Sprint Headquarters

Sprint Headquarters Contacts.

Corporate office address, contact information and phone numbers for the Sprint Nextel Corporation Headquarters.

Write a review or read complaints from other customers.

Sprint Nextel Corporation Headquarters Phone Number and Contacts.

Company Website
Corporate Address
6200 Sprint Pkwy.
Overland Park, KS
Company Contact
Daniel Hesse
President CEO and Director
Phone Number
(800) 829-0965
Employee Count
Twitter IDs


What is Sprint’s Corporate Office Phone Number?

Sprint’s Headquarters phone number is: 1800-829-0965.


What is Sprint’s Customer Service Phone Number?

Sprint’s Customer Support phone number is: 1-888-211-4727.

The Sprint phone number for new customers is: 1-855-315-5420.


How do I Contact Sprint Customer Support?

Call the support number above or via:

Sprint Live Chat (Available 24/7).

Sprint’s Customer Service email address is: Customercare@sprint.com.
Sprint’s executive email contacts is: executive.offices@sprint.com (for executive correspondence only).

Sprint’ Contact Us page can be found here.


Contact Sprint on Social Media:

Sprint on Twitter: @SprintCare

Sprint on Facebook Messenger: www.facebook.com/sprint


Sprint Executive Team.

Sprint’s management team consists of:

Marcelo Claure – Chairman of the Board, Chief Executive Officer
Masayoshi Son – Chairman of the Board
Michel Combes – President, Chief Financial Officer, Director
Ronald Fisher – Vice Chairman of the Board
Kevin Crull – President – Omnichannel Sales
Brandon Draper – President – Sprint Prepaid Group
Nestor Cano – Chief Operating Officer
Jorge Gracia – Senior Vice President, General Counsel and Chief Ethics Officer
Roger Sole Rafols – Chief Marketing Officer
Paul Schieber – Controller
Yuriko Ishihara – Chief Strategy Officer
Guenther Ottendorfer – Chief Operating Officer – Technology
Gordon Bethune – Independent Director
Patrick Doyle – Independent Director
Julius Genachowski – Independent Director
Michael Mullen – Independent Director
Sara Tucker – Independent Director


DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.

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Anne Hougaardjuliette peristereRobertAnnLINDA DOHRIRIS WALDEN Recent comment authors
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Colleen Davison
Colleen Davison

Charged for 2 devices that are both paid off. Sprint denied me on my request to speak with a higher authority. Sprint has no information on the account in their files. I’m speaking with a Sprint operator about twice a month. Disconnected me numerous times when I requested information about my bill. Sprint told me to get a court order if I want to be informed by any of information I had to get a court order. I recorded one of my calls. I told the Sprint operator I was recording and immediately got disconnected numerous times. Juan in Nevada said there is nothing on my files at all. I’m have written information and calls to prove it. They are being very dishonest and I have committed to them about the dishonesty. They replied very rudely that they were is not 1 thing in my account regarding this situation. I have so much more information that I can email to you and statements. I would be more than happy to answer any questions. It would take hours to explain in detailed

Ken Fenner
Ken Fenner

Poor service— unresponsive corporate people!! I’m writing a letter to them, as well as the Better Business Bureau!!!

Shunda wooden
Shunda wooden

I switched service from T mobile 10/01/2018 to sprint and I’ve been on the phone with these non speaking English customer service reps and I keep telling them every since the 1st of oct the phone data doesn’t work AT ALL without WiFi and it drops calls every 5 mins and I receive half of my calls and every time I call customer service and ask for a supervisor they say one is not available so I thought maybe if I go switch phones it may work NOPE!! that didn’t work neither the phones are still doing the same thing and not one time have I had to call T Mobile about their service the reason I switched is because I was paying almost $300 for two lines but I think I’d rather pay that for actually phone service than not to have any then sprint isn’t LTE sprint service just sucks all around the board then they have the audacity to already send me a bill

Robert Wrenn
Robert Wrenn

I have been a loyal customer for 2 years now and I have two flip phones that I got from ntelos which you bought that company a few years ago and I can’t use them because they are not compatible with sprint

Elizabeth Ciocher
Elizabeth Ciocher

I have been trying to upgrade my phone. I called last week before Christmas. I was disconnected and didn’t have time to call back. Last night I was on the phone over 2 hours and disconnected 3times. Still, I do not have a new phone. Shame on Sprint. I can not get a Samsung phone for $9 because I am an excellent existing customer. Sprint also wants to charge me $30 because I want to get a new phone with a payment. Shame on you!

Mildred crawford
Mildred crawford

I am not happy with your workers they do not follow with information they tell you lies lies I would not tell anyone to go sprint because customer services is a joke stealing money by not updating your account right you wait forever they hang up on you I been on hold for almosted over 30 mins

Dolores Dwight
Dolores Dwight

Please give me a call within the next 48 hours or I will be sending a letter of complaint to the FCC, FDC the Attorney General’s office, dept of consumers affairs
I want to talk to someone in the US who has the authority to solve my problem

Joseph Everroad
Joseph Everroad

Hello, If its possible PLEASE someone with so power or authority give myself and my wife a call back ASAP. Its about the service and everything about “SPRINT”. Our cellphone number is 317-362-4617 anytime


Contacted Sprint CS regarding additional charges for a leased phone. I have had the phone for 24 months (18 month lease + 6 months Purchase). Spoke with several reps 2 of which hung up on me before i finally reached the retention department. Spoke with another rep who stated because I did not call to advise them that I wanted to purchase the phone I would have to pay an additional $212 in order to own the phone. The rep stated that the 6 months which would’ve been paid to own the phone, that since I never called them doesn’t count it was a rent option only. I have been a Sprint customer for over 15+ Years and have never been told that I would have to call them to let them know that I wanted to own a phone. I asked for a supervisor in which they put “MARQUIS” on the line stating that he was a team lead. He reiterated what the previous rep stated and I asked for a supervisor. He stated that he was the only person on the floor. I asked if he could take a message and once a supervisor was available within the next 12 hours they could call me. At that time “Marquis” stated that i could complete the feedback form if I was not happy with the service. I asked him to cancel the line in which he asked to place me on a brief hold, however, he failed to hit the hold button and also did not mute the call. You could plainly hear him and several of the reps in the background talking loudly and laughing. At one point you could clearly hear them talking about me. The first rep asked Marquis if I was still on the line, he said yeah. She then asked what I wanted and he stated that I was trying him but he would get me straight by telling me if i wanted to cancel the line i would have to pay $250 + my balance of $324 to cancel the line. This is a funny statement because my bill is not due until May 7 so that has nothing to do with me canceling a line. I advised him that he did not place me on hold, nor did he mute the conversation and that I could clearly hear everything he said. I also recorded him while he was talking to his coworkers. At that point he quickly placed me on hold. It sounded as if he transferred the call but after a couple of minutes he came back on the line and announced that I would first have to pay the $250 to cancel the line and my outstanding bill. I informed him that I heard everything that he said and that I would be contacting corporate for his level of unprofessionalism. You would think being a customer as long as I have that you would see that I have been with this company and have had several renewed contracts with no issues and if I state that I was not told that I would have to call the company to let you know after the lease expired in 18 months i would need to call to be placed on another contract to pay the difference to own the phone, I would not have done that. The contract stated that after 18 months the payment of $212 would be billed over a 6 month period which I have paid. To be told that I have to pay an additional $212 is absolutely ridiculous. I was NEVER told that I would have to rent a phone for 6 months for $212 and then pay an additional $212 to own the phone. At this point I have paid the additional $212 and the phone is mine. The audacity for your customer service reps to not even comprehend that is ludicrous. It seems that they are all reading from a script and do not have any empathy towards your customers and even less for you loyal customers. I have supported Sprint with all the changes you guys have undergone over the past few years including the fact that my calls constantly dropped, bad service and service that just won’t go thru because you do not have enough towers to accommodate all the customers (new and old) that you have undertaken. I still have issues with making calls, with my internet service, with the fact that you can’t use certain services if you are on a call or the fact that if I am in a crowded place (festivals especially) then the service plainly doesn’t work. How is it possible that even MetroPCS customers have service and I don’t when I pay for the “NUMBER 1” cellular service, yet I get Number 1,000,200 service and customer service. I was not treated like a valued customer that each and every one of your representatives kept acknowledging today. I was handled more like a novice that they could throw in the trash at their convenience. I am extrememly unhappy with SPRINT PCS and truly feel like an undervalued customer and at this point I truly am left to wonder why am I spending my hard earned money with a company who frankly is treating me like shit! I would like to have someone call me as soon as possible to rectify this situation as soon as possible because if I feel this way I’m sure there are millions of others who do also. Something needs to be changed and addressed TODAY!


STORE 2178
I was verbally assaulted
I was told to get the out of the store YOU OLD F B….


I am so beyond frustrated with Sprint. I have been misqouted almost every month regarding my bill amount, and no one will help with it. I am at a loss as to what to do now, but I guess that’s how they like it because i HAVE to pay the bill every month with no corrections!

juliette peristere
juliette peristere

Receiving phones I didn’t pay for and no one will help me. I visited two store and called fraud. Nothing!

Anne Hougaard
Anne Hougaard

I am suppose to get a refund of $139.25 and it has not been sent and I have it in writing from the manager at the store. Daniela Lource store number 407-343-4630.