Rooms To Go Headquarters

Rooms To Go Headquarters
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Rooms To Go Headquarters Contacts.

Corporate office address, contact information and phone numbers for the Rooms To Go Headquarters.

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Rooms To Go Headquarters Phone Number and Contacts.

0.290795
Company Website
http://www.roomstogo.com
Corporate Address
11540 Hwy. 92 East
Seffner, FL
33584
Phone Number
(813) 623-5400
Fax Number
(813) 620-1717
Employee Count
1,850
Twitter IDs
@RoomsToGo

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Michelle Beatrice Kyzar Recent comment authors
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Michelle Beatrice Kyzar
Michelle Beatrice Kyzar

09/06/2018 I went to Room to Go in Willow brook off 1960 in Houston Texas. I purchased a bedroom set from children not to mention a living rooms set and an additional bedroom set paying CASH for everything. I was told the living room set along with the additional bedroom set need to be picked up by another moving company because their delivery schedule was full. No big deal made the arrangements. However, my children’s set should was going to be delivered by Rooms to Go. I told the sales person I would not have my keys until 4pm the day of delivery for my new apartment. They told me not a problem they would put notes in the system. I received a phone call from the delivery people late morning the day of the delivery telling me they around the corner. I said, you were not supposed to be here until 4 or after. The delivery person said no problem and hung the phone up quickly. I received another call from another representative telling me they were not going to be able to deliver my furniture and would put a 48-hour hold on my furniture at the warehouse. I asked for a manager and she transferred me to the regular customer service line and I waited for 15 minutes. I asked for a manager and was told by Ms. Contuer she was the only manager and I could not speak with someone else. I asked again for a manager she said you are not getting your furniture, I asked again to speak with someone else and she said you are not getting your furniture. After the fifth time she hung up on me. I called the store asked for a manager and was told they can not provide a specific delivery times and they would have to wait 48 hours for my sons furniture to be picked and ready for pick up. Spoke to a store manager who instantly repeated the same spill about giving specific delivery times. Not once did I hear an apology and not once did anyone attempt to correct the situation. I was told if I wanted a refund they would keep 20% . Called corporate and guess what I was transferred back to their generic customer service number. This company does not care about their customers and I will never do business with them again. Worst experience of my l8ife.