CVS Pharmacy Headquarters

CVS Headquarters Contacts.

Corporate office address, contact information and phone numbers for the CVS Health Headquarters.

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CVS Health Corporation (previously named CVS Corporation and the CVS Caremark Corporation) is an American retail pharmacy with more than 7700 store locations and 262,000 employees. CVS Health’s headquarters is in Woonsocket, Rhode Island.

CVS Health operates the CVS Pharmacy, Longs Drugs, and the Navarro Discount Pharmacies stores. It also owns Caremark, and the online pharmacy at, as well as the health clinic chain MinuteClinic.

CVS Headquarters Phone Number and Contacts.

Company Website,,
CVS Caremark, MinuteClinic, CVS Pharmacy,  Long Drugs
Corporate Address
One CVS Drive
Woonsocket, RI 02895
Company Contact
Larry J. Merlo
CEO of CVSHealth
Phone Number
Fax Number
Employee Count


What is CVS’ Corporate Office Phone Number?

CVS’ Headquarters phone number is: 1-401-765-1500.


What is CVS’ Customer Service Phone Number?

CVS‘ main Customer Service phone number is: 1-800-679-9691 (Toll-Free).

CVS’ Shopping Customer Support phone number is: 1-800-SHOP-CVS (1-800-746-7287).

This number is opne Monday – Friday 8:30 AM – 7:00 PM ET. It should be used for questions and complaints about CVS stores, the CVS pharmacy,  CVS rewards cards, ExtraBucks® and the CVS in-store photo department.‘s Customer Support phone number is: 1-888-607-4CVS (1-888-607-4287).

This number is for questions and complaints about user accounts, passwords, online orders, online prescription management and photos.

CVS MinuteClinic Customer Care phone number:  1-866-389-ASAP (1-866-389-2727).

CVS Caremark‘s Customer Service phone number is 1-800-552-8159 (Toll-Free) or 1-800-841-5550.

CVS Specialty‘s Customer Service phone number is: 1-800-237-2767 (Toll-Free). Fax: 1-800-323-2445.


What is CVS’ Headquarters Address?

The CVS Corporate Office address for Customer Correspondence is:

  • CVS Corporation
  • Customer Relations
  • One CVS Drive
  • Woonsocket, RI 02895

CVS Caremark’s Headquarters postal address is:

  • CVS Caremark Headquarters
  • 6590 Lee’s Summit,Missouri 64064-6590
  • United States


How do I Contact CVS Customer Support?

Call the numbers listed above or contact CVS via:

CVS Pharmacy Live Chat customer support: Live Chat

CVS’ Customer Service Email Address is:, and

You can also email and CVS Pharmacy via their Email Form.


CVS Caremark’s Email Address is:

Alternatively, use the CVS Caremark Email Form to contact Caremark.

CVS’ Contact Us page can be found here.


Contact CVS on Social Media:

CVS on Twitter: @CVSHealth, @CVSPharmacy and @CVSinAction

CVS on Facebook: and

CVS Headquarters Executive Team.

CVS Health’s management team consists of:

Larry J. Merlo
President and Chief Executive Officer, CVS Health

David M. Denton
Executive Vice President and Chief Financial Officer, CVS Health

Jonathan C. Roberts
Executive Vice President and Chief Operating Officer, CVS Health

Derica Rice
Executive Vice President, CVS Health and President, CVS Caremark

Kevin Hourican
Executive Vice President, CVS Health and President, CVS Pharmacy

Thomas M. Moriarty
Executive Vice President, Chief Policy and External Affairs Officer, and General Counsel, CVS Health

Lisa Bisaccia
Executive Vice President and Chief Human Resources Officer, CVS Health

Troyen Brennan, M.D.
Executive Vice President and Chief Medical Officer, CVS Health

Eva Boratto
Executive Vice President, Controller and Chief Accounting Officer

Tracy Bahl
Executive Vice President, Health Plans, CVS Health

Scott Baker, R.Ph.
Executive Vice President, Head of Retail Operations, CVS Health

Mitch Betses, R.Ph.
Executive Vice President, Member & Government Services and PBM Innovation, CVS Health

Eileen Howard Boone
Senior Vice President, Corporate Social Responsibility and Philanthropy, CVS Health and President, CVS Health Foundation

David L. Casey
Vice President, Workforce Strategies and Chief Diversity Officer, CVS Health

David Falkowski
Senior Vice President and Chief Compliance Officer, CVS Health

Joshua M. Flum
Executive Vice President, Enterprise Strategy & Corporate Development, CVS Health

Norman de Greve
Senior Vice President and Chief Marketing Officer, CVS Health

C. Daniel Haron, R. Ph.
Executive Vice President, CVS Health and President, Omnicare

J. David Joyner, CEBS
Executive Vice President, Sales and Marketing, CVS Caremark

Matthew J. Leonard, R.Ph.
Executive Vice President, Pharmaceutical Contracting, Purchasing & Managed Care

Alan M. Lotvin, M.D.
Executive Vice President, Specialty Pharmacy, CVS Caremark

Michael P. McGuire
Senior Vice President, Investor Relations, CVS Health

Colleen M. McIntosh
Senior Vice President, Corporate Secretary and Assistant General Counsel

David Palombi
Senior Vice President, Corporate Communications, and Chief Communications Officer, CVS Health

Angela Patterson, DNP, FNP-BC, NEA-BC
Chief Nurse Practitioner Officer, MinuteClinic, and Vice President, CVS Health

Melissa A. Schulman
Senior Vice President, Government and Public Affairs

Papatya Tankut, R.Ph.
Vice President, Pharmacy Affairs, CVS Health

Sharon Vitti
Senior Vice President and Executive Director, CVS MinuteClinic

CVS Health Board of Directors.

Richard M. Bracken
Former Chairman and Chief Executive Officer of HCA Inc. and HCA Holdings, Inc.

C. David Brown II
Chairman of Broad and Cassel, a Florida law firm

Alecia A. DeCoudreaux
President Emerita of Mills College, and Former Executive at Eli Lilly & Company

Nancy-Ann M. DeParle
Co-Founding Partner at Consonance Capital Partners, LLC

David W. Dorman
Chairman of the Board of CVS Health Corporation, Former Chairman and CEO of AT&T Corporation, Founding Partner of Centerview Capital Technology Fund

Anne M. Finucane
Vice Chairman, Executive Management Team at Bank of America Corporation

Larry J. Merlo
President and Chief Executive Officer of CVS Health Corporation

Jean-Pierre Millon
Retired President and Chief Executive Officer of PCS Health Systems, Inc.

Mary L. Schapiro
Vice Chair, Advisory Board Promontory Financial Group

Richard J. Swift
Retired Chairman of the Board, President and Chief Executive Officer of Foster Wheeler Ltd.

William C. Weldon
Retired Chairman of the Board and Chief Executive Officer of Johnson & Johnson

Tony L. White
Retired Chairman of the Board, President and Chief Executive Officer of Applied Biosystems, Inc.

DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.

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Patsy MckinneyGary HummelMARY A MEYERRalph WestDm Recent comment authors
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Willie Johnson
Willie Johnson

I’ve been a customer at the CVS in hillside Nj for 30 years filling my prescriptions , my Dr. Prescribed me a narcotic and the female at the drive through stated we dont have this without checking the system assuming im trying something illegal, so I asked her can you call another location she said i cant because its a narcotic , so I guess I was suppose to drive all over jersey until I find one that has it, but its cool i went across the street to Walgreens and they filled it with no problem, so guess what all my prescriptions will be transferred to Walgreens from here on out where my money means something

J. Lynch
J. Lynch

CVS assumes that they have “patients”…they are full of themselves. CVS has customers…that is where the revenue comes from. I had two prescription orders issued to CVS (Hillsboro, OR). I was told to wait 20 minutes for it to be ready. After 30 minutes I was told one of the prescriptions could not be filled, it needed a doctor’s authorization. The counter clerk said they would make a call. They failed. CVS failed to notify me that they were having further problems. It took three phone calls from me, to CVS, an over the phone complaint to CVS and two contacts by the doctor’s office. The prescription was needed immediately and it was made available to me a day later. (The compound is a very common antibiotic). Poor customer service. This prescription snafu would have continued and been ignored by CVS had their problem not been discovered, by their customer, who need the medicine immediately. Days later, a telephone call was received, marked “ANONYMOUS”, somebody claiming to be with CVS, claiming to be a supervisor, claiming to be a manager, claiming to be a corporate manager. The phone representative did not know whose prescription they were dealing with (had failed to check the name on the prescription—hint: it wasn’t my wife).When told that I asked to speak with a corporate headquarters manager, they said they were it. When asked what state the person was calling from, they replied “Oregon”. They were told CVS corporate headquarters is not in Oregon. It was clear that this person was acting as a filter, not in a position to be acting with CVS corporate authority, merely a pass-through. In total, my medicine was a day late (leading into the Thanksgiving weekend). CVS had to be pressed, by my actions, to do their job, follow through and provide the medicine. There were reasonable actions that CVS personnel can do, to be honest, effective and on time with their customer’s needs. Consider this a complaint and know that it will be forwarded by USPS to Mr.Merlo, CVS President at CVS corporate headquarters in Woonsocket, RI and a cc. list to local, state and federal entities for their consideration.

Brad Lund
Brad Lund

I am unable to use the photo app. It will not upload my photos to be printed. It has worked well up until now.

Ath Andrew Thi
Ath Andrew Thi

Company Act Law of CVS Company note you are at risk noncompliance business ethnic Code and deceptive practice

Paula cornelison
Paula cornelison

Cvs pharmacy on Howard road in madera ca
NEEDS HELP. My husband is handicapped it hurts for him to walk! Yet the drive thru is rarely open, we were told it’s because they dont have enough staff to open it! On numerous occasions we have received text that on medications were ready for pick up BUT THEY WERE NOT! Several friends and family members are dealing with same problems. IT TAKES DAYS AND NUMEROUS phone calls to get our scripts filled. This is getting old! Our neighbor has switched to Walgreens pharmacy and am about ready to follow his lead.

Kevin Buchanan
Kevin Buchanan

They are the slowest understaffed pharmacy in this area Mansfield Ashland rd


THe pharmacy at CVS located at Hwy 81, in McDonough ga is very frustrating to deal with. Rx called in. Three days later was told it would be another 15 mins to fill. I explained I called in the refill 3 days ago and was told they were 3-4 days behind in refills. This area has grown but the pharmacy has not kept up. Always just one pharmacist in store. I’ll be switching to another drugstore.

Dawn L. Piche
Dawn L. Piche

The Southbridge, MA CVS store is the best. Bryan & Allison go above and beyond for each prescription customer. Wallie, Beth & Jennifer, Christina are just wonderful in the pharmacy. Jennifer & Misty up front are fantastic. They all took care of me during have Lyme disease last year. I can’t thank them enough. Great service.

Elaine Perry
Elaine Perry

The time that the automation calls your home to refill meds, that the store on GORDON HWY, AUGUSTA, GA., MAY NOT HAVE is outrageous. I, called for my Pro Air inhaler before it expired and then was told that they did not have it. I, asked that it be transferred to the Walton Way store and then was told that it was rejected. I, am a heart patient and do not have the energy or time to wait on the back and forth attitudes of these employees. In fifteen years being in Augusta, Ga. I, have found that not only the training and the system that this pharmacy uses is off the chain. We, (the customers) are not asking for handouts, we pay for our medications and expect to receive what is needed. If our doctors prescribe 10-11 refills, they should be available. I, may not be the only one taking those medications, so that is where your work skills come in. Inventory check, how many customers use the various medications that are at a demand. Who actually handles this part of these duties and do you need to hire more employees. Whatever you need to do, it must be done. Your business is not one to to decide whether or not a patient can go without the medication, you should want to see that you can serve your customers as best and as prompt as you can. This is a critical job and has to do with the health and the lives of others. There are other folks that can and want to be employed and will be more professional in this pharmacy.

Phyllis Nix
Phyllis Nix

Subject: CVS Pharmacy, 6160 Wade Hampton Blvd. Taylors, SC 29687 – Pharmacy Drive-Thru
Employee: Raeven

I have been a loyal customer of above location since you opened the doors for the first time. I had ALL of my prescriptions transferred from “Rite-Aid” long before I discovered same (Rite-Aid) was going out of business. The “Rite-Aid” location was more convenient to my home, but I preferred a full service Pharmacy. I went to above subject location this date (8/18/2019) to pick-up a prescription refill. I feel that I should also mention that I am a senior citizen (77 yrs. young), a 2 time breast cancer survivor, and successfully avoided a “widow maker” heart attack (85% blockage in the main artery of my heart) in August of 2018. I have legal custody of my 14 year old granddaughter, an 84 year old husband, and a 7 1/2 year old Pomeranian dog. I have encountered many wonderful people in your employees; including a young lady that prayed for me and called me on numerous occasions after I underwent my 2nd mastectomy. I have always been treated with the utmost respect UNTIL this afternoon. I had several stops as I was out this afternoon and was really getting tired. I am a smoker; and in fact, always purchased my cigarettes from your store before you stopped selling tobacco products. Yes, I know I should quit! Feeling quite exhausted and frustrated; I decided to go through the “Drive-Thru” to get my one (1) prescription. I forgot your “No Smoking” at the drive-thru and did light a cigarette up just as I got in line. As I pulled up to the window, I noticed the “No Smoking” sign. Your employee (name on receipt: Raeven) opened the window immediately chastising me about my cigarette as I was trying to open my car door to put it out on the pavement. I was only able to get my car door open a very small amount and was struggling to put the cigarette out on the pavement. She proceeded to tell me that she has customers that are allergic to cigarette smoke (I was trying to comply with your policy). I did NOT need a lecture! She holds the window open the entire time; did NOT ask me my name, close the window and go get my prescription, just kept on lecturing me about the smoke (that I am trying to eliminate). I finally tell her my name and birth date, and ask her to get my prescription. When she returned to the window; I had placed my unlit cigarette back to my lips. She started up again; I told her the cigarette was NOT LIT. She then mentions that I have it in my mouth. I informed her that I planned on lighting the cigarette after I get my prescription and leave the window. Needless to say; I will NOT BE A CVS customer any longer. It is a shame that one employee can ruin a business/customer relation. My husband, my granddaughter, and myself will be taking our business elsewhere. I will drive by your store and go to another pharmacy before I will allow a little smart talking pharmacy technician chastise me about my personal habits. My oldest daughter is a state and federal licensed Pharmacy Technician. I know without a single doubt that she would NEVER talk to a customer in the manner that I was subjected to this afternoon. Hopefully, you will go out of business and another Drug Store Chain will take over your location.

Phyllis Nix


I live in Fresno CA and have been using the same CVS for many years I receive the same meds every month like clock work never a problem until today I was told by pharmacy that they could no longer except my Dr prescriptions I was a little shocked my Dr has a impeccable record for over 50 years I thought it must be serious for them to reject his prescription but I was very upset to learn that I was being put through literally hell because the new Dr taking over my desk practice does not like CVS and prefers his patients to go elsewhere well fuck me are u kidding me hundred or more patience put through all this because pharmacist got his feelings hurt mother of God I want u to know I have not had my meds in days and may have a heart attack my pain is so severe get this sorted out or I smell class action on the herison and I am just the guy to do it believe me when o say I will use the full waight of my office to drag you so much litigation youl think you live at the court house Shaw fresno CVS v dr singh

Ralph West
Ralph West

We are, for the most part, delighted customers of CVS. Our pharmacy is the one in Philadelphia 19118 on Germantown Avenue. We applaud your stance on cigarettes. However, we strongly urge you to withdraw your support of Trump and his campaign. We believe he is harming the vibrancy of American democracy. Ralph and Karen West. 487856122xxxx


CVS has changed their Pharmacy Computer Prescription Refill system…for the WORSE! We get multiple calls for prescriptions we are NOT refilling. The computer now has NO CLUE that a message/greeting comes before space to leave a message. Message received is NOT COHERENT. The computer system to REFILL a prescription, CANNOT UNDERSTAND SOME ONE WITH VOCAL CORD DYSFUNCTION. Really! I have had enough harassment from CVS. I am BLOCKING YOUR PHONE NUMBER. I will see you in PERSON with my Oxygen running and my Carbon Mask! I feel very discouraged with your NEW SYSTEM…which DISCRIMINATES against the vocally impaired. Your Pharmacy Staff is getting too many UNNECESSARY PHONE CALLS….because YOU BROKE A GOOD SYSTEM. Please pay some computer programmers more money to fix it. Respectfully, Severely Allergic to Chemical and Fragrances

Gary Hummel
Gary Hummel

I will never use your anti American gun policy store again. You are pure liberals. All i can say is go to HELL cvs.

Gary Hummel
Gary Hummel

I will never ever use cvs again. You want to follow the anti American scum liberal BS of gun control. Fine. But never again will i walk into your liberal business.

Patsy Mckinney
Patsy Mckinney

I want cvs to stop calling and texting every few days to see if I want to refill prescriptions. Most times I have 2 weeks or more medications on hand. I will contact my local cvs when I want to refill. PLEASE STOP THIS ANNOYING PRACTICE.