Outback Steakhouse Headquarters

Outback Steakhouse Headquarters
3.9 (77.14%) 7 votes

Outback Steakhouse Headquarters Contacts.

Corporate office address, contact information and phone numbers for the Outback Steakhouse Headquarters.

Write a review or read complaints from other customers.

Outback Steakhouse Headquarters Phone Number and Contacts.

Company Website
www.outback.com
Related
OSI Restaurant Partners, LLC
Corporate Address
2202 N West Shore Blvd
Tampa, FL
33607
Corporate Office Phone Number
(813) 282-1225
Twitter IDs
@Outback

Outback Steakhouse is owned by Bloomin’ Brands.  Bloomin’ Brands owns the following brands; Outback Steakhouse, Carrabba’s Italian Grill, Bonefish Grill, Fleming’s Prime Steakhouse & Wine Bar.

What is Outback Steakhouse’s Corporate Office Phone Number?

Outback Steakhouse’s Headquarters phone number is: 1-813-282-1225.

 

What is Outback Steakhouse’s Customer Service Phone Number?

Outback Steakhouse’s Customer Support phone number is: 1-813-282-1225.

Call 1-877-859-4734 for gift card enquiries.

 

How do I Contact Outback Steakhouse Customer Support?

Call the numbers above or via:

Outback Steakhouse Email Address: Use the Email Form to ask a question.

Outback Steakhouse President Michael Kappitt’s email address is Michaelkappitt@bloominbrands.com. Do not contact excutives with complaints.

Outback Steakhouse’ Contact Us page can be found here.

 

Contact Outback Steakhouse on Social Media:

Outback Steakhouse on Twitter: @Outback

Outback Steakhouse on Facebook: www.facebook.com/outback

 

Outback Steakhouse Executives:

CEO: Elizabeth Smith
CFO: David Deno
COO: Roger Chacko

DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.

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Rubi Cibrian
Rubi Cibrian

I visited the Outback Steakhouse on Blossom Hill in San Jose on a Friday night and were set down. After 15/20 of sitting down and nobody acknowledging me, not even to take our drink orders or to say “hi, your server will be with you shortly”, I decided to leave. I spoke with the manager, (which didn’t even look like a manager, he looked like somebody that worked in the kitchen) and he didn’t even apologize, he just blamed it on being short staffed. I am sorry, but it’s a Friday night, how are you not well staff? Also, for nobody to acknowle me after 15/20 minutes, it’s unacceptable. I would understand if you come and tell me you will take longer than usual, but for servers to pass by us and not say anything, that is very SAD. I will definitely not be dinning here anymore and will be sure to spread the word to my friends and family.

Candi Goehring
Candi Goehring

I would like to make two suggestions for your rest. Number 1 there needs to be alternative salt and pepper shakers for handicap people that can’t use the regular ones number two if you could add streak and shrimp as a combination plate like you have your steak and lobster that would be really nice instead of having to order them separately. Thank you

Leeannetta Smith
Leeannetta Smith

I was in Paducah Kentucky on Wednesday May 9 2018 , so me and my family decided to eat at the outback steak house, We ,went in we where seated right away , however they waitress ignore us for at least 10 minutes . Nevertheless , the place was not dealing with an over whelming crowd ,we wasn’t even offer water, the restaurant smell very sour, so we went across the street to apple bees and the service was like night and day. I will never patronize your restaurant again, it seem like your company need some cultural training in the south. I’m from Chicago I will never run into this kind of encounter in Illinois . Now that I see you guys are owner of the Flemming steak house in Chicago , I won’t be dining there anymore along with your other restaurants.

ILENE ROBERTS
ILENE ROBERTS

Its not just in the south.Here in NJ it all sucks as well.i just posted my complaint..and the same thing happens over and over.20 year olds do not know about customer service!

Sandra
Sandra

I was in Hot Springs,Ar on 5/10/2018 and myself & two friends went into your restaurant @180 Pakis St .Our server was Walter D. We ordered & one of my friends decided to go to the ladies room. She walked into it & first thing you see is handicap stall facing door. Someone obivously had a bad upset stomach & it was all over toilet & floor in stall. They had to be aware of it because someone put a cone in front of stall door which was wide open. We asked our server for a Mgr & he promptly had it taken care of.
Another of my friend ordered a steak . The server brought his salad ,but no dressing for it. We finally got his attention & his reply when he brought it was “sorry, I guess if you want something done you have to do it yourself”. Well who else should have brought the dressing except him??
Then when the meal came another friend went to mix up her baked potato & it had a big black spot right in the center.There is no way the person that cut it open & put butter in it could avoid seeing it,yet it was served anyway. Not good!
I had no complaint with my food yet the worst complaint is from me. As we started to leave & I slid across the booth to get out something caught my pants & ruined them as it pulled BIG strings out about 6 inches long. They were perfectly good pants yet since they are polyester it ruined them. I am so glad it didn’t get my leg! I asked for the mgr & he came & I said sorry to be complaining again from us but……… proceeded to show him & tell him what happened. He so oh sorry & got down to feel what was on booth to do damage. I showed him about where it happened on booth & he said oh I feel it, It is a big splinter . I said well it ruined a perfectly good pair of pants, His reply was I’m sorry about that & that was it. Stunned I walked to my car where my friends were waiting & left.
Now what do you think I am going to tell anyone good about this restaurant??? Nothing!!! The mgr Steven SHOULD have offered compensation for my ruined pants . I didn’t expect a lot & they were only about a $30. pair of slacks, but he should have paid for them or @ the very least offered me a gift card since we had already paid over $70. for our meal. This is really bad customer service & you can bet I WILL NOT recommend this restaurant to anyone. The name over the door was Steven Bennett . Do not know if he was the same one we spoke with or not. I have proof in photos if you would like to see them of receipt & my ruined slacks.

Nancy and Jesse Lutotn
Nancy and Jesse Lutotn

I watched the local TV ads on our local stations for steak and unlimited steak. We invited our son and his girlfriend to join us for dinner. When we got to our local Outback Restaurant we were informed that was not for their district. On the TV ad it did not say it was unavailable in our location. I was upset but we orders steaks and left. When I got home the ad came on again. Its the first time I have been DISAPPOINTED at an outback restaurant. Shame on you.

Joann ziegler
Joann ziegler

Please call me ASAP. I have notified police, Facebook live, local orgazations, news,lawyer,health department. Me Too movement and coordinating with ALCU and sorors.

Jim
Jim

Ordered from the outback in Brandon Fl today. Ordered the wings they were e extremely old and hard. We made this order several months ago with the same results. At that time we just threw them away and did not report the incident. Today we reported it. We know the manager was just trying to do her job, however, this conversation took 10+ minutes. We advised that we were returning the food because we felt strongly that as a manager it’s important for her to see the quality of the food given to her customer. She advised that the wings were probably over cooked and they would never send out old food. Being a cook we know the difference between old wings and over cooked. She offered to prepare something else on the menu we agreed. We will pay the difference our family is simply as always looking for a good meal, not a discount or a free meal. Unfortunately we have not had the awesome experience with this outback that we had for years. As a result we have avoided it for quite sometime. Our willingness to continue to try takeout is not successful.

Last trip
Last trip

Corporate office, visit Outback in Fultondale, AL. I dare you.
When Outback¡ files for bankruptcy or closes its doors for good, don’t play dumb.
What used to be pretty good is nothing short of a total letdown. It was a good idea while it lasted.

James burger
James burger

We went to the grand chute location for my wifes 50th suprise birthday. Orders were messed up and so was the bill spent alot of money there and not even a cupcake with a candle in it . Not even a happy birthday. Dissapointed. Jim

Lanesia
Lanesia

I went to eat with my family in Okc at the Outback on Nw Expressway and it was an awful experience. The steaks weren’t made right and when they were brought back with new steaks they tasted like they were loaded with pepper to possibly disguise how old tasting the steaks were. The waitress was nice but she brought my husband his “refill” drink with no ice in it….she gave him a hot Dr pepper….gross!!! I didnt mind paying for the appetizer and our kids food but I felt ripped off with our steaks. We didn’t even eat our food. And the Caesar salad I had was old and discolored. It was so gross!!!

Laura Hemphill Broshears
Laura Hemphill Broshears

Outback steakhouse has been accepting payments made by Jennifer Lee hemphill aka Cortez aka Rocha for the last 20 yrs. She is using stolen credit card of big country construction, Hemphill engineering group, Gary B Hemphill and Patricia Hemphill. They moved to Hong Kong 20 yrs ago and used to dine there frequently. However, this is upsetting Bec she uses her own ID w their cards. Please press charges for all payments made. Ty

Nancy and Jesse Lutton
Nancy and Jesse Lutton

Our complaint was in Richmond VA where they did not have steak and unlimited SHRIMP as advertised on our local TV stations.

Barbara
Barbara

A group of approximately 18 people dined at the Outback restaurant in Monroeville Pa yesterday. We were divided into 2 groups( which was ok) the other table was eating an we had not been asked for our order yet. Our waitress was curt and unpleasant. Four of us ordered the steak and lobster special at $15.99. Yes we had 2 coupons for $5 off on 2 meals, I asked for my salad dressing on the side— got it on top. The lobster was ok, not great, the steak was cooked the way I ordered it—BUT—it was tough. Not only mine was tough but 3 others were as well. One more was tough also an it was a 9 oz felay. Yes they compensated the meal. But the event was ruined by the waitress an the quality of the meal. VERY. DISAPPOINTING. Don’t know what you can do, I can say I for one didn’t leave a tip for the grumpy lack of service or the quality of the food.

Ray Rettig
Ray Rettig

I went to your Toledo location store 3620. 5200 Monroe St Toledo Ohio I won’t go back they tell you to sign up for there for there program and you do what they tell you and on your forth visit you get 50%off your bill well that don’t happen they bate and switch becouse all you get off is 5 dollar my bill I’ll never go back to out back again I thought bite and switch was against the law shame on you out back I’m writing a letter BBB and you local chamber of commerce

ILENE ROBERTS
ILENE ROBERTS

Cherry hill NJ location.Placed an online call ahead..not busy at all, it was 730 pm..was seated at a dirty table first, then instead of cleaning it, was taken to a corner table..sat there for 10 minutes and watched at least 3 servers walk past..NO ONE CAME TO OUR TABLE…we left and went to LONGHORN…
This is not the first time I’ve experienced this here, but it will be my last…i did not see anyone in management on the floor either…there were numerous tables needing cleaning,while 2 young men that were clearing a table had quite a lengthy talk..they didnt seem in any hurry to get things done at all.
Outback is now off my list of where to eat!

Richard Ball
Richard Ball

Horrible service in hamilton New Jersey won’t be returning steak had to much fat for 30.00 service was slow with bar being empty!

Robert
Robert

3105 Capital Blvd, Raleigh, NC location: We were in Raleigh for a few days & wanted a good quality steak meal. We did carry out & ordered two serloin steaks with side salads, potato soup, separate side salad, & baked potato for my vegetarian child. I went in person to place the order just to be sure we weren’t short changed with the salad quantity. I went around 6:30pm & was surprised to only see about 20 cars in the parking lot. This location was only a third full during a peak dinner time when they should have people waiting. A lot of the employees were just standing around or walking aimlessly in the restaurant with nothing to do. When I got back to our room, I noticed that a salad I paid for was left out. I called them & they said I would have to come back to the restaurant & they would have it ready for me. They also put bacon in all of the baked potato containers & I ordered one with just cream cheese, chives, & butter. When I returned to the room with my own steak getting cold, my child’s baked potato had beef juice in it & that doesn’t agree with a vegetarian. It was my fault that I didn’t tell them my child was a veterinarian. Since I already made two trips to the restaurant, I demanded that they deliver another baked potato. Our hotel was 0.8 miles from the restaurant. After almost 30 minutes waiting, I hopped in the car to make yet another drive to the restaurant. While I was on my way, the baked potato showed up at our hotel. I went to Burger King the next day for carry out lunch & got much better service & our order was perfect. So sad that a fast food place overshines a place like Outback. Now I can understand why this location had very few customers. Do NOT go to the Capital Blvd location in Raleigh, NC!!!

Amanda Simms
Amanda Simms

I ordered take out yesterday. The quality of the food was awful!!. I emailed theGM with pictures comparing my food to the advertisment but heard nothing. This is the 3rd time in 10 years I’ve eaten there and it just keeps getting worse. Wish i could post the pics

SHERELL Fountain
SHERELL Fountain

Horrible cree the manager didn’t make it any better. I asked for quest. I was turned down. Wasn’t seated. No menu, had to ask for that. Waiter made a difference with another party, which I was there before them and she wasn’t helpful but took her time with the other two tables. Cree the manager came over and showed no type of emotion or didn’t even apologize. She also gave me the wrong name his name is Christopher

James Alexander
James Alexander

Hello my name is James E. Alexander Jr. I am writing this complaint based on my experience at Outback in Richmond Va. (10-14-18). I ordered a New York strip with a baked potatoe and house salad. My waitress was very friendly and outgoing, she took me and my wife order promptly, however the wait was a little much. Upon receiving our order they had not brought my salad. After reminding them of the salad, the steak and potatoe had to be returned to be rewarded. Once I started to dine on my steak, it was literally the worst New York strip I ever eaten. A New York strip if I’m correct should be a very lean steak. There was more fat on the steak than I care to really remember. The steak was terrible. The manager offered to cook another, but after such a long wait I refused. There was eventually $3.00 dollars took off the meal, which I thought was absurd. Me and my wife like to go out every so often, we had a bad experience once before at Outback, however I thought this time it would be different. I will not ever again dine at Outback Steakhouse.

Signed
Horrible New York Strip.

Betty Williams
Betty Williams

I made some reservations with the Outback in Crhistiansburg, VA on the 4th of October. The reservations where for Wednesday October 17. I made them with a manager named Bob. I called Monday, October 15 and talked with Chris Terwilliger, who is the managing partner. He redid the reservations since the other manager didn’t put them in. Later that day Chris calls me back and says he isn’t sure he can accomedate us. I explain that it is hard to try to change large reservations around at the last minute. He said he would work something out. He called me this morning Tuesday October 16 to say he would have to charge me $2500 up front for my reservations. This is no way to run a business. I had made these reservations in good faith with a manager. The reservations should have been honored for that day at least. I have used many different Outback Steakhouses all over and have never been charged a fee the day before my reservations or even when making my reservations. I tried to talk to the Regional Manager Jona Ford but she felt there was nothing wrong with how Chris didn’t want to honor the first reservations I had made and how he wanted to now charge me $2500 for the reservations.

Barbara Ragland
Barbara Ragland

My husband and I visited the Outback Steakhouse in Arcadia, California. We hadn’t been for quite a while since the service and food was not what it used to be. Last night, we were pleasantly surprised when we met our server, Aiden!!! He was amazingly professional, fun and very welcoming. He was attentive and is a definite asset to your company. Aiden made our visit, a turn around from not wanting to visit into a, “we will be back soon.” He deserves a lot of credit! Thank you,

wendy paradis
wendy paradis

We were in the Gainesville, GA outback and you have a man going into the womens bathroom because he is a transvestite. This is unexceptible and we will not be back. we follow Christian values. they need to go into the mens bathroom. I witnessed him going into the womens. This is just sick.

Kim Kirby
Kim Kirby

Oct 21 2018 Horrible Experience. Carmel Indiana took almost 2 hrs to dine. Server horrible Msgr said been a rough day she had been waiting tables too. Don’t care . Getting hard to find a decent Outback in central Indiana .

Edith king
Edith king

I was never so embarrassed as I was at your restaurant in Richmond ky. We left the restaurant after paying our bill,one of the servers came out running after us said we didn’t leave our money on one of the bills. I walked back in she had found the one that was paid by credit card,my son gave the server ,hand delivered the other bill by haND to the server and told her to keep the change,in I went back out and got my son and we all came back in the restaurant and my son told the server that he hand her the black case with the cash in it and told you to keep the change,by the way a good size tip. the server SaI’d oh yeah I remember now,What hown embarrassing, we were there to celebrate my grandsons 21 st Birthday. we love Outback, I was never so disappointed. we sure learned a life lessons on this visit. we visit outback quite a lot, we will leave money from now on.

Joan Bennett
Joan Bennett

Location: Goldsboro, NC. Let me start by saying this is not the first time we’ve had a problem at this restaurant or at Outback at one other location, so in a way it was my fault for trying them once more. We were there for my birthday and daughter had made a reservation for 2:00, when we arrived we were given a pager and told they had to clean a table, should be about 10 minutes. Another group of five people came in behind us and were also given a pager, in about 10 minutes they were seated, I waited about 2-3 minutes then approached the host and asked why we were still waiting when the people that came in behind us had been seated, he replied with some attitude that they had called ahead to which I replied that we had a reservation…. I’m afraid the real issue here was racial discrimination, as I’m white, the host was a young black male and the group seated were black. It was obvious our business was not important, the host was rude, and there were plenty of empty tables/booths. My last visit ever to any Outback.

Michelle Jarrett
Michelle Jarrett

I frequent this establishment quite often and usually getting the same meal and was pleased when the delivery service began. I’ve used the delivery service a few times and when I have the food is not as it would be if I were to dine in. When dining in and ordering a Shrimp Cesar Salad I get two skewers consisting of 8 shrimp total. When I ordered the same item for delivery I received one skewer with a total of 4 shrimp. I placed an order for delivery two days ago and again the order was not as the description nor picture in the menu. I took a picture of the item received as well as the menu item that shows the difference.

Henry brown
Henry brown

Had the worse dinner ever at your bellingham ma location on saturday good over cooked waitress unattentive or flat out didnt care she slapped the dinner on our table and the next time we seen her it was to pay our check thats an awful way to treat your customers shame on you how do you ever expect people to want to come back qhen they are treated that way we spent good hard earned money to go out to dinner could have had a better meal at some dive all i can say is wow how do you remain in businees treating you customers this way

Claudia Lenoir
Claudia Lenoir

I ordered your Queensland Chicken and Shrimp entrée expecting to get 6 shrimp, as that is what your menu pictured. I got 4 and the server said that’s all you serve. Sounds like false advertising to me. The store mgr did give me extra shrimp when I complained. But why not change your menu photo to avoid false advertising complaints being filed? Your food is delicious.

Leketa Bland
Leketa Bland

Rude hostesses at southgate mi location very curt to a 4 year old then lied to the 4 year old about not having crayons and had the manager Kayla lie about not having crayons and rude about baby carrier sling not being able to be in the bar area

Pati Patrick
Pati Patrick

Got take away last night and it took over 45 minutes; short on runners; only one. She truly tried, but got overwhelmed. The food we ordered was so bad, the filet was tough and not 6 oz. Lobster tail was good though. Mine was not cooked at all; I had pork porterhouse. Very dissatisfied with the food, and felt for the runner trying her best.

Brian
Brian

Visited the Outback in Butler NJ on 11/10/18 with my wife. We ordered dinners and drinks no problems, she ordered the Filet medium and I ordered the Prime Rib also medium. When the food was delivered, hers was well done and dry as can be, mine was missing the baked potato. The waitress finally stopped by and we told her about the filet and the potato, she took the steak back and said a new one was ordered and should be out soon. I finished my meal while it was hot without the potato. The new steak was delivered still no potato and no explanation. when my wife finished her meal they asked if I wanted my potato, I told them I would take it to go. asked for the bill and a manager. The bill came but no manager. we left without talking to a manager.
I filled out the online survey and got a call back within days, I was promised coupon and a gift card to cover some of the meal. We never got anything in the mail, another manager called back about 10 days later and promised to look into this and get something done ASAP. Last week another manager called asking if anything has been done about these issues. I told him I talked to 2 managers and was promised many things but nothing has been done, nothing received and I don’t believe this restaurant will ever send anything out. There are 3 Outback restaurants in my area and I was told this is the best of the 3. The others must really be bad.
Spent over $50 and we couldn’t eat our dinners at the same time. I’ve been told “un-truth’s by 3 different managers over the phone and received nothing from Outback.
Guess the managers don’t really care about satisfying customers.

Mallorye Moore
Mallorye Moore

Got there at 12:40 and didn’t receive my food until 2:00. Manager didn’t do anything but say “I’m sorry we weren’t expecting a big crowd on a Saturday”. I eat at outback regularly and today was the WORST experience of all time. Manager was rude and service was terrible. I waited an hour and 20 min on bloom petals, mashed potatoes, and Mac and cheese. I was charged full price for my meal and was NOT pleased.

Vivian de Visser
Vivian de Visser

Complaint. Possible food poisoning from undercooked steak. Lunch, Dec 10, Outback, Opelika, Alabama. By 3 a.m. that night, my husband was suffering from running bowels until I could get to an open drugstore at 8 a.m. for remedies. His steak was the only food that lunch that all of us did not share in. The rest of us did not get sick. His “medium” steak was setting in a puddle of blood and would have been considered a rare stage. We advised him to send it back and have it cooked to “well done” since the chef did not understand “medium”. Hubby did not do that and paid the price. I thought you might want to know about this in case you have other complaints about this establishment. In general, the quality of the cooking has gotten worse than it used to be. The vegetables on our orders look way undercooked and should have been considered the salad. I doubt if we will return–too risky. Thank you for your attention. We don’t want others to suffer in case of food poisoning.

Vivian de Visser