the past month about going back to work since I been off on medical leave . No one will call me back to let me know when I can come back to work since the doctor has given me the go ahead. I will be contacting an attorney for a grievance.

Blossom Jean Parker
Guest
Blossom Jean Parker

I have spent thousands of dollars with Amazon and have most often been very pleased with my purchases. I have found, though that even when I click the button to purchase in US I still get products from China and elsewhere. Nine times out of ten those items- especially clothing do not fit or are not as seen on your website. When trying to rectify the problem I have them give me all kinds of reasons why I can’t stop and order (after I find out it is coming from China) or they want to reimburse a fraction of what… Read more »

Mrs. Vera I. Boyd
Guest
Mrs. Vera I. Boyd

I am 76 years old; I want to speak to some in the Detroit, MI area to complain about the process of returning goods to Amazon. The procedure is very “interesting”. I want that person to call me (313) 396-0057 – no e-mail business. Everyone is not “tech” savvy.

Bilal Agha
Guest
Bilal Agha

Hi There, I don’t believe that Amazon have this kind of bad Customer Service. I have been waiting for my amazon business application approval for more than 35 days, I am opening a restaurant and I have a huge list to order and my grand opening is coming soon. I am so frustrated and waiting for you to approve my application. I have send you every documents you requested and I called many times. I am so upset from amazon business process, I wasn’t really expecting this kind of service from the best company in America. PLEASE HELP ME APPROVE… Read more »

Gary Irlbeck,Jr
Guest
Gary Irlbeck,Jr

Iam sending this Email because on 4-2 -2019 amazon took out $13.77 for a membership we did not authorized..So I called & customer service said they would but it back on our card..What Iam sad about is that my wife & I really love Amazon & ordering from Amazon ,But we feel that Amazon does,nt care about us little people.. We are on SSI. & $13.77 is nothing to someone like Mr.Jeffrey Bezoz but to us it,s alot of money…But we will always order from Amazon we ever we can..We think Mr.Bezos did a great thing when he created Amazon…I… Read more »

Tamanna Ahmed
Guest
Tamanna Ahmed

My seller’s acct. has been suspended due to late shipment. I live in MN and we’d several severe cold days. I’ve taken all corrective measures and followed through with all the steps. It’s been 6 months and the performance review team hasn’t gotten back to me. I’ve written to them several times including calling the corporate head quarter. They’re also withholding my $328.00 earning. I’m a single mother with disabilities and I’ve 2 small children and I’ve no income for last 6 months due to not being able to sell plus the $ they’re still withholding. Words can’t describe my… Read more »

devousdm
Guest
devousdm

AS I PONDER THRU ALL THE VAST AMAZON PRODUCTS I FIND WHAT I WANT LIKE ALL YOU DO,..I ORDER IT IN ONE ORDER,..LIKE ALL YOU DO,..I TRY AND GET MY PURCHASE UNDER THE AMOUNT FOR “FREE SHIPPING” SO MY “ONE” ORDER NOW IS 3 OR 4 OR 5 ORDER’S,. WHEN ONE OF THOSE ORDERS COMES MISSING,.. YOU-ME-THE OTHER GUY HAVE TO TRACK IT DOWN,. AND WITH AMAZON,..GUARANTEE DOES NOT MEAN WHAT I THINK GUARANTEE MEANS,. AMAZON THINKS IT MEANS “READ OR POLICY”,…. I KNOW MY REVEIW WONT BE POSTED CAUSE ALL THE PEOPLE TYPING ABOUT THIS COMPANY ARE EMPLOYEE’S,.TO FUNNY… Read more »

Elizabeth Elbert
Guest
Elizabeth Elbert

I work for an Amazon building in Patterson, California. I have been being harassed for at least a month. My work items go missing, I report the issues, they do not get investigated by our camera system. Litterally, people within my dept. have got caught keeping company items for personal use in the past, I have had my papers, and pens thrown on my desk. I am reporting that the harassment is escalating, and I have to work with people who are doing these things to me, and no HR person, or management wants to hold people accountable. And at… Read more »

Lisa Owen
Guest
Lisa Owen

So, I have been through too much dealing w Amazon allowing another person to access my account information and have my order sent to their address. I want – demand and expect lawful to be done regarding this person who broke into my account – You have their name, phone number and address – If nothing is done – I will be filing a lawsuit directly at Amazon for allowing this and giving me no relief what so ever regarding my order. I suggest you act today.. I have been dealing with Amazon customer service for a week and still… Read more »

Lisa Hepting
Guest
Lisa Hepting

Re- Harlow store, Essex, I’ve never been into any store that is so unhelpful and misrible and I’ve been misled by the staff as to ordering off internet as she didn’t want me looking round the store !!, I’m now stuck with a gift card for £150 I’m serverly disabled in a wheelchair and am so disappointed in that store.

Joseph bompadre
Guest
Joseph bompadre

My account was locked for reasons unknown to me I have called about this problem way to many times only to be put on hold for way too long. I was also told I have to send my banking information which the bank told me was against the law. There is nothing wrong with my card and I have excellent credit. I feel your employees rather play games and cause costumers aggravation then just solve the problem i also faxed the info and never heard nothing I feel amazon has treated me horribly

Steve Timinsky
Guest
Steve Timinsky

My phone number 702-807-6028 I want someone in executive office to call me. Your company keeps sending me the some merchandise over and over again. I will file a complaint with the Attorney General in State of Nevada if I don’t hear from someone by tomorrow. Best time to call me is in the morning 6am to noon. Thanks you…

Steve Timinsky
Guest
Steve Timinsky

Adding to my original email… I have spent two days now,three hours in total yesterday and today trying to stop another shipment bound to my house. I am so stressed out I lost my voice. I probably won’t be able to go to work today that’s how stressed out I am talking to customer service people, trying to fix this problem you have created for me. My phone number 702-807-6028. Part two I hope to hear from you soon, best to call me 6am-noon.

Nancy Knight
Guest
Nancy Knight

My account was hacked and stuff was shopped out of the country, after talking with them 3 different times no one could help me . They said after the information went to the fraud dept then it would be a week!!! This was $1200 in merchandise. Now I have “cross the border charges” and have additional fees from my bank because it didn’t clear! I don’t have a week to wait!

Mike Singh
Guest
Mike Singh

Sir/Mam; Mike Singh here from Ram Express Inc. location Granada Hills, CA, I ran successful delivery service local nationwide including Next Flight Out.We delivered IBM & Compaq parts in past from Burbank ,california. We would like to be a warehouse distributor for Amazon. Our contract expired so we really appreciate and willing to perform with 100% efficiency, can arrange 10 or more plus vans with uniformed drivers. Your +ve consideration highly appreciated.Tel 818 326 1209 age 62.RESTARTING LIFE J.B. can you help?? need work!!

Sammie
Guest
Sammie

Worst customer service. I called to change an email address on my account of which I have not used in almost 2 years. Besides being bounced around to multiple departments and told that there was “no management, they didn’t know they’re names, and I could only deal with the 1 person in the office” (bs) the questions they use to verify an account are the most ludicrous that I’ve ever heard!!!! As someone who has worked in customer service for years, works for a consumer advocacy group, and helps people every day I was asked to verify things in my… Read more »

jani cramp
Guest
jani cramp

Jillian bakery is advertising a limited edition box of crackers for $9.99, but in light type there is a $16.99 shipping and handling charge. I did not notice this and ordered my second box. The first on was $10.99 eligible for free shipping. I noticed my error within 5 minutes. Could not find an option to cancel the $26.98 charge on my card for one box of crackers. I called CS, no number was listed for this third party seller. I have since calmed down, but still see this box on Amazon. I have send the seller request to explain… Read more »

Lora
Guest
Lora

Amazon drivers delivered package to different address as seen in picture on tracking, delivered today. No “I did not receive my package today.” Or The driver left my package at the wrong door. On the app website. Obviously Amazon only cares about sales, and not how customers really feel…no real email to complain about service.

ILLYA MARTIN
Guest
ILLYA MARTIN

Good morning my Name is Mr. Illya Martin i work at Amazon fulfillment Center in Kenosha Wisconsin 3501 22nd ave .i have filed complaints on several occasions abot the work condition out here .and now i feel like they are trying to get rid of me because iam not goin to let them treat me lie crap ..instead of telling them to take care of it they just say it is what it is i can be reached at 770885xxxx

Danny Atencio
Guest
Danny Atencio

Why is people using Amazon card for payment is that right thing to do with Amazon cards

Marquitta Halley
Guest
Marquitta Halley

They have closed my account twice and taken $200.00 worth of gift cards from me. Will not return my cards or money! This is BS

D. Lopaus
Guest
D. Lopaus

Unable to contact home office. Mail box full? Want to rectify my order.

Leslie
Guest
Leslie

I called amazon because someone was getting into my account and using my credit card to buy t hings through Amazon. I was told they could refund my money all of it. As the conversation went he ( the Amazon employee) send every get my money back but I needed to get a steam card which cost me $15 I had to borrow I don’t get very much from Social Security disability $252 was stolen from me through Amazon to tell me I can get my money back but I have to go spend 50 more dollars to get a… Read more »

MARIO VALERIO
Guest
MARIO VALERIO

For Jeffrey Bezos – Chief Executive Officer, President and Chairman of the Board of Directors

MARIO VALERIO
Guest
MARIO VALERIO

HI, I received a $10 promo from amazon this morning. I placed an order and the $10 was applied but then I canceled the item. The promo came back for $10. It was on my account Sunday morning. I was gonna place an order this evening. But the promo was not there. I decided to do live chat and explained the situation. As you will see from transcript below. Basically they though that I was making it up. I don’t appreciate your agents treating customers like that. They said the could not locate it and where di I get it… Read more »

William Vannordstrand
Guest
William Vannordstrand

I have been on the phone for over 3 hours now and called Corp Headquarters in hope I could get someone who can solve the problem. I was transferred to Shakierah and soon was disconnected and received no call back but you have all my contact information (803) 366-xxxx I am really upset after all this time. I KNOW Amazon has personell that can solve any problem like mine but regular customer service cannot. I know. I have spoken to at least 12 diferent Customer “Service” people who CANNOT send the password change code you HAVE TO HAVE. I am… Read more »

Contemporary Physics Education Project
Guest
Contemporary Physics Education Project

Amazon disrespects small sellers. WE are the Contemporary Physics Education Project and a tiny non-profit. Amazon is a monopoly who has crushed the competition and now how crushed our small non-profit. Our original seller has been driven out of business and we rely Amazon for most of our support. We had a delivery problem because of the post office and Amazon has suspended us. We resent the package to the customer but Amazon doesn’t care. I can’t get any one from Amazon to talk to us. Ironically, all emails go to a black hole – the same type pictured on… Read more »

Stella S Ferguson
Guest
Stella S Ferguson

Hello, my name is Stella Ferguson and I’m a prime member with Amazon. I purchase at least 3 or 4 items or more a month. I was looking on Amazon this morning, I wanted to purchase 30 scarves for our choir. Normally this time of the year I would purchase Camisole shirts for the choir around August. This morning I found the perfect scarf, but I had to get the ok with the choir president. She returned the text this afternoon saying that it was ok. My problem is that when I returned to the amazon page with the scarves,… Read more »

Frustrated
Guest
Frustrated

Amazon as well as their headquarters are very rude, inconsiderate and disrespectful. For a company that is backed by so many consumers, you would think they had a higher level of respect for those whom have supported them. This is not the case. My son who was an employee of Amazon, was coded inactive after being suspended and although he complied with all of their terms upon returning to work, they claim that his UPT was negative. He has spoken to several reps in Human Resources as well as the Reed group, only to continue to receive the run around… Read more »

Michael
Guest
Michael

Amazon is a joke and a bunch of liars and thevies I would never deal with them again

Tom GRUBE
Guest
Tom GRUBE

I received a mailing offering a 250.00 gift card by calling 1 866 204 0193. The call goes to voice-mail and you leave a message then hear nothing. Is this legit or bogus?

WANDA BINGHAM
Guest
WANDA BINGHAM

Your company made me think that I had a job open and that I was begin giving the opportunity to join Amazon but I have never been so shocked and treated like crap I worked 50 hrs to 60 hrs I gave 100 to what was asked and no matter what u report to why u have quilty issue and this other stuff that just didn’t make since when u cant find the place to put all this stuff in a cage or draw Ben and yet I made higest stow at times and yet I was let go for… Read more »

betty
Guest
betty

I have been a prime member for many years. This year I am experiencing the worst customer service I have ever experienced. Orders arrive late constantly even after they “guarantee” the delivery date. Live chat if from another country with morons working there, they spout stupid comments that make no sense. No respect for the business I have given them. will be shopping at Walmart from now on.

Mario
Guest
Mario

Delivered today Package was left in a secure location ( what does this mean ) Delivered -No MARIO VALERIO 1388 MARTIN LUTHER KING JR AVE APT 09 LONG BEACH, CA 90813-5729 Tracking ID: TBA577678598000 Please refer to the information above regarding my order. I called customer service, because I was not able locate this order nor were the driver left it. Safe location is not a specific location. I live in A 20 unit apartment complex. And my apartment is on the second floor on the way in the back. Usually in the past they’ve always knocked on my door… Read more »

Chris Havel
Guest
Chris Havel

Hello ,I am a regular user of Amazon. The quality and service is top notch, The prices could be better, but I know there are quite a number of people to pay. I have always noted that the prices were a tad more, but being a prime member I have free shipping. However todays issue with a price for a vet. quality dog food absolutely blew me away. A few dollars is ok,. I always look at a dozen sites or more to get the best price for what I need. Today I was looking all over the web for… Read more »

Chad Pattishall
Guest
Chad Pattishall

I regret to inform you of the behavior of Amazons customer service representatives. After I reviewed my order then placed it I received my confirmation that it was complete. I found the offer to be dishonest and misleading. My entire reason for getting on the site was to buy a kindle and needless to say I got stuck with something I didn’t even want. I contacted service explained the situation only to be lied to and ignored and frankly down right disrespected. The level of disfunction was more than I’ve ever experienced. It was so appalling that I felt sorry… Read more »

Sandra Limpert
Guest
Sandra Limpert

I ordered on Aug. 20. Nothing exotic, all ordinary household items one could buy at Walmart or Lowe’s, etc. All fulfilled by Amazon; no third parties. Normally when I order, the package or packages are ready to ship within a few days. This time it’s been 8 days and still hasn’t shipped. I’ve been told many different things by Customer Service. The first rep I spoke with said the order would ship on Aug. 26 and that it would be coming from an Amazon Fulfillment Ctr within my State. On Aug. 27 I spoke with two customer service reps, one… Read more »

Nancy Florence
Guest
Nancy Florence

Your company is displaying a total lack of reverence by playing a very sacred religious hymn, AVE MARIA, during one of your TV commercials!! What is the point?! I don’t see how playing this beautiful, sacred hymn has anything to do with Amazon’s products or company mission! This is a very holy hymn to venerate and honor the Blessed Virgin Mary, not your online products! Please leave sacred, holy hymns out of your commercials!!

I’m one customer, out of many, who will no longer make purchases on Amazon, unless your offensive, irreverent commercial is removed IMMEDIATELY!!!

David
Guest
David

Anyone here see this? What are your thoughts?
nowtheendbegins.com/amazon-testing-payment-system-whole-foods-that-scans-your-hand-complete-purchase-mark-of-the-beast-666/

Latiffany Gibbons
Guest
Latiffany Gibbons

So I have been calling your lying customer service. Everybody gives me a different lie, about a unauthorized transaction for Amazon Web. When I asked what’s Amazon verification process Alex from customer service lied and said they dont have one. MY bank has to authorize transactions. They tell me there is another account with my debit card. But cant give me the name they use, or address. Which I dont understand because on Amazon Shopping .It says they check for Name and address but the fake account didn’t use my name or address..One customer service said they made a sellers… Read more »

Jeff bezos
Guest
Jeff bezos

Amazon is a TERROR COMPANY just like Nike and the NFL, WHAT YOU HAVE PUT ME THROUGH, IM PUTTING AN SICLIAN CURSE ON YOU JEFF AND EVERYONE AT YOUR DISGUSTING COMPANY I WILL MAKE SURE EVERY VETERAN BOYCOTS YOUR COMPANY THE CURSE WILL NEVER LEAVE YOU YOU ARE SENTENCED TO LIFE NOW SO THE NEXT TIME YOU DEAL WITH A VETERAN YOU WILL, THINK, ABOUT THE CURSE THAT HAS BEEN PLACED ON YOU AND WHOM EVER YOU COME INCONTACT WITH.

Jeff bezos
Guest
Jeff bezos

I HOPE YOUR PLANE CRASHES AND YOU BURN TO DEATH I TOLD YOU, YOU HAVE BEEN CURSED THINK ABOUT IT AND IT IS EXTENDED TO EVERYONE YOU COME IN CONTACT WITH. IM THE LAST VETERAN YOU WILL, DISRESPECT

Ex customer
Guest
Ex customer

Amazon Prime drivers are a disgrace. They ILLEGALLY block traffic every day, blocking 1 lane in each direction.
No one gives a damn.
DO NOT BLOCK ANY ROAD. DO NOT BLOCK ANY DRIVEWAY. DO NOT BLOCK ANY ACCESS TO ANY PUBLIC AREA. DO NOT BLOCK PRIVATE PROPERTY.
PULL INTO THE DAMNED DRIVEWAY TO MAKE A DELIVERY!!!!!

Lynn Watts
Guest
Lynn Watts

I have been trying to get credit on defective merchandise since the end of 2018. I provided all the necessary paperwork to Amazon inquiries numerous times and to date, I have not received a resolution. Amazon owes me $374. Thanks.

Laia
Guest
Laia

. I bought a amazon gift card in Feb. Yes that long ago. I bought it with bit coin and have not been able to use it or anything. This has went on long enough, I have talked to Amazon numerous times , sent in all verification numerous times and no one fixes the problem.

John Gray
Guest
John Gray

I made a purchase using a debit card. I later returned the item unopened for a refund. After a number of weeks I inquired about the status of my refund. I discovered that the refund had been put on a gift card, not at my request. During this time I made a purchase on my Kindle not knowing that the charge would be taken from the gift card (that I didn’t know I had). So, when I asked that the refund mistakenly credited on a gift card be credited to the debit card from which it was taken I was… Read more »

Rodella Hurtado Client Sales Manager
Guest
Rodella Hurtado Client Sales Manager

Hi I’m looking to contact with someone who is in charge with you Corporate Trade Show Exhibits or Who puts Amazon (Ring and EERO) in Store’s like Best Buy and Walmart? We are a Structural Branding Company that does Fixtures called Displayit Inc. and I would like to contact the person in charge of ordering Fixtures please? We Sell Design, Engineer, Manufacture and Install all over the World. Displayitinc.com
I just need a Contact and Email to get started

Kathy Bittle
Guest
Kathy Bittle

Order placed 9/27/19 said in stock and 2 day shipping. Well it was OUT OF STOCK! 10/4/19 Amazon said label was being created in shipping department but 10/9/19 supervisor says no way to contact shipping department. Also was told it was Amazon product not third party but today I was told it is a third party item! LIES LIES LIES IS ALL AMAZON DOES IS LIE! 10/09/19 can’t find order and shipping company never picked it up! But , Amazon keeps sending me emails stating my order has been delayed but should be delivered by 10/10/19. This company has gone… Read more »

Arely Escutia
Guest
Arely Escutia

I placed an order on 10/04/19 Order #112-9474520-4674637 and shortly after I received an email stating my order was canceled due to my account being locked. I called customer service, they took down the necessary information to send over to “the specialist” who will send me an email asking for additional information within “24 hours” but never received an email. I called Sunday to follow up, spoke to a Supervisor who again took my information to send to the specialist and told me again it’ll take 24 hours, today being 10/09/19, still nothing. I called and spoke to another Supervisor… Read more »

Michael Riley
Guest
Michael Riley

I was hired by Amazon.. They fucked up my paperwork, so now I don’t have a job.

David from the Law offices of ...................
Guest
David from the Law offices of ...................

Apperantly you have a female supervisor at your Sacramento,Ca. store Mr. Bezo that discriminates aginst white female employees over 50 the bitch consistently picks on her about her production being down she has written her up 4or5 times trying to fire her if she does expect a lawsuit with labor board because Mr.Bezo even you are not above the LAW!!!! check that bitch supervisor!!!!! what kind of bisiness are you running anyways

Amy Larch
Guest
Amy Larch

I have had the worst experience in my 10 year relationship with Amazon over a warranty on Kids kindle device. I have spoken with over 8 representatives and spent over 2 hours on the phone to only experience a finger pointing experience within the Amazon workplace meanwhile my issue remains unresolved! No one takes accountability in this company. I will definitely think twice before ordering anything from this company again.

Joy King
Guest
Joy King

When drivers leave what they are doing example, driving for a rideshare company and show up on time to delivery and there is no work, the driver should still get paid! It’s the right thing to do!

bill mathis
Guest
bill mathis

My complaint is that it is too difficult to get through to customer support department. I tried several ways, email, phone and finally got through on the customer hotline.

Emilie
Guest
Emilie

It would be great if the company could answer their messages on Facebook. I tried Twitter also but did not get a reply. I suppose I will have to do it the old fashioned way and contact the corporate office phone number.

Melanie Kirk
Guest
Melanie Kirk

Good morning, who or what department would I contact at Amazon about an idea I have regarding your shipping methods?

Cynthia White
Guest
Cynthia White

I partner with Amazon Flex. I am having issue with app malfunctions and no one can seem to help me. I would appreciate a call from someone as Flex support has been unable to correct the problem. It has been over a week now; no one seems to be able to identify a solution.My number is 302-287-1146

Michael Gross
Guest
Michael Gross

Since the GOP tax break or TCJA, Amazon’s tax burden has been cut to 21%. With the help of tax breaks Amazon is paying $0 taxes on $11.2 billion in profits… My question is, why am I still paying taxes everytime I make a purchase?

Maybe I should just cancel my Prime Membership and stop buying from Amazon until you figure it out…

roberta di carmin
Guest
roberta di carmin

November 21, 2019 Re: complaint about customer service From: Roberta Di Carmine, rdixxxxx@gmail.com To Whom It May Concern: I am writing to complain about the terribly unprofessional service provided to me by Amazon from November 16 to today, November 21, 2019. On Friday, November 16, I called costumer service of Amazon after finding out that there were two missing pieces in a package received (Zinus Abel 14 inch metal platform bed frame with steel support, order n. 112-9296249-020xxxxx) Before calling Amazon, I checked on my Amazon account to learn how to proceed in such cases- missing pieces in an order… Read more »

Fitz C
Guest
Fitz C

Legal Dept, I was employed by Amazon during the peak season of 2017. At that time I had disclosed that I had a non-violent class C felony. As you know the application is kept online and this year I went to apply for the same warehouse position, using the same application. And to my surprise I was denied employment on the basis of an unsatisfactory background check. Nothing has changed between 2017 and now, in-fact it is 7 years since the felony conviction. I was wondering if the requirements had changed. I tried, but to no avail, to get answers… Read more »

Amy Falk
Guest
Amy Falk

Hi , Please PLEASE read .We are a disabled family with a Special Needs child and 3 Grandchildren that live with us. We are on limited income of S.S.D that gets eaten up by rent and builds that we struggle to keep up with. Christmas is upon us and time is almost out to make Santa come to visit with our children as far as anything being left under the tree. Toys for tots is no longer excepting applications for toy requests. We are in a blind panic and although we have called many associations we have yet to find… Read more »

Anonymous
Guest
Anonymous

I received a Hamilton CD as a gift. Came in a sealed Box with discs labeled Hamilton. They were band music, not Hamilton . They were returned for credit. My
Gift giver ordered another. It too was a fake!!!! Surely others have had this problem!!! I couldn’t be the only one of thousands who order this CD

Debra
Guest
Debra

I was so disappointed to not have items that I order from Amazon, I
I ordered aisle runner and rose petals, which never arrived, I had to go buy r
White runner that cost me 26.00 and much to long, when you had what I needed and at 10.00, it was about an hour that I had to run around to find runner, we did with our rose petals due to not being able to find correct color at last minute. SUCH A DISAPPOINTMENT

Zachariah T collins
Guest
Zachariah T collins

work out of office at 5650 dolly , Buena Park california
I have to use moments to schedule work. Moments is having problems on a constant bases with thing like logging on picking a shift or canceling shifts. When calling the erc they say there is nothing they can do.
Also there is no Number listed for this location to reach amazon it put you through to the owner of the building states logistic’s services

Elizabeth Capano
Guest
Elizabeth Capano

I am extremely disappointed with Amazon tonight. I wanted to place orders and I am being given a “guarantee delivery date of Monday, December, 9 on EVERY item I tried to order. I am a Prime member and I pay the annual fee mainly because I love the same day/one day/ two day delivery! This is the first time this has ever happened. Last year at the holiday time, this was not the case! At first I didn’t understand. I thought there was something wrong with my account. If you, Amazon are having problems with the deliveries then AT LEAST… Read more »

Helen B Dunn
Guest
Helen B Dunn

customer service emp. cant speak english and give false names like bingo when you say you want to report them for being rude. I tried to buy a Roku prime member for $49 and told to wait. Now in my cart I can buy the same product for $79 and get it Tue. THIS IS NOT FAIR OR NICE. I could have bought it from Walmart but chose Amazon, but beginning to question my loyalty to your company. This is unfair bus. practices. You should take the time to rethink your business practices. who you allow to sell is up… Read more »

Bri
Guest
Bri

I’m a former employee and I’ve been given the run around about my pay check . I’ve had a delay of payment because of y’all mistakes then y’all turn around and tell me I have to wait til Monday to speak to someone who can help . Which is absurd because when y’all want me to show up to work I show up!!! So why the delay on my pay??? Y’all are really ridiculous & I’ll be speaking to my lawyer about this matter

Francis James Maughan
Guest
Francis James Maughan

Hello, I am a long time Amazon (and Amazon Prime since it’s implementation) customer. I order a huge amount of items from you and am most often very happy with the products and service. The exception is my last experience. I ordered a pair of Wolverine boots from you in March (order ID: 114-2661424-5827400), I am retired from the US Army and now just run a small 15 acre family farm and I rely on these boots tremendously and generally buy a new pair every 24-30 months. The last pair have already disintegrated – obviously (to me) they were just… Read more »

Theresa Renee Ripley
Guest
Theresa Renee Ripley

I have a MacBook Pro. Recently I am asked EVERY SINGLE time to have an OTP code sent to my phone before I can log on to my Amazon account. I have been with Amazon 10 years and have never had this problem before. The OTP code is supposed to be a one time code, however, I am constantly asked for the code on my computer. This is MY Amazon account and contains MY information. What is going on? When I call customer service, the overseas agents just recite the jargon that they have been given by Amazon. They’ve even… Read more »

Carol Bruno
Guest
Carol Bruno

I ordered from Amazon for the first time I ordered a Spiderman alarm and a unicorn alarm clock for my grandchildren the Spiderman click came with a small White alarm clock I did not order so I called to ask for a unicorn clock be sent to me and was told I could only get a refund as the wrong click could be sent to me again and was told to return the wrong item .it was not my mistake! But now do not have the unicorn alarm clock for my granddaughter and have to take the time to go… Read more »

Mrs. Terry LuBrant
Guest
Mrs. Terry LuBrant

I wondered if you donate to non-profits? I know of one locally who can use help. “Forgotten Haven” Sewell, N.J. They serve Our Veterans, and Homeless. <3 (I've already looked up items they need.) Thank you!

Fred Gruber
Guest
Fred Gruber

How do I speak to someone in USA? I’m not getting my issue resolved!

Denise Stanton
Guest
Denise Stanton

Unbelievable Bad Experience
I am a Prime Member and I order Regularly your Customer Service people Nico and Wen totally lied to me about my order I have been waiting two days for my order told promised it will be delivered no delivery when I complained Response was in Spanish and. I speak English

fap
Guest
fap

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Mary Vein Eastridge
Guest
Mary Vein Eastridge

I received an Excel Spreadsheet for all of my purchases from Jan 1 2018-Jan1 2019 so I could quickly pick out medical supplies ordered. The 4 reps I spoke to today, especially the lead Natalia R. would not admit she did not know how to do it. I asked her to please give me a phone contact higher up after 54 min. on the phone and she would not. I spent $$1,928.63, 102 items, in 2018-2019, while caring for my mom with dementia. I need the list on a spreadsheet to quickly pull out medical deductions. Instead of humbling herself… Read more »

Marcia Heiney
Guest
Marcia Heiney

I have found that Amazon has started price gouging. I have noticed that since Feb. Prices have doubled and in some cases tripled. They have lost this customer

Diana Densford
Guest
Diana Densford

With everyone being to stay at home during this Caronavirus, why don’t you put the Echo Show’s 8 & 5 on sale so families can still keep in touch. This would be especially helpful for the elderly and grandparents who are at higher risk.