Frys Food Stores Headquarters

How do you rate your experience with this company?
[Total: 1 Average: 1]

Frys Food Stores Headquarters Contacts.

Corporate office address, contact information and phone numbers for the Frys Food Stores Headquarters.

Write a review or read complaints from other customers.

Frys Food Stores Headquarters Phone Number and Contacts.

1.649412
Corporate Address
P.O. BOX 1043
Tolleson, AZ
85353-1043
County
Maricopa
Company Contact
Steve McKinney
Position
President
Phone Number
(623) 936-2100
Yearly Revenue
$1,084,800,000
Employee Count
10,000
Sic Directory Code
5411

DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.

Please add your review or complaint below.

Rate this company with 1 to 5 stars.

15
Make Sure That You Are Heard! Leave a Comment or Complaint!

avatar
14 Comment threads
1 Thread replies
0 Followers
 
Most reacted comment
Hottest comment thread
13 Comment authors
Zoe KetchelidisDan BradleyRebecca Wcatherine rJudith Olson Recent comment authors
  Subscribe  
newest oldest most voted
Notify of
Dan Bradley
Guest
Dan Bradley

Frys now charging a fee for cash back? That is total bs! We have other stores to shop at. We chose to shop Frys because we feel it is the best. BUT, charging a fee for cash back is a slap in the face and greedy coming from a huge profitable market! Remove the fee!

Monica Livingston
Guest
Monica Livingston

4/04/19
Thursday

I shop at Fry’s, in Marana, AZ. Located at; 12100 Thornydale Rd, on a regular basis. My FRY’S VIP Shoppers Card #is:
4 62838 83398 2.
There were no red grapes – in the produce area, for 88 cents a lb. The cashier, named, Teresa, was rude. She did not smile, you could tell that she disliked her job. She did not ask””,” if I had anything, on the bottom of my cart. “She did not ask, “If I found everything alright.”
She did not give me my, Senior Discount, even though I told her,” I was one”. Her reply was, “ That it is automatically taken off, when I used my
VIP Fry’s tag.” My thought was, Terese needs to be – retrained!”
So I went over to Customer Service, which was: AMANDA. She is the very BEST,Customer Service employee, at that location. So Amanda gave me in CASH, $9.42.
Terese NEEDS to be taken off as a CASHIER as well as being, RE-TRAINED!
I have to say, cashier, WENDY, is the best Cashier, as well as ANNA, at this location.

You need to hire more BAGGERS, at this location, as well.

Best Regards,
Mrs. Monica T.Livingston
MARANA, AZ 85658-4535

Monica Livingston
Guest
Monica Livingston

4/04/19
Thursday

I shop at Fry’s, in Marana, AZ. Located at; 12100 Thornydale Rd, on a regular basis. My FRY’S!

Rosemary Simington
Guest
Rosemary Simington

I am tired of being lied to and ignored by the managers at my local Frys (Yuma and Sarival Goodyear). I have complained several times about there never being any of my favorite Pepsi product on the shelves. I suddenly can not get Diet Pepsi Caffeine Free. I have shopped at Frys for over 50 years and feel I should be treated better and not lied to. The managers there say yeah, we’ll take care of it, but never do
What kind of customer servi e is this?

Kate
Guest
Kate

Rosemary, it is very frustrating to experience out of stock situations with our favorite products! Some of the items (like Pepsi, Coke, chips) in retail grocery chains are managed by the manufacturer’s, not the grocery store. In these cases, you might have better results contacting Pepsi Co. https://www.pepsico.com/contact or Kroeger corporate(800) 576-4377 for a better explanation. It is possible they stopped stocking it due to low sales in your particular stores. The managers may have talked to their Pepsi vendors about getting it back in stock, but the store managers don’t necessarily have the ability to control the outcome.

Adrienne boyce
Guest
Adrienne boyce

Please consider opening a store in chino paulden area in az. Sick of lousy service at Safeway. They are horrible with their just for you crap. Checkers are kind. Managment doesn’t care. They realize they have a monopoly. You guys could make a great addition to our community.

Jessie James bain
Guest
Jessie James bain

3 days in a row walk into Fry’s on Florence Blvd, Casa Grande, Az, no carts at all in store and no one going out to get any.
Should put sign up when no carts (Go Shop Eleswhere)

Mark Nye
Guest
Mark Nye

Unhappy customer!!!
I was charged $145.00 by Frys (Tatum and Cave Creek) for $98.00 worth of groceries!
I asked the manager on duty (Ryan) about refunding me the difference ($45.00), he told me to take it up with his vendor, he didn’t care…
My wife and I are furious and are going to keep escalating this until Frys returns our stolen $45.00.
Call me if you care…
Mark Nye (602)-736-8486

Emmi J.
Guest
Emmi J.

after work on Aug 26,2019 came by your store around 6:00 pm to purchase couple items and get $ 50.00 cash back. I ask
the cashier at the self checkout if he had a fifty dollar bill for me he did not. While walking to the service
counter i ask the lady with the red west {supervisor) if she can give me a $50.00 dollar bill for my 2-$ 20.00 and 2- $ 5.00 dollar bills. She answered you have to go to customer service . Customer service had about 5 people in line. When it was my turn to ask the cashier if she has a $ 50.00 bill she tells me she has only
$100.00 bills. I ask if she would ask her supervisor for the change She answered she just told me she doesn’t
have any $ 50.00 bills.
I was very upset by than, your supervisor at that time could not help me and let me stay in line only to find out i waited for nothing.
I shop at Fry’s for all my groceries but that Lady should not wear a red vest because she doesn’t care or know how to be helpful.
sincerely

Store on 3246 E. Bell Rd. Phoenix AZ 85032

Mrs. Lawrence Minch
Guest
Mrs. Lawrence Minch

Why put stinky pine cones at the entrance of the store and make every customer inhale their fumes. Today is only September 30 and cold weather pine cones are being peddled. People have allergies and some have asthma… this is unacceptable. If you can’t merchandise this stuff elsewhere (like outside) it just might cause me to shop elsewhere.
Do something about the pumps at the gas station in Cottonwood. Programming was recently changed and not for the better. Simple changes ….. e.g. ask which month’s fuel points you want to use and simplify the transaction. We spent one half hour at the pumps today trying to use our August fuel points and even the attendant at the station could not get the pumps to do the transaction. This is ridiculous.

Judith Olson
Guest
Judith Olson

I had an incident at Fry’s through self checkout where I payed for gift cards, got the receipt & the activation slip but forgot to take the bag with the gift cards. I checked for a few days hoping an honest person would return them. Melinda at customer service was VERY helpful in looking into every avenue to try & get help. I so appreciated her care & patience. Then the store manager, Ryan did all in his power to help me, even working through his lunch time. I SO appreciate their special care &concern to go the second mile to help. This is real customer service!!! Thanks for the caring people that work at my Fry’s at Cactus & 76th Avenue.

Rebecca W
Guest
Rebecca W

My complaint: I had an issue with my last order, and they make it really difficult to get through to a real live person on their customer service phone number.

catherine r
Guest
catherine r

I have an issue i need to discuss with the customer service department. I am going to send you an official letter by mail. I would suggest, however, that you publish an official customer support email address that customers can email for correspondence.

Zoe Ketchelidis
Guest
Zoe Ketchelidis

I live closer to the Lake pleasant location but frequent Frys #74 for the electric charging station. There are times both electric parking spaces are occupied by non-electric cars. On an unrelated incident, I waited for a non-electric car to move. The driver was unaware of the EV sign. This evening I was charging my car at Fry’s #74 and when a non-electric car parked in the open spot. The two ladies that got out of the car did not care that they parked in that spot and became verbally abusive towards me. A gentleman not related to either one of the women heard the conversation complaining about my electric battery. He used to work for Johnson Controls and said I was ruining the environment with batteries. I phoned the store and spoke with Robert about the incident. There is disregard not only for the two parking spots for electric cars but also the spots designated for the online orders. Blink owns the charging stations and I imagine there’s some type of a business agreement between Fry’s and Blink. My purpose in writing this to you is to bring awareness to an opportunity regarding expanding services inside and outside of the store. This Fry’s has the services many people need. We should all be able to shop and park without prejudice from other customers. Photos are available.

Doreen Thomas
Guest
Doreen Thomas

I went into my local Fry’s today, the same store I’ve been a loyal customer of for more than 4 years now. I went to the deli to get a chicken breast and had a small request to have them put it back in the fryer for about 3-4 minutes as my sister loves crispy chicken from the deli. Well, the lady that took my order, went through the chicken breasts, selected one, proceeded to put it into the basket, sling it over her shoulder and I overheard her say to the person in the deli (behind the deli wall) “Oh my God, this lady wants her chicken BACK in the fryer for a few more minutes”..now, I realize that people have off days or what have you, but SHE needs to realize that her voice carries and should NOT speak like that when a customer can hear her. Not sure what the lady’s name is, she is short, salt and pepper gray hair, glasses…working at approximately 1:25 pm on 11/12/19. Fry’s has deteriorated so much in the short time since Jon Flora died, so sad, and I think I’ll be now shopping at Albertsons from now on, no reason I should have to put up with snarky employees….remember, without us customers, SHE WOULDN’T HAVE A JOB!!