Sears Headquarters

Sears Holdings Corporation Headquarters Contacts.

Corporate office address, contact information and phone numbers for the Sears Headquarters.

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Sears is also known as Sears, Roebuck and Company. Sears was founded by Richard Warren Sears and Alvah Curtis Roebuck in 1892. The company was bought by Kmart in 2005 and a new holeding company was formed, Sears Holdings Corporation.

Sears Holdings Corporation Headquarters Phone Number and Contacts.

Company Websites
https://www.kmartcorp.com
https://www.sears.com
Related
Kmart, Sears Home Services
Corporate Address
3333 Beverly Rd.
Hoffman Estates, IL
60179
Phone Number
1-847-286-2500
Fax Number
1-847-286-8351
Twitter IDs
@Sears

 

What is Sears’s Corporate Office Phone Number?

Sears’s Headquarters phone number is: 1-847-286-2500.

 

What is Sears’s Customer Service Phone Number?

Sears’s Customer Support phone number is: 1-800-479-5899.

The phone number for Sears Credit Card Services is: 1-800-669-8488.

 

How do I Contact Sears Customer Support?

Call the numbers listed above or contact Sears via:

Sears Email Address is searscares@searshc.com (Customer Service).

Sears’ Contact Us page can be found here.

 

Contact Sears on Social Media:

Sears on Twitter: @SearsCares

Sears on Facebook: www.facebook.com/sears

Sears Headquarters Executive Team.

Sears’s management team consists of:

Edward S. Lampert, Chairman of the Board, Chief Executive Officer

Robert A. Riecker, Chief Financial Officer

Julie Ainsworth, Chief People Officer

Mitch Bowling, Chief Executive Officer, Sears Home Services

Leena Munjal, Senior Vice President, Customer Experience and Integrated Retail

Robert Naedele, Chief Commercial Officer, Shop Your Way

Dean Schwartz, President, Hardlines

Stephen Sitley, General Counsel

 

Sears Holding Corporation Board of Directors.

Edward S. Lampert, Chairman of the Board of Directors and Chief Executive Officer.

Paul G. DePodesta is Chief Strategy Officer for the Cleveland Browns football team.

Kunal S. Kamlani is President of ESL Investments, Inc.

William C. Kunkler III is Executive Vice President-Operations of CC Industries, Inc.

Ann N. Reese.  Ms. Reese is a director of Xerox Corporation and Genesee & Wyoming Inc.

Thomas J. Tisch is the Managing Partner of Four Partners, a private investment firm, since 1992.

DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.

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KATHERINE LEIGH CAPORICCIOLevon Bedrosianrebecca sJan BeownJennifer Thurm Recent comment authors
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Paul Sollman
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Paul Sollman

I purchased a new dryer 2 years ago and the handle broke. It’s a problem with this dryer as they are all breaking. I ordered a new handle for an unbelievable $45 on May 22. Today I got an email cancelling my order. What the hell!! Called up and ordered again. Got a confirmation email and they put the wrong name on the order. Called again and I still don’t know if it’s correct as the shitty call center in the Philippines was so loud I couldn’t understand the dumb lady. No wonder you xxxx are going broke!!! Last time… Read more »

Donna L Mitchell
Guest
Donna L Mitchell

The Sears store in Delaware,Ohio 43015 has the worst customer service!!Rude managers, lies impossible to work with on any issue. I had to pay 451.30 for a restocking fee. I am on a fixed income. Will be cutting my Sears card into pieces.

Patricia White
Guest
Patricia White

I get tons of letters asking why I no longer shop at Sears and K-Mart and did it ever occur to corporate that not everyone can get to your stores anymore? You closed store located in my area and I have no way to get to ANY OF YOUR DAMN STORES!!!

william mongan
Guest
william mongan

I bought a lawn tractor 41″, a snow blade, and a grass catcher. I tried plowing my drive way which is about 20′ x 40′ with a slight incline. I wasn’t able to go any more than 6 to 10′ . I than bought chains and wheel weights and with 3 or 4″ of snow I could only go about 12′. The tractor is good for the lawn but the snow blade is useless.I can’t believe sears would carry such a product. I payed $208.99 and have to shovel I am 78 years old and don’t find it easy to… Read more »

Inge Maschak
Guest
Inge Maschak

To whom it may concern at Sears This is your Slogan. “We Make Repairs Easy ” It does not tell you how long you have to wait for someone to come and repair your Appliances. I’ve been a loyal customer with Sear’s for sixty years and since we settled down here in Tennessee for the past forty-five years, we bought everything from Sears. At least fifty items that were covered under “All Care.” Now I’m with twenty Items because they took the gasoline products off. Now it is called “Master Protection agreement.” My AC broke down on July 9th. The… Read more »

Eliezer Rabinovich
Guest
Eliezer Rabinovich

NEVER SEARS! My Kenmore washer is out of order – an electrical short occurs when you try to connect the plug with the outlet. I called Sears on July 17th and got an appointment on July 31st. The technician came and said the cord needs to be replaced, but he had no spare cord with him, so he placed an order. A new cord arrived on Aug. 3d, and the 2nd technician came on Aug. 4th to find out that the machine shorts with the new cord as well. His second guess diagnosis was that the timer should be replaced,… Read more »

Ron Gatyas
Guest
Ron Gatyas

No Sears repair shops in my area!! I have a Protection Agreement and no shops!!!!!

Jonathan Sheridon
Guest
Jonathan Sheridon

I purchase one of sear top of line Refrigerator, It not 2 years old yet. It been work on 4 Time. The warranty that the store say was the best rated and they would come out 7 days a week. Well none of that is true. It been broke again for 4 weeks and when you call you get a person from over sea who doesn’t speak English. then all you get from supervisor is she sorry and they call back when they get the parts in. Well I’ve called then all week and get the answer let them check… Read more »

Carlia Gish
Guest
Carlia Gish

I called to have someone to come fixed my dryer…Oct 8 2018 They was here and my timer is out, also the heat was broke…so I have been waiting since then …they say it was in research all this time…they can’t not find the replacement timer…the tech was here and he put in the heating part but of course not the timer because he had no part… still in research…My husband has talked to everyone that he could about this problem. We have been with Sears every since 1975… and I have never had this much trouble. So I feel… Read more »

Anonymous
Guest
Anonymous

Sears Home Warranty and Sears Home Services are terrible. The technician never showed up to fix my dishwasher yesterday. Rescheduled for today. He showed up BEFORE the appointment window and left when I wasn’t home. Calling customer service only connects me to a call center in the Philippines where the reps don’t have the ability to do anything but apologize and promise they’re sending dispatch a message about my situation and I should hear back shortly. Of course, I never get the promised call.

richard copelna
Guest
richard copelna

I just filed a complaint with the BBB. I purchased a new washer and dryer and it broke after 2 months. It took 2 weeks for anyone to show up and now parts are ordered and another 2 weeks will pass. Parts are due in 5 days but they said they will not be back for two weeks. I want to return this product and buy from a reputable company who has quality customer service. The store manager said he would not take it back and could not help with service. Customer service would not let me talk to manager.… Read more »

Mary Ann Muthert
Guest
Mary Ann Muthert

I contacted Sears about a fraud case. I canceled TLG Shopper on 10-30-2018. then I called Sears on 11-12-18 and talked to Kelly, she said this was definitely was a fraud case. Kelly said she would take the last 3 payments of $16.99 off my bill. She would cancel the SHOP YOUR WAY card and send me a new one, I told her I didn’t want a new one, anyway I received a new one and never called the phone number. Sears contacted me and said I was late on my November bill and owe $16.99. I received my new… Read more »

Henry Valentin
Guest
Henry Valentin

I’m contacting your office regarding repair # 40101565 please call me on the listed phone number immediately. I need to speak to management to find a solution regarding a purchase from your store and the poor customer service I have received from your technician an call center.

Ray Doming
Guest
Ray Doming

On 3/10/2019, we noticed items in our freezer becoming soft and that the refrigerator was not cooling properly. We called for service on 3/11/2019. An appointment was made for 3/12/2019 between 1PM – 5PM. Technician “A” came on that date to access the problem and ordered a compressor, compressor overload protector and UV filter dryer. The tech made an appointment for 3/18/2019 to install the parts. Tech “B” arrived on 3/18/2019, installed the received parts and informed me that he found a restriction in the condenser and needed to order a replacement and ordered it. Technician “B” made an appointment… Read more »

Art Leonard
Guest
Art Leonard

I have had the same Sears credit card since 1979. When I make a major appliance purchase I have used sears Surplus. Great vaue for a great price has been my experience. Last week I got notice from Sears that my credit account was being closed for inactivity. I was not only disappointed by this, having been a long term Sears customer, but dismayed when my credit score was lowered by over 30 points due to the closure. What a way to reward a forty year relationship. It is no wonder that you are losing customers to the competition when… Read more »

Jennifer Thurm
Guest
Jennifer Thurm

I would like to speak with someone (with some power) about the incredibly horrific customer service I have received. I have been placed on hold for a total of approximately 5 hours over 2 days, had my repair appointment cancelled twice and cannot get a new one for 2 weeks on a 4 year old refrigerator that has now broken twice in 4 years. I have tried to call several numbers, each person I finally reach has something so wrong with their phone that they are completely incoherent. Every person I have actually been able to interact with is incompetent… Read more »

Jan Beown
Guest
Jan Beown

I have never had a worse experience in my entire life than Sears Home Services. You cannot reach anyone via your home office number or any local number. All go to offshore somewhere. Your corporate operator is rude beyond measure. Will NOT connect me to Mitch Bowling or anyone else, and yelled at me that there are NO managers or supervisors that I can talk to or be transferred to and just put me back to the offshore idiots! I have been overcharged as well as 2 techs who have not fixed my problem still!

rebecca s
Guest
rebecca s

I have an issue i need to discuss with the customer service department. I am going to send you an official letter by mail. I would suggest, however, that you publish an official customer support email address that customers can email for correspondence.

Levon Bedrosian
Guest
Levon Bedrosian

We have had trouble with our refrigerator for the past couple of years. We purchased the warranty and thought we would be able to have it replaced if it wasn’t fixed after a couple of repairs for the same thing. Each time we call we are told that we didn’t fulfill the requirements and the next time it will be replaced. The refrigerator is still not working and they are coming out for the 5 time tomorrow and who knows of it will be repaired. We have requested to get copies of all the service calls and repairs and have… Read more »

KATHERINE LEIGH CAPORICCIO
Guest
KATHERINE LEIGH CAPORICCIO

Sears used to stand for something, or so my dad said. At this point, however, I find that hard to believe 🙁 Dealing with Sears is hands down the most painful and infuriating consumer experience I’ve had to date in my 35+ years of life and there is nothing I dread more. I have not had a working washer in a couple weeks now, and at this point I’m be waiting a couple more weeks too (at least). When it stopped working, I made an appointment right away since I have a service contract (I paid $700+ to renew the… Read more »