Geico Headquarters

Geico Corporation Headquarters Contacts.

Corporate office address, contact information and phone numbers for the Geico Corporation Headquarters.

Write a review or read complaints from other customers.

Geico Corporation Headquarters Phone Number and Contacts.

Company Website
http://www.geico.com/
Corporate Address
5260 Western Avenue
Chevy Chase, MD
20815
Phone Number
(301) 986-3000
Twitter IDs
@GEICO

What is Geico’s Corporate Office Phone Number?

Geico’s Headquarters phone number is: 1–301-986-3000.

 

What is Geico’s Customer Service Phone Number?

Geico’s Customer Support phone number is: 1-800-841-3000.

Alternative Geico customer care phone numbers are: 1-800-861-8380 and 1-800-841-2964.

Whats is Geico’s Headquarters Address?

Geico Corporate Headquarters:

  • 5260 Western Avenue,
  • Chevy Chase, Md. 20815
  • USA

Geico Mailing address:

  • Geico Corporation
  • One GEICO Plaza,
  • Washington, D.C. 20076
  • USA

How do I Contact Geico Customer Support?

Call the listed numbers above or contact Geico via:

Use the Geico Email Form to ask a question.

Contact Geico on Live Chat: Geico Live Chat.

Geico’ Contact Us page can be found Here.

Contact Geico on Social Media:

Geico on Twitter: @GEICO_Service

Geico on Facebook: www.facebook.com/Geico

Geico Headquarters Executive Team.

The executive team of GEICO Corporation consists of:

  • Olza M. Nicely, President and Chief Executive Officer-Insurance Operations
  • Louis A. Simpson, President and Chief Executive Officer-Capital Operations
  • Charles R. Davies, Senior Vice President and General Counsel
  • Thomas A. Wells, Senior Vice President and Chief Financial Officer.

 

The directors of GEICO Corporation are:

  • Warren E. Buffett
  • Marc D. Hamburg
  • Forrest N. Krutter.
  • Charles R. Davies
  • John J. Geer
  • Donald R. Lyons
  • Robert M. Miller
  • Olza M. Nicely
  • William E. Roberts
  • David L. Schindler
  • Thomas M. Wells

 

Government Employees Insurance Company Executive Team.
The executive team of Government Employees Insurance Company are:

  • Olza M. Nicely, President and Chief Executive Officer
  • Charles R. Davies, Senior Vice President and General Counsel
  • Thomas A. Wells, Senior Vice President and Chief Financial Officer
  • William E. Roberts, Vice President.

 

DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.

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Clyde bratcherLinda Suzanne Paige OefingerMichael B StoneNorma AlexanderDanyell Irby Williams Recent comment authors
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Alex Amenkowicz
Guest
Alex Amenkowicz

Let me say at the onset, as a retired businessman, your telecom Auto & Homeowner Quoting system is dubious at best. Right from the get-go I requested a two auto quote giving all the information that your agent seemed to already have? I thanked him, indicating I would get back to him after I did an apple-to-apples comparison with my current policy. Your premium for our two auto was lower than the carrier I’ve been with for 23 years. After a few days I called back only to get a different agent in a different part of the country. OK!… Read more »

George Jones
Guest
George Jones

After over 20 years with GEICO I had my first auto claim. The accident occured in Brooklyn, NY, on Memorial Day, 28 May, at or about 12:30 PM. My wife and I had come to NYC from Salisbury, NC, to assist our niece to move.

Once the initial report to GEICO was made [@1 PM] everything began to go wrong. And here we are almost a full month later waiting for some sort of resolution regarding our car,

Marilyn Herrington
Guest
Marilyn Herrington

Geico is apparently not a top- notch insurance agency. The Scum of auto insurance.

Henrietta Murphy-Jones
Guest
Henrietta Murphy-Jones

Well join the club. They are not reputable any longer. They talk a good game. But even supporting you in an accident where you are not at fault has diminished. They don’t care. Just about Increasing your premiums

Marilyn Herrington
Guest
Marilyn Herrington

Call me Henrietta 912-677-6066

Marilyn Herrington
Guest
Marilyn Herrington

So so true!

KEN DeGRAAf
Guest
KEN DeGRAAf

MY CAR WAS CONSIDERED TOTALLED IN A ACCIDENT. THE DRIVERS DOOR AND QUARTER PANEL WAS HIT. I DROVE IT HOME FROM THE ACCIDENT & TO THE BODY SHOP. TOLD ADJUSTER I WANTED TO FIX THE CAR, ADDING MY OWN MONEY, WAS TOLD TO PRODUCE A TITLE AND THEY WOULD CHANGE IT TO A SALVAGE/REBUILT TITLE. SUPRISE MUCH LATER I WAS NOTIFIED BY PHONE, ID BEEN ISSUED A CERTIFICATE OF DESTRUCTION. FEEL I WAS MISLEAD AT EVERY STEP, GEICOS PEOPLE INEPT AT BEST OUT RIGHT LYING AT WORST. CANT BELIEVE A INSURANCE COMPANY CAN TELL ME I CANT FIX MY OWN… Read more »

Henrietta Murphy-Jones
Guest
Henrietta Murphy-Jones

I am sure after my comments on the complaints I have commented on my insurance will be audited and they will find something to stick the screws to me as well

chrisa hawk
Guest
chrisa hawk

Rear ended by an uninsured motorist on 8/9/18. After providing Geico with the police report, finally on 8/16 a Geico rep named Megan explained my deductible would be $100 instead of $500. I told her ok, set up to get my car fixed. Went to Abra Collision on 8/22….Isabel took note of the damages and wrote down the deductible would be $0…go to pick up my car on 8/25….was told by Abra the deductible was $500….on top of that MY CAR WAS NOT COMPLETELY REPAIRED AND A NASTY MAN AT ABRA SAID TO ME (while I was on the phone… Read more »

Henrietta Murphy-Jones
Guest
Henrietta Murphy-Jones

I am not shocked at all . It appears the pride Geico has and the honesty is gone forever. When you bring in a bunch of young people who don’t have pride in their work or helping people this is what you get. It is absolutely awful. Maybe the President and Vice President will take a closer look where their company is headed and take the time to look at these complsints

Marilyn Herrington
Guest
Marilyn Herrington

Im sure the president or CEO doesnt care either!

iMartha Kachur
Guest
iMartha Kachur

I’ve been a GEICO customer for 23 years and have never submitted a claim until this year when a obstacle in front of my garage caused me to hit the side of my garage. Damage was to my new car; no damage to property. The total repair bill was under $1300; my deductible was $500. I called GEICO to discuss what the impact of my submitting a claim on my premium. I am on a fixed income and monthly outlay is very important to me. I asked “Will me premium go up if I submit a claim?” I was emphatically… Read more »

Marilyn Herrington
Guest
Marilyn Herrington

Geico Sucks!!! Tell Everyone!!!

Anonymous
Guest
Anonymous

Your current TV ad is disturbing & in poor taste. This unfit man stretched out on a lawn chair giving demands & ordering others. Stick w/your little friendly gecko.

Robert M.
Guest
Robert M.

That stupid, male-bashing advertisement on television where an older woman is arm-wrestling a guy while also shooting baskets is just another piece of BS from yet another corporation populated by, apparently, a bunch of male-bashing fools. All theclueless Feminazis at Geico please stand up. Not funny and just one more reason why my family will NEVER buy ANY Geico insurance. You people think this garbage is funny. It is not and makes you look like complete idiots.

Marilyn Herrington
Guest
Marilyn Herrington

Dealing with a claim with them is even Worse! Trust Me!

Kelly Reid
Guest
Kelly Reid

I was given a commercial policy and non disclosure of penalties while my requests where transparent. Information was withheld costing me fees and would have cost me future earnings. I will like cancellation fees waived from my commercial policy of 10% of remaining costs due to information not shared. This information would have been determining factors for purchase of this policy. I have been a customer for 27 years. I feel cheated and my issue unresolved. I am not satisfied with the result.

Tamela Page
Guest
Tamela Page

This complaint will also be forwarded to the BBB. I called Geico back on 09/07/2018 to remove a car that I no longer had in my possession. I asked that my 2012 Mercedes Benz is left on the policy with the same full coverage, I spoke with Brenda and she assured me the BMW was taken off and the Benz was left on with full coverage, lets keep in mind I am financing the MB and it is mandatory to have full coverage. Today i decided to jump on the website to review my payments and I discover the BMW… Read more »

penny brown
Guest
penny brown

if being in a wreck over the Thanksgiving holiday wasnt enough stress now im going thru even more stress after being told my vehichle was totalled. I drove and hour and half away to the tow place to clean out my vehichle. i contacted the adjuster every time but one. because we were told we had 72 hours to return the rental vehichle, my husband had to take a whole day off of work to find another one in order to meet geicos guidelines. Not one time have they considered our family circumstance . My spouse and i work to… Read more »

Frances Bethel
Guest
Frances Bethel

I drive a 2017 Hyundai Elantra, 6-speed manual transmission. My vehicle only had 24000 miles on it and underwent routine maintenance and routine 125-point inspection that was complimentary of the Hyundai Service Department – never had an issue with my vehicle. It was stolen and recovered within a time frame of 2 days and the transmission and clutch was blown out. I was unable to get a hold of my adjuster for 7 hours after being promised he would call me that day and after calling him about four to five times. I finally reached a supervisor, Alys Lanston, who… Read more »

Marilyn Herrington
Guest
Marilyn Herrington

Typical Dirty Tactics Geico!!!

Henrietta Murphy-Jones
Guest
Henrietta Murphy-Jones

Another case of what happened doesn’t really matter. It is sbout getting whatever money they can out of you.

Henrietta Murphy-Jones
Guest
Henrietta Murphy-Jones

Always get everything in writing. Insist on emails when they say anything and make promises.

Dennis J. Hunt
Guest
Dennis J. Hunt

Hi folks,
Emailed the design department for permission to use “Martin” in a made-up Geico commercial for a hand out on getting high school kids to sign -up for our alumni association mentoring program. It is cute and creative. I can attach a copy to the response to this email.

vick
Guest
vick

it’s great company

Ann Glowienke
Guest
Ann Glowienke

I am so incredibly offended by the new commercial with the family eating at the table shaking. As a caregiver to a husband who has had Parkinson’s Disease for 15 years. This is so insensitive. This is what life looks like for real in the life of a parkinsons patient. I cannot believe that this is acceptable. I have reached out to many people in our Parkinson’s “family” and they are equally offended. Shame on you Geico. If I was EVER considering becoming a customer, this solidifies that will never happen.

Marius
Guest
Marius

My daughter, a 19 year old second year college student was a victim in a wreck caused by somebody clearly at fault, that did not stop at stop sign. My daughters car was totaled. It has been 2 months and numerous phone calls and Geico still has not paid out. My daughter did get to speak to a representative and they apologized saying she was working with a new employee, and that is ok? For the last 2 months my daughter had to find rides or walk to and from work, classes and library in this bitter cold Colorado at… Read more »

Marilyn Herrington
Guest
Marilyn Herrington

Geico will find a way to avoid that lawsuit and liability as well!

Lori Holloway
Guest
Lori Holloway

I just called to update my new address. Apparently with our new zip code our policy will have a increase of .10. That’s right ten cents, a dime. Now I understand the difference in traffic areas and such, however to increase by ten cents is just ridiculous and a insult to your customers. We have been your customers for a few years now without any claims and good driving records. The cost of our policy has gone up each policy period. I understand increases! However what I find so incredibly ridiculous is the money your company will spend to increase… Read more »

Marilyn Herrington
Guest
Marilyn Herrington

Greedy Dirty Lying Heartless Geico!!!

Gene Schulz
Guest
Gene Schulz

Had to pay $245.00 out of my pocket to get my car out of body shop because GEICO would not pay the going labor rate for repair and I am also a policy holder. Now shopping elsewhere.

Sher
Guest
Sher

My car just had accident due the other driver change lane. My front bumper is severely damaged and the 2 passenger side door has scratches and a big dent on top of the right rear tire. The adjuster said the scratches is too light on the 2nd door. He did not issue a payment for the dent. I am very upset and pay GEICO $5000 A YEAR They did not want to pay $350 repair for the dent! All because the adjuster did not think this is one accident. Need to know where I can complaint for this issue? This… Read more »

Marilyn Herrington
Guest
Marilyn Herrington

Geico should be shut down!!!

Lee Johnson
Guest
Lee Johnson

I am deeply upset and disappointed in your service based on my conversations wit two of your reps. today. I have an auto policy with you and have been blessed to bring my policy almost up to date after hurricane Michael and today I was treated like diet. I am going to pay this last premium and look for another insurance company. If u desire further explanations you may reach me at 850 294 1598

Jay Rancel
Guest
Jay Rancel

Yes how you doing I’m in the middle of a crisis with my driver’s license a driver of your under your policy name pulled out in front of my motorcycle on the way home from the hospital he deliberately cut through the parking lot and slam his brakes in the past of my motorcycle and now your company is trying to charge me the $6,000 for his door that tried to kill me I want to get down to the solution because i have no driver’s license I’ve been homeless for three years and everybody keeps telling me that this… Read more »

tosha L jordan
Guest
tosha L jordan

Customer service is horrible lack of communication no communication regarding my recent claim. Then I get a letter dated 3/29 the claim was closed due to didn’t receive information requested. Which I never received any letter requesting information. This company has poor follow up that accident was March 3. I’m the one that had to keep reaching out to Mia smith for updates and the. She has the audacity to send me a letter ridiculous I’ll never choose geico again for insurance I should’ve learned. Very disappointed with the service I pay monthly premiums automatically deducted from my account. No… Read more »

Kristina Bacskai
Guest
Kristina Bacskai

I leave to europe and I will storage my car for about 3 month last year they gave me no payment couse my car is NOT on the road this year they do not want to do it.Why? please call me at 941 726 4002 Thank you Kristina

Lisa
Guest
Lisa

LAWSUIT LAWSUITS

Sandra
Guest
Sandra

I contacted GEICO for a quote for my grandson who lives with his paternal grandmother. I was given a hypothetical situation involving his living with me and being added to my policy and me purchasing him a car in my name and adding an additional driver. That is all that was discussed. Late that day, I received an email reminding me that “your current premium is $1,923.20 but would be reduced to $1,393.50 if I added a fictitious “2005 Honda Civic DX” that the agent made up for the purpose of providing the quote! My current policy is $1452, and… Read more »

Lydia Jordan
Guest
Lydia Jordan

If you have a Camper insured with Geico you better get away from them fast! We just made a claim from wind and rain damage and it was denied. The claims office stated that they DO NOT cover wind, rain, hail, hurricans, nor tornado damages. Living in Louisiana and in the middle of all these conditions, they lied about the coverage. So what was I paying for over the past 12 yrs???? And being a former Insurance adjuster, I’m can’t believe the adjuster that was sent didn’t take pics of the top of the camper or pics of the outside… Read more »

Henrietta Murphy-Jones
Guest
Henrietta Murphy-Jones

Awful service with Geico after being with them about 16 -20 years. I had damage to car back in March 2018 and Service King was were I was sent. They took back bumper off and bit a new one on without putting my “Toyota” sticker back on also. This year when went to another collision place for damages they found the new sticker in trunk and had been back there so long and exposed to the heat it was defrayed and brown. I didn’t know it was in the trunk. They explained it was to go on back of bumper.… Read more »

Karen
Guest
Karen

I filed a complaint with the Pennsylvania Insurance Department, however, I would also like to complain on the corporate website as well. I am a current Geico policy holder and when my daughter needed to get an individual insurance policy, I initially went to my current insurance company. I had to pay funds up front to get the policy started. Within 2 days, the policy was cancelled because found a better price and more coverage. I am due a full refund of the deposit and it was confirmed also by Geico, however,Geico is playing games about refunding the monies owed… Read more »

Mad customer of 8 plus years
Guest
Mad customer of 8 plus years

This lady crashed into my husband. Clearly seen on our video. Clearly stated on information exchange that this lady was not the driver someone else was. Clearly states on police report she was not the driver this man was And we still cannot get our car fix and it’s been a week. We been doing all of Geico’s work for them pics,police report etc all because we want our car fix. Been more than patient. what else is there to investigate. If the police report clearly states she hit us and the cop he seen the video and agreed and… Read more »

Marilyn Herrington
Guest
Marilyn Herrington

Geico has zero compassion for the victims of their clients. Refuse to provide rental cars, take their time and actually stall to keep from paying a claim in a timely manner. On top of that, they are totally rude and if you complain to their corporate office, nothing is done and no one returns your call.!!!

Gladys Marucha
Guest
Gladys Marucha

Good afternoon, Tiquanna Patton Could you please give me a call – I am getting really frustrated in not having my claim resolved I provided GEICO with a copy of the police report – Do I need to speak to a manager – they can send the check in the amount of $250.00 directly to the company that is offering to clean up my yard. My front yard is destroyed with glass, etc. from the vehicle – this has been going on since August! Thanks for checking into the delay and making this happen. Tiquanna returned by call – cannot… Read more »

Yash Bhayani
Guest

Hello Geico Team, I am writing this email with regard to the old claim – 0619001810101023 from last September 25, 2018. I would like to reopen the investigation for 2 main reasons. Firstly, the claim agent – Ms. Nicole Young who was assigned to my case, she managed to close the case within 48 hrs which I purely think she was in some sort of rush to get it close. Secondly, anyone can give a statement, the question is what do the facts say. I would like to present some facts based on that I would like you to make… Read more »

Yash Bhayani
Guest

Hello Geico Team, I am writing this email concerning the old claim – 0619001810101023 from last September 25, 2018. I would like to reopen the investigation for 2 main reasons. Firstly, the claim agent – Ms. Nicole Young who was assigned to my case, she managed to close the case within 48 hrs which I purely think she was in some sort of rush to get it close. Secondly, anyone can give a statement, the question is what do the facts say. I would like to present some facts based on that I would like you to make a fair… Read more »

Yash Bhayani
Guest
Yash Bhayani

Hello Geico Team, I am writing this email with regard to the old claim – 0619001810101023 from last September 25, 2018. I would like to reopen the investigation for 2 main reasons. Firstly, the claim agent – Ms. Nicole Young who was assigned to my case, she managed to close the case within a week or two which I purely think she was in some sort of rush to get it close. Secondly, anyone can give a statement, the question is what do the facts say. I would like to present some facts based on that I would like you… Read more »

genevieve rios
Guest
genevieve rios

How to contact the corporate office out of office hours? I have an issue that needs to be dealt with and It cannot wait until Monday.

jacob s
Guest
jacob s

This used to be a good company, until you have a problem. Then you find out that it is really hard to get through to a customer service representative, especially out of normal office hours, which is the only time I am available.

Chris Gann
Guest
Chris Gann

I am upset with your claims paying conduct. I am writing a letter to send to the entire Board of Directors. I feel that Geico advertisements are misleading and the Texas Dept. of Insurance needs to be informed of your actions and discrimination.

Pam
Guest
Pam

Geico has the WORST service ever! Filed 3 claims since March, have yet to get my vehicle repaired even though I’ve jumped through all the hoops they’ve required. I had to make arrangements to take my car to Geico’s claims adjusters and then to one of their repair centers if I wanted the work guaranteed. Afterwards I had to hurry up and wait for them to schedule the work when it was convenient for them and find a rental car within the parameters of my coverage limits cuz I couldn’t get one from Enterprise. First of all I backed into… Read more »

Elizabeth Mendoza
Guest
Elizabeth Mendoza

I paid my auto insurance today at 11:42 am with my visa credit card I have made three separate requests for a confirmation of payment for s944.60 and have received a email informing changes were made to the account regarding credit card. I called again to get confirmation of payment and received information on policy binder. On my last call In the evening I spoke with a supervisor Michael again requesting confirmation of payment via email and an hour later have not received any confirmation stating that GEICO received my $944.60 payment. I don’t understand why Thank you in anticipation… Read more »

Kimberly Kuhn
Guest
Kimberly Kuhn

I am seeking an email for a person of charge at the corporate office. I have been a member for about 10 years and within 2 states. I am still waiting for someone to assist me from the middle of October. Who can I contact please?

Jeffrey Davis
Guest
Jeffrey Davis

I would like to place a formal complaint against two of your employees. Andrew Evans of the Casa Grande, Az office auto damage adjuster and Walter Knops Payment recovery examiner. These two individuals are the sole purpose of why I will be canceling my insurance policy with you of 10+ years at $260 monthly payment without incident or late payment.my driving record is impeccable along with my wife’s and my children. It started with Andrew Evans on May 16th I was in an auto accident that was not my fault the opposing party was cited and found it full responsibility.… Read more »

Angela Gilder
Guest
Angela Gilder

I am owed $360 by Geico. In August 2019 I started a new policy. The next day I changed my mind and expected to receive my money back. After several attempts I have yet to receive a check that was supposedly was mailed to me.
I called many times since August and no check.

Daniel Schles
Guest
Daniel Schles

I had written a long heartfelt response regarding our 49 year relationship with Geico. I will not repeat it all.We were forced to cancel ,due to the fact of being treated with corporate selfishness and misunderstanding; We are a retired couple,living on a fixed income.Geico had increased our rates extremely higher,than we could afford.We had to consider and consequently move to a reputable insurance company ,that met our budget.We would appreciate it if Geico would stop begging us to return to an uncaring corporation with unsolicited mailings.Regretfully D & T

Dennetta Furbert
Guest
Dennetta Furbert

I am a air force drsable veteran. Also a senior with many health issues.I am on social security. My problem is that i have a daughter with severs mental issues. I jus found ou she will have her insurance canceled by feb 21 . we need her car covered to transport me to my numerous doctors. I know this is pitiful. Imbarressing. I desperately need your help please. My number(443 -583- 6834. God bless please help us

Danyell Irby Williams
Guest
Danyell Irby Williams

The Pinnochio is actually GEICO! Short story: GEICO agent told me last week,that after getting my estimate( car wash driver slammed into the back of my SUV, while it was stopped), I could take my vehicle to the collision shop of my choice. I triple checked and confirmed this with the agent. I even asked, ‘what if the estimate comes in for less than what the collision shop charges to fix it properly.’ ( Of course, under MD law, Insurance companies can’t force you to use a chop shop of their preference) Agent, Kayla( I will keep her ID# off… Read more »

Norma Alexander
Guest
Norma Alexander

My name is Norma Alexander and I am officially registering a formal complaint on supervisor Berndect and Manager Nathan. After purchasing a different car, USED vehicle, it has been extremely difficult to pay my insurance premium. The last eight months have challenging trying to make monthly payments. One the managers in July listened and heard my cry. I was informed a different much cheaper amount when I registered my vehicle. When I realized my premium quote was inaccurate, manager Amythyst assisted . I was also informed to give her call back around December 26. I did just that multiple times… Read more »

Michael B Stone
Guest
Michael B Stone

My name is Michael B. Stone. I have an existing claim number-0300-1139-60101-xxxx policy number 4607-85-xxxx. Geico adjuster: Michael Ortego gave the approval to have my car repaired at Kho’s body shop (510) 860-2671. Now geico has refused to pay for the repair. I am a 100% Army Service Connected veteran. I am without a car and I cannot make my disability appointments. U.S. Senator Dodd and the Insurance Commissioner is now involved and Geico still refuses to pay the claim!! Is this the way geico treats their customers. I chose geico over USAA Insurance and nlw this is how I’m… Read more »

Linda Suzanne Paige Oefinger
Guest
Linda Suzanne Paige Oefinger

I wrote this to the State of Florida as my official response in my complaint against Geico. Dear Mr. Van Gelder, Thank you for your response to me in my time of need. There is an issue I would like to shine further evidence on concerning the automobile accident I was a victim of on 1-11-2020. I have received numerous phone calls from people claiming to be Geico representatives in which messages were left telling me my windshield damage would be covered then all of a sudden the windshield would not be covered. Same is true on the damage to… Read more »

Clyde bratcher
Guest
Clyde bratcher

Hello, i received a letter that your accounting office wrote.
The letter stated that i was to receive interest on a check but now no what is going on.