Amazon Headquarters

Amazon Headquarters
4.4 (88%) 10 votes

Amazon Headquarters Contacts.

Corporate office address, contact information and phone numbers for the Amazon Headquarters.

Write a review or read complaints from other customers.

Amazon Headquarters Phone Number and Contacts.

Company Website
http://www.amazon.com
Corporate Address
410 Terry Ave. North
Seattle, WA
98109-5210
Phone Number
(206) 266-1000
Twitter IDs
@amazon

Where is Amazon’s Headquarters?

Amazon’s Corpororate Office address is:

Amazon Inc
440 Terry Avenue North
Seattle, WA 98109
USA

What is Amazon’s Corporate Office Phone Number?

Amazon’s Headquarters phone number is: 1-206-266-1000.

Amazon’s Corporate Office Fax Number is: 1-302-636-5454.

What is Amazon’s Customer Service Phone Number?

Amazon’s Customer Support phone numbers are: 1-206-266-2992 and 1-888-280-4331.

The average wait is 17 minutes. Phone line hours are: 24 hours, 7 days a week. To get to a live person/human, don’t press or say anything OR press 0.

How do I Contact Amazon Customer Support?

Call the customer service phone number above. The Amazon Help Page can be found here. Log in to proceed.

The Amazon Customer Service email address is: cis@amazon.com. The average wait is 10 hours for a reply.

You can also contact Amazon on Twitter at www.twitter.com/AmazonHelp via the @amazonhelp Twitter handle.

On Facebook, you can submit a complaint via Facebook Messenger. Click on “Contact Amazon.com on Messenger” to send a Facebook message on messenger.

Amazon Headquarters Executive Team.

 

Key Personel:

  • Jeffrey Bezos – Chief Executive Officer, President and Chairman of the Board of Directors
  • Jeffrey Blackburn – Senior Vice President
  • Sebastian Gunningham – Senior Vice President
  • Andrew Jassey – Senior Vice President
  • Steven Kessel – Senior Vice President
  • Diego Piacentini – Senior Vice President
  • Shelley Reynolds – Vice President
  • Thomas Szkutak – Senior Vice President
  • Jeffrey Wilke – Senior Vice President
  • David Zapolsky – Vice President

Amazon Board of Directors

  • Jeffrey Bezos
  • Tom Aberg
  • John Seely Brown
  • William Gordon
  • Jamie Gorelick
  • Alain Monie
  • Jonathan Rubinstein
  • Thomas Ryder
  • Patricia Stonesifer

DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.

Please add your review or complaint below.

Rate this company with 1 to 5 stars.

Please Leave a Review or Complaint. We appreciate your Feedback.

32 Reviews on "Amazon Headquarters"

avatar
  Subscribe  
newest oldest most voted
Notify of
Mary Rios
Mary Rios

Amazon contracted drivers throwing packages on home walkways, at throwing packages at door. Does not ring door bell. I have it on video.

Christopher
Christopher

Amazon used the Southern Poverty Law Center, to kick a conservative groups off Amazon charity programs. The Southern Poverty Law Center is the largest hate group in America. This has told me all I need to know about Amazon, I am cancelling my subscription and never ordering from this scum company ever again. I encourage all subscribers to research the Southern Poverty Law Center and make your on choice, but believe me ,IT’S A HATE GROUP!!

The Punisher
The Punisher

Roger that Chris

Mr. Rogers
Mr. Rogers

Wife bought something from them and they debt our account three times for it and them mess up the order. They told us we have to wait ten days to get a refund for $500. It there fault and we have to pay for it and to go without money for food because there reps. Messed up. They will not help at all. I will not buy from them again. They blame the bank for the mess up. Even there paper work shows they can’t even get our order right. And they still will not help.

The Punisher
The Punisher

Your story is like many others I’ve heard. Reverse the charges if this was done through a debit card for future reference. They are bullies that think they can push anyone around. Hold them accountable for their wrong doings by filing class action suits and reporting them to the agencies that monitor business ethics and practices. They are not above the law.

The Punisher
The Punisher

My advise is if one is caught in a situation like this then contact you credit card company or bank and reverse charges. This is nothing more than being bullied. File a class action suit with others and report them to the agencies they are governed by. Don’t allow yourself to fall prey to unethical business standards.

Inge seabrook
Inge seabrook

very disappointed to see that the annual prime rate went up from $99 to $119 where now you lost a lot of my orders simply because I’m not giving an extra $20 to this company that makes millions and billions of dollar and I can order the same things on other websites like Walmart or others for free shipping
even when I called and chat it online with an representative to inform me that the prices was just raised on the 11th of May they could not give me the price from what it was on the 11th of May or the 10th of May for that matter which was $99 really sad and sorry to say you lost one of your loyal customers and I used to purchase lots of things here where I can find them on any other website

Je Skii
Je Skii

Besos & his employee(s) are being “questioned, court marshaled”– get real, slimy skin head with a company that has NO communication between depts, over-charges on ALL!!!!!!!!!!!

sara
sara

i work for amazon the building is so hot no one cares. They expect you to make rate when is so hot you tell them they do nothing. you tellsafety they do nothing 2 minutes to use the bathroom and they are not close it takes 5 mins to get to one.the only way you can make rate is not use the bathroom and not drink water. rates have to be lowered. winter time there is no heat. no one cares what you have to say. you tell them why you dont make rate and they still write you up . your amazon in Monee IL is the worst run amazon i have ever seen. all management has to go all am have to go. all new am and managers they sure dont know what they are doing. can you imaging wearing your coat to eat lunch or its so hot you cant eat your lunch.

.
.

I work, well worked, at the building here in Shepherdsville, Kentucky. Same s*** is happening here! It must be all of the amazons because this is insane! I got informed today by “hr” that we wouldn’t even get told about a write up, it’s just put into the system and once you hit a certain amount, they all have a meeting and then terminate you! WHAT TYPE OF MANAGEMENT IS THAT?! The management here is beyond unprofessional! There has been so many people complaining about them because all they care about is if you hit your rate or not. Anything else, they could care less about. You could sneeze and they will write you up. It’s jist a cluster xxxx in here. I’m glad this building isn’t the only one like this.

Je Skii
Je Skii

REPORT THEM TO ALL DEPTS – start with Dept of Labor, then look up employee rights for your State AND tell ALL to report them. Sleazy Besos!!!!!!!!!!!!! I’ll NEVER BUY ANYTHING FROM AMAZON!!

Johnny
Johnny

Call the Dept of Labor and see how they like you then.

Jacob Tyrrel
Jacob Tyrrel

I purchased parts for my pc. They approved my order. They then waited till the arrival date to tell me they need more information about me that they didn’t need . They took my money anyway, locked my account,won’t contact me and won’t help me. I’ve never had to deal such a bad company. Ten thumbs down. They will try to scam you and take your money. Don’t ever purchase ANYTHING on amazon ever again.

Je Skii
Je Skii

report them to your State – Deceptive Trade practices

Lula
Lula

My daughter and I previously held a phone discussion relating to what we would buy her brother/ my son for a house warming gift. Unbeknownst to me my Oder was processed without me completing order information. I didnot find this out until when I went to add the credit information. I called Customer Services in hopes that my payment information could be corrected. However to my avail the information for the purchase could. Not be changed even though the merchandise had not been shipped. It was made appear that this was a major endeavor. To say the least my purchaser will be sent to the wrong address then wait for return to the company to repurchase,but according to the website this is the last item. I don’t under.

Michelle Smith
Michelle Smith

Amazon are full of it!!!!

Janece Bonanno Grossmann
Janece Bonanno Grossmann

I am/was a big Amazon shopper…..not any more!!! When you stop selling “impeach #45” items …let me know and I’ll come back!!!

Leann
Leann

My identity was stolen and used on an Amazon shopping spree when I called thier customer service I was told I either had to give them remote access to my computer or pay them $50 dollars to refund my stolen money obviously I was not willing to do either. When I would ask a question that they didn’t like or have an answer to they would hang up on me that happened about 10 times one man said to me that I was to emotional and upset so could I put my husband on the phone because men are more level headed sexiest idiots I’ve never had an Amazon account and for sure never will now and I will encourage everyone I know not to use them and tonight they have been calling my phone and my husband phone they say hello then they just sit on the phone saying nothing prank calling us like a bunch of bored children they have done this about 20 times tonight. This is the worst company on the planet.

Je Skii
Je Skii

report ALL occurrences to your State’s Atty General deceptive trade practices, fraud

Je Skii
Je Skii

this obviously was NOT an Amazon connection – I’ve had MANY fraud calls “claiming to be Amazon” where they knew everything about me – scary – but the more I questioned they WERE NOT Amazon – so I took all info & reported to Amazon Fraud Dept – look up their #

Johnny
Johnny

The following executives need a reality check. You are a waste of resources to this company and should consider another job to fulfill which better suites you like how to do nothing. You should resign effectively as you are the pinnacle of evil and the abomination to corporate America. Your names are as follows;
Amazon Board of Directors

Jeffrey Bezos
Tom Aberg
John Seely Brown
William Gordon
Jamie Gorelick
Alain Monie
Jonathan Rubinstein
Thomas Ryder
Patricia Stonesifer

Spinach
Spinach

In my PrimeNow message folder, there is a letter from the Customer Service representative concerning the refund I received on my order# 113-3653036-0288220.

“I’m sorry to hear that the Evol, Fire Grilled Steak Bowl, 9 oz (Frozen) Oscar Mayer, Shaved Honey Deli Turkey, 9 oz Coffee-mate Hazelnut Liquid Coffee Creamer, 16 Fluid Ounce Pillsbury, Cinnamon Rolls with Icing, 12.4 oz didn’t work out for you.”

It didn’t work out for me because the driver simply left my groceries outside my door and never bothered to knock to see if anyone was home, I was home and had no idea that my frozen food items had been left outside my door in the AZ evening heat.

It didn’t work out for me because by the time I discovered the 2 bags of food my frozen items were no longer frozen, that’s what happens when you leave frozen items outside during the summer months here in the desert of AZ.

I called Customer Service to complain and I was informed that (basically) it was my fault because I chose the delivery option: “We’ll drop it off at your door.” According to the CS rep that delivery option does not require the driver to knock on my door to notify me that my order is at my door. I continued to question “Where exactly does it state that? Where does it tell me that? Where does it say I have delivery options or “choices”?” The answer is, nowhere but the CS rep did point out that within the section for Delivery on the checkout page I was provided an opportunity to pick a delivery option.

So while I had her on the phone I created another order (a fake order) with the sole intention of getting to the final screen, the checkout screen. We are all familiar with the checkout screen or checkout page, this is the last place one would expect to find one-of-a-kind options, choices, or un-check boxes when dealing with such a large company like Amazon. But sure enough there it is under the main heading Select Delivery Time and to the far right of the words “We’ll drop it off at your door” the word “change” appears and that is supposed to tell there are at least 2 options available.

So that is my one and only clue that there is ANOTHER delivery option available.

Gee, how did I miss that?? Are you freaking kidding me??

Fine, now that I see it and now I know there is another delivery optiion, where are these delivery options explained? Where does it explain the difference between option A & option B? Where does it say that option A is no-knock-required-delivery and option B is a will-knock-on-door-upon-delivery option? Once again the CS uttered the words “Nowhere but that is what is meant.”

I was livid, don’t you dare lay this blame on my shoulders, I said because I had no idea and there is no way FOR me to know except of course NOW, after the fact, now that I am contacting CS and complaining, now I find out to it is my fault because I chose option A delivery instruction. I hung up the phone, I was seething. That is so low-class Amazon, so low class, it’s no-class!

My money was refunded but I wasn’t calling and complaining hoping to get a refund, I NEEDED MY FOOD! So I got my money back fine, I needed groceries more than I needed the refund – seriously! Another viable choice in cases like this would be to re-deliver those items that had thawed or became spoiled due to the heat but that option doesn’t exist, or if it does I was never asked: “Would you like us to redeliver those grocery items?”

This was my first time having groceries delivered through PrimeNow so the following morning I decided to spend some time on the website and get educated on a few things.

Knowledge is power that’s for sure!

I read everything available on the website concerning PrimeNow. There is only one small paragraph concerning PrimeNow delivery that gives a little hint that there exist OTHER delivery options available and that is found on the Help & About section under the heading About Amazon Prime Now. Here is where the lack of training is evident, the CS rep told me the driver was not required to knock on my door when they delivered my groceries based on my choice of delivery options, on the contrary, this tells me that the driver is required to knock on my door. This does not give the driver permission to simply drop-and-dash the merchandise at the door. This statement gives the driver permission to leave the groceries unattended but only after no one answers the door.

“Do I have to be present to receive deliveries?
Customers have the option during checkout to mark certain orders as OK to leave if no one answers the door.”
I realized that the Customer Service Representative gave me the incorrect answer and probably because she had received incomplete training or no training whatsoever, in either case, I believed what I was told by the Customer Service Representative. And why wouldn’t I believe the CS rep? I would expect Amazon to train their CS reps, I would expect this training would require the CS rep know, as a minimum, the delivery protocols. After all one of the big perks for Prime is delivery & if Amazon is not providing adequate training then what’s the point of having Customer Service Representatives, why not just pay for an after-hours Answering Service?

MONICIA G MCKINNEY
MONICIA G MCKINNEY

YES MY NAME IS MONICIA MCKINNEY AND I LIVE IN MEMPHIS, TN. AMZON IS BUILDING A FULFILLMENT CENTER HERE AND I WANT TO KNOW WHEN AND WHERE WILL YOU ALL BE ACCEPTING APPLICATIONS. I HAVE 15 YEARS OF SHIPPING&RECEIVING IN A WAREHOUSE SETTING AND I LOVE TO UTULIZE MY SKILLS AND EXPERTISE WITH YOU ALL PLEASE MY EMAIL ADDRESS IS shaybooxxxxxxxx@yahoo.com. could you please be so kind to inform me of the day that hiring for the Memphis facility starts

Je Skii
Je Skii

you’d better think a MORE VIABLE PLACE to work that CARES about employees – Amazon DOES NOT!!!!!!!!

Pankaj Sharma
Pankaj Sharma

Dear sir,
My lawyer want the amazon india head office address to legal notice please give me address
so we can leave this case for legal judgement because imazon is doing Treason in india

Case id – 4394535012 (amazon.in)

Thanks
Pankaj Sharma

Je Skii
Je Skii

Call the main amazon office & ASK them 206-266-1000

Joanne Cerreto
Joanne Cerreto

I was banned from reviewing and asking questions on Amazon. I tried to resolve this with customer service but got no satisfaction. I am loyal customer and after a year I feel I should be able to be reinstated.

Marco Galvan
Marco Galvan

I purchased 17 Lebron James canvases from Amazon on July 25. The description states as follows, ” A high quality new canvas print. When I received them this week the colors are washed out and faded. They look no where close to the picture on the website or description. I sent pictures to the seller and Amazon to no avail. They also claim to be %100 cotton they are not. I called and emailed the seller and Amazon a few times and denied my A to Z warranty because it’s a third party seller. They want to charge me a $3.00 restocking fee and shipping charges for each item. These items showed on Amazon’s webpage as Mariposa Prints being the seller but when I received them they had Chinese labels all over the package. I had to wait 2 weeks to receive them. I have over $300 of garbage supposed art . Nobody wants to take responsibility or resolve my issue.

John pauciello
John pauciello

I had fraud on my debit card unauthorized purchases, and had no help from customer service they gave me the run around and I should of been credited. Out over 400.00 dollars. Please contact me corporate via email!

Corey McCoy
Corey McCoy

I was told many lies about my order supposed tobe delivered by a certain day but then charged for it when it was great paid4 I even got the email to prove it I talked to managers about the incident but they lied and didn’t fix the situation they lied on a recorded line

Jo Ann L. Stegeman
Jo Ann L. Stegeman

Every month i get a –email that my order # 927-4318 needing more information . I have no order
currently . I have never given my email out to anyone else within your Company . I hope you can resolve this recurring situation .

D. Harvey
D. Harvey

Have called your customer service number numerous times regarding deliveries to our address that are NOT our packages!! I am sick and tired of delivering your packages for you!!! Our address is clearly marked on our mailbox, there is absolutely no reason for your drivers to repeatedly deliver packages to the wrong address!! My boyfriend was speaking to Gerald in your delivery department today and he hung up on him!! I’m done delivering your packages for you free of charge!! We will be contacting your legal department!!