Ashley Furniture Headquarters

Ashley Furniture Headquarters
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Ashley Furniture Headquarters Contacts.

Corporate office address, contact information and phone numbers for the Ashley Furniture Homestore Headquarters.

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Ashley Furniture Headquarters Phone Number and Contacts.

Company Website
https://www.ashleyfurniturehomestore.com/
Corporate Address
1 Ashley Way
Arcadia, WI
54612
Company Contact
Todd Wanek
Position
CEO
Phone Number
(608) 323-3377
Fax Number
(608) 323-6008
Twitter IDs
@AshleyFurniture

 

What is Ashley Furniture’s Corporate Office Phone Number?

Ashley Furniture’s Headquarters phone number is: 1-608-323-3377.

 

What is Ashley Furniture’s Customer Service Phone Number?

Ashley Furniture’s Customer Support phone numbers are: 1-800-477-2222 or 1-866-436-3388.

 

How do I Contact Ashley Furniture Customer Support?

Call the numbers listed above or contact Ashley Furniture via:

Use the Ashley Furniture Email Form to ask a question.

Asheley Furniture’s customer support email address is: anfeedback@ashleyfurniture.com

Ashley Furniture’ Contact Us page can be found here.

 

Contact Ashley Furniture on Social Media:

Ashley Furniture on Twitter: @ashleyhomestore

Ashley Furniture on Facebook: www.facebook.com/AshleyHomeStore/

 

Ashley Furniture Executive Team.

Founder: Carlyle Weinberger

CEO: Todd Wanek
CFO: Dale Barneson
COO: Dwain Jansson

DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.

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1 Review on "Ashley Furniture Headquarters"

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rajeev saini
rajeev saini

Dear Sir

I have been a long time Ashley customer with my whole house furniture bought from Ashley.
It is very much frustrating to do business with Ashley at every stage of this order i have faced issues and it is so much annoying to do business . The order was purchased in Jan 2018 .
The order was to be delivered initially in 2 weeks. It was postponed multiple times and finally, today 20th May (after 5 months), I was going to get the delivery.

I was provided the option of cancellation earlier as it was getting delayed from long.
But instead I opted to wait for 5 months.

At the time of purchase I had told the sales staff the current selection i am doing is based on that I wanted my existing Ashley bed to shifted from my bedroom to guest room, as I wanted to put the new furniture in master bedroom.
Since I am not a handy man, I asked them to put in the purchase order that the old bed has to be unscrewed and moved and reassembled in the other room,at the time to make the sale, the sales person said no problem, we will put in order the needful to be done.In my purchase order they made comments that old furniture to be re-positioned. If he would have told me to I have to unscrew my bed i would have gone for the other bed.

Today, after waiting for the order, when it finally came, the delivery guy refused to reposition the furniture inspite of it being in the order. He asked to show the purchase agreement. First WHY THE RE-POSITION WAS NOT MENTIONED in Delivery, than he asked to to unscrew the bed and then i will re-position.
Had the sales guy not provided me misleading information I would not have purchased the bed as they are many other retailers willing to do so.
I had specifically asked the same to be put in the purchase order as I am not able to do so myself.
I talked to customer service and instead of resolving the complaint they told me a restocking fee of 25% will be charged !!!!!!!

I had to return the order as what was promised and committed to on purchase as per my understanding was never delivered.
I have had other issues with the quality of bedroom furniture and living room furniture, but it has always been amicable resolved and the reason i have stayed with Ashley is because of customer service.

But today i have been highly disappointed and the disconnect between what is being communicated to the customer at store and the after sales service has left a bad taste for me.
I am apprehensive of ever buying from Ashey.

Request your intervention to resolve the issue as per two options below.

Dissemble and re position the furniture as previously promised and put in the purchase contract.
or

2. Cancel the full order with extended warranty without any restocking fee (as offered earlier during delay).

Thanks
Rajeev