Frys Food Stores Headquarters

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Frys Food Stores Headquarters Contacts.

Corporate office address, contact information and phone numbers for the Frys Food Stores Headquarters.

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Frys Food Stores Headquarters Phone Number and Contacts.

1.649412
Corporate Address
P.O. BOX 1043
Tolleson, AZ
85353-1043
County
Maricopa
Company Contact
Steve McKinney
Position
President
Phone Number
(623) 936-2100
Yearly Revenue
$1,084,800,000
Employee Count
10,000
Sic Directory Code
5411

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  1. 4/04/19
    Thursday

    I shop at Fry’s, in Marana, AZ. Located at; 12100 Thornydale Rd, on a regular basis. My FRY’S VIP Shoppers Card #is:
    4 62838 83398 2.
    There were no red grapes – in the produce area, for 88 cents a lb. The cashier, named, Teresa, was rude. She did not smile, you could tell that she disliked her job. She did not ask””,” if I had anything, on the bottom of my cart. “She did not ask, “If I found everything alright.”
    She did not give me my, Senior Discount, even though I told her,” I was one”. Her reply was, “ That it is automatically taken off, when I used my
    VIP Fry’s tag.” My thought was, Terese needs to be – retrained!”
    So I went over to Customer Service, which was: AMANDA. She is the very BEST,Customer Service employee, at that location. So Amanda gave me in CASH, $9.42.
    Terese NEEDS to be taken off as a CASHIER as well as being, RE-TRAINED!
    I have to say, cashier, WENDY, is the best Cashier, as well as ANNA, at this location.

    You need to hire more BAGGERS, at this location, as well.

    Best Regards,
    Mrs. Monica T.Livingston
    MARANA, AZ 85658-4535

  2. 4/04/19
    Thursday

    I shop at Fry’s, in Marana, AZ. Located at; 12100 Thornydale Rd, on a regular basis. My FRY’S!

  3. I am tired of being lied to and ignored by the managers at my local Frys (Yuma and Sarival Goodyear). I have complained several times about there never being any of my favorite Pepsi product on the shelves. I suddenly can not get Diet Pepsi Caffeine Free. I have shopped at Frys for over 50 years and feel I should be treated better and not lied to. The managers there say yeah, we’ll take care of it, but never do
    What kind of customer servi e is this?

    1. Rosemary, it is very frustrating to experience out of stock situations with our favorite products! Some of the items (like Pepsi, Coke, chips) in retail grocery chains are managed by the manufacturer’s, not the grocery store. In these cases, you might have better results contacting Pepsi Co. https://www.pepsico.com/contact or Kroeger corporate(800) 576-4377 for a better explanation. It is possible they stopped stocking it due to low sales in your particular stores. The managers may have talked to their Pepsi vendors about getting it back in stock, but the store managers don’t necessarily have the ability to control the outcome.

  4. Please consider opening a store in chino paulden area in az. Sick of lousy service at Safeway. They are horrible with their just for you crap. Checkers are kind. Managment doesn’t care. They realize they have a monopoly. You guys could make a great addition to our community.

  5. 3 days in a row walk into Fry’s on Florence Blvd, Casa Grande, Az, no carts at all in store and no one going out to get any.
    Should put sign up when no carts (Go Shop Eleswhere)

  6. Unhappy customer!!!
    I was charged $145.00 by Frys (Tatum and Cave Creek) for $98.00 worth of groceries!
    I asked the manager on duty (Ryan) about refunding me the difference ($45.00), he told me to take it up with his vendor, he didn’t care…
    My wife and I are furious and are going to keep escalating this until Frys returns our stolen $45.00.
    Call me if you care…
    Mark Nye (602)-736-8486

  7. after work on Aug 26,2019 came by your store around 6:00 pm to purchase couple items and get $ 50.00 cash back. I ask
    the cashier at the self checkout if he had a fifty dollar bill for me he did not. While walking to the service
    counter i ask the lady with the red west {supervisor) if she can give me a $50.00 dollar bill for my 2-$ 20.00 and 2- $ 5.00 dollar bills. She answered you have to go to customer service . Customer service had about 5 people in line. When it was my turn to ask the cashier if she has a $ 50.00 bill she tells me she has only
    $100.00 bills. I ask if she would ask her supervisor for the change She answered she just told me she doesn’t
    have any $ 50.00 bills.
    I was very upset by than, your supervisor at that time could not help me and let me stay in line only to find out i waited for nothing.
    I shop at Fry’s for all my groceries but that Lady should not wear a red vest because she doesn’t care or know how to be helpful.
    sincerely

    Store on 3246 E. Bell Rd. Phoenix AZ 85032

  8. Why put stinky pine cones at the entrance of the store and make every customer inhale their fumes. Today is only September 30 and cold weather pine cones are being peddled. People have allergies and some have asthma… this is unacceptable. If you can’t merchandise this stuff elsewhere (like outside) it just might cause me to shop elsewhere.
    Do something about the pumps at the gas station in Cottonwood. Programming was recently changed and not for the better. Simple changes ….. e.g. ask which month’s fuel points you want to use and simplify the transaction. We spent one half hour at the pumps today trying to use our August fuel points and even the attendant at the station could not get the pumps to do the transaction. This is ridiculous.

  9. I had an incident at Fry’s through self checkout where I payed for gift cards, got the receipt & the activation slip but forgot to take the bag with the gift cards. I checked for a few days hoping an honest person would return them. Melinda at customer service was VERY helpful in looking into every avenue to try & get help. I so appreciated her care & patience. Then the store manager, Ryan did all in his power to help me, even working through his lunch time. I SO appreciate their special care &concern to go the second mile to help. This is real customer service!!! Thanks for the caring people that work at my Fry’s at Cactus & 76th Avenue.

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