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Make Sure That You Are Heard! Leave a Comment or Complaint!

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Josh Cespedes
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Josh Cespedes

Hi there been going to your taco bell for years off 52nd an wards the people u have working today like your manager telling out the window at customers not let use add food at the window cause there rushing is to order them tell me they can’t swip my card or I try to most disrespectful store I ever been too I want to go in your store an slap everyone I’m pisted

Dominique
Guest
Dominique

On June 17th 2018 at 2:27pm I went to Taco Bell At 9802 Two Notch Rd, Columbia SC 29223,After Work To Get My A Snack Before I Headed Home, As I Pulled To The Window I Was Greeted And Then Asked What I Would Like As I Began To Tell My Order I Was Rudely Interrupted And Asked To “ Hold On” And Well I Held On For Approximately 7 Mins Before I Was Allowed To Order. First Of All They Did Have Not One Of The Freezes I Wanted They Explained That They Weren’t Selling Them Because They Where… Read more »

Debra Brewer
Guest
Debra Brewer

Sorry to say this is the dirtiest store I have ever been into, Taco Bell, Shasta City, California.
Employees are not well kept, dirty uniforms, floors black and sticky, bathrooms overflowing and in need of serious cleaning. Will not be stopping her again.

Steven Humphrey
Guest
Steven Humphrey

Why does Taco Bell continue to throw money at the disgusting Samantha Bee? I will NEVER go back to Taco Bell even though I enjoyed their products. NEVER!!!!

sharon Hardy
Guest
sharon Hardy

You need to be and under cover boss to your store on 15 mile and Wixom ,MIchigan.
I have never seen a Manager dress so unfit , her clothes were wrinkle filty!!! After a 45 minute wait to get 3 taco supreme, which I received 3 taco with meat for a baby more lettuce more tomatoes you could barely see the meat. Got home and had to drive back to get my refund, will never go back!!!!!!!! I know this is as far as this will go, SAD

Colleen Terpenning
Guest
Colleen Terpenning

I was just at Taco Bell at 1717 Morse rd in Columbus ohio and was turned away. They said they can’t take orders for 10 minutes because of a shift change !! My granddaughter just got off work and was hungry !! This is the most unprofessional and most insane thing I’ve heard of in a long time !! I am pissed as well as EXTREMELY disappointed in this company !! WOW,WOW,WOW !!!

mary mikus
Guest
mary mikus

my credit card information was stolen by an employee at the taco bell in wilkes barre PA #28968 on 11/25 and given to an employee at a taco bell in NY #026014 who used it at that taco bell and then online for purchases. i’m furious and want to know what you are going to do about it. If I do not receive a response in 24 hours, I will contact your headquarters and file a complaint to Mr. Masino.

Cassandra Crowe
Guest
Cassandra Crowe

I went to the Taco Bell in Waynesville NC tonight at approximately 10:30 pm and ordered 11 beefy fritos burritos and only got 8 of them. I circled back around the drive-thru and politely informed them of this and they STILL only gave me 2 more which were only about half the size they should be and had an attitude about it. Please make sure your employees can count properly Taco Bell! I won’t be going back to this location until these rude employees are trained properly or fired.

Margaret A Cross
Guest
Margaret A Cross

My complaint is Taco Bell on Saginaw st in Mt Morris Michigan 48458 Mistakes with orders is a common issue. Items missing or the food is made incorrect. I was told grill was down so no chicken nor chalaupas. Taco had sour cream added to wrong tacos. Asked for crispas, told they were out and fryer was down. The entire order was messed up or unable to get. The hard tacos is ridiculous, the filling including ch and lettuce doesn’t even fill shell maybe half full, mostly just shell. This Taco Bell has a terrible reputation for messing up orders… Read more »

CHRIS CURTIS
Guest
CHRIS CURTIS

AT THE STORE THERE NEEDS TO BE MANAGERS FIRED OR RETRAINED, THEY MAKE SOME WORKERS GO WITHOUT BREAKS , THEY BULLY AND RETALIATE IF YOU STAND UP FOR YOURSELF, AND DONT GIVE TRANSFERS WHEN ASKED.YOU ARE LAUGHED AND AND HOURS ARE CUT IF YOU SPEAK OF HOW YOU ARE BEING TREATED. THE MANAGERS ARE BEING TOLD BUT NOTHING IS BEING DONE ABOUT IT, BEING TOLD YOUR WORD AGAINST MINE, YOUNGER TEAM MEMBERS ARE BEING TREATED POORLY.THE RIDGELAND MISS. STORE IS NOT VERY PROFESSIONAL AT ALL. I AM A CONCERNED AND SOMEONE NEEDS TO UNDERCOVER BOSS THIS STORE.

CHRIS CURTIS
Guest
CHRIS CURTIS

THERE NEEDS TO BE A UNDERCOVER BOSS IN THAT STORE OR SOMEONE TO MAKE UN ANNOUNCED VISIT. SOME TEAM MEMBERS ARE BEING TREATED UN FAIR NOT GIVEN BREAKS,TALKED TOO UNPROFESSIONAL AND RETALIATED AGAINST.IF YOU ASK FOR TRANSFER OR PUT IN TWO WEEK NOTICE YOU ARE TAKEN OFF SCHEDULE FOR A WEEK OR SO,I AM A CONCERNED CUSTOMER AND PARENT BULLYING ON THE JOB IS UNACCEPTABLE, THE RIDGELAND, MISSISSIPPI STORE IS VERY UNPROFESSIONAL.

rocky smith
Guest
rocky smith

BRING BACK THE BELL BEEFER!!! my favorite from the 60s and 70s PLEASE!!!!!!!!!!!!

Amy Cvikel
Guest
Amy Cvikel

I was at the taco bell located at 3191 S. 76th St. In Milwaukee Wisconsin today at 3:29 pm. That is what time I placed my order according to my receipt I did not recieve my food until 3:56 pm. This is ridiculous considering this is supposed to be fast food. I wasted almost 30 minutes of my life waiting for a 12.13 order which btw was made incorrect so after I drove halfway home I had to double back to get it corrected so by the time I got home my food was ice cold besides the fact of… Read more »

Matthew Dougherty
Guest
Matthew Dougherty

the website contact form does not work on safari or firefox, had to use chrome.
Usually the internet fails, same problem year after year, PC, Mac, iphone, ipad, itouch.
WIFI sucks.

Then there are the management/staff weirdness. company seems to be in decline.

Brenda G.R.
Guest
Brenda G.R.

This feedback/complaint refers to a recent incident where prejudice by your employee(s) in South Stockton, CA was experienced. Apparently, while waiting to pick me up from a corporate conference I was attending, my husband (who incidentally is diabetic and needs to eat intermittently), stopped at the area Taco Bell. While deciding what to order, he asked to use the bathroom (thinking he needed verbal access). The employee told him it was occupied, at which point my husband pointed out that it was “vacant”. The employee shrugged with no response. At this point , my husband decided he would order his… Read more »

Jesusa banes
Guest

Not sure what type of Mexican or Taco Bell food you represent, for me I do enjoy mostly all your items on your menu. I’m TexMex, everyone has their own tastes and likes. Personally for myself I would prefer torrialls that are cooked, heated more if you will. I won’t order flour tortillas for the fact they ate still raw. Most people believe that’s the way to eat these torrialls. My family and I have made homemade torrialls all our lives coming from a family of 14 children. Not asking for more time in cooking or heating the flour tortillas… Read more »

Carla Gandy
Guest
Carla Gandy

This is the 3rd time in less than 2 months that location 032962,22645 Morton Ranch Rd.,Katy,TX has been out of items. Pepsi for the last 3 times and lettuce the last time. How does a Taco Bell run out of lettuce? Imagine if McDonalds ran out of coke? Since this location has been opened in the last 18 months the service and management has been terrible. I actually drive to another Taco Bell 6 miles away to make sure I can get the menu items I want. Even the Nextdoor app for the area around this Taco Bell says don’t… Read more »

william petitpas
Guest
william petitpas

every time,i want to fill out an application for taco bell,in taunton,mass.02718,all i get are these companies that make you fill out a bunch of bs,has nothing to do with the application.is there anywhere,i can go to fill out a direct application?thanks bill at otis340 @comcast.net

Terri Roberts
Guest
Terri Roberts

Well south hill taco bell on 29th missed again. Orded food with extra onions. Got no onions at all. No napkins ,no reciept. Will you evwr get it right?

elida stormy
Guest

I love taco bell however when i go to my local bell they are rude. they dont make the food right at all. i got a burito supreme and it had no meat. i give the benefit of the doubt but it is fact i know now that if i go to taco bell i wont get what i ordered and ill receive very poor customer service. Taco Bell 4025 holcomb bridge rd norcross ga 30092

Rachel Stevens
Guest
Rachel Stevens

I’m very disappointed that after awaiting your new London branches, I find that your staff keep placing chicken into vegetarian dishes… I bought a takeaway item, quesadilla nachos, at your branch in Southampton Row…which was meant to be vegetarian. It looked like all was ok and came with guacamole etc, but when my vegetarian family member at home ate it, they ended up EATING CHICKEN. I’m particularly cross because this mixup happened in your Croydon branch as well, where chicken was laid on top of a vegetarian dish so I caught the problem in time as it was obvious. But… Read more »

Kimberly
Guest
Kimberly

I’ve been waiting several days for a response from the corporate to contact me about the refusal of waiting on me I was told to leave the taco Bell in Indianapolis Indiana on county line road and Emerson because he said it was too long of a wait is 20 minutes wait and they wasn’t going to wait on me they sent me out of the restaurant I complained about this several days ago and still have not gotten a response

Carol
Guest
Carol

I went to Taco Bell today. I was in the process of paying for my food and the manager, Corbin, came and said to the cashier, “I’m taking your paper”, then proceeded to open the register and pull out the roll of receipt paper making it impossible for me to get a receipt. They were busy and he needed it at the window. That was rude and also unnecessary as the person at the register looked under the counter and pulled out another roll. Why didn’t the manager do that instead of interrupting my transaction? That’s what you call poor… Read more »

Sharon Frongello
Guest
Sharon Frongello

Employees shouldn’t ask do u want a senior cup to drink I found this highly offensive wen not senior

Bobby Joe Morales
Guest
Bobby Joe Morales

Hello, I had a very bad experience with one of your taco bell store. I went into a taco bell store to use the Wi-Fi for a few minutes, because at the moment my cell phone is disconnected. As I was sitting in the store quietly and texting only 15 to 20 minutes the assistant manager came up to me with a rude tone of voice, her words where, are you gonna order something to eat. Coustomer- no ma’am I have no money to order any food not even a drink, I’m sitting here using the Wi-Fi for a few… Read more »

Charlie Bothuell IV
Guest
Charlie Bothuell IV

Check out this review of Taco Bell on Google Maps.
goo.gl/maps/m97GWPBw6Hs2m5619 (Now Removed)

Alicia Cordero
Guest
Alicia Cordero

Manager at 35th and 8th Ave taco Bell abusive and very disrespectful but I was on the bathroom to banging on the door and trying to put the key to open the door when I was in it and something truly brought to her attention

Jay Palmer
Guest
Jay Palmer

Aug 20 2019 at 6:40pm My experience was horrible, I walked into Taco Bell in Downtown Cincinnati 580 Walnut St Suite S800, Cincinnati, OH 45202 and first thing I noticed was someone’s kids running playing tag all over the place, and the mom was smack talking to her own sister who was the cashier there. As I go to order my food, they tell me to go place my own order, as I do that’s when the sister who is the employee. ” the cashier” gets into a huge verbal fight with her sister who is the ” free eating… Read more »

Denise Davis
Guest
Denise Davis

Hi I was at Taco Bell yesterday with my daughter. I didn’t get anything to eat but she did and we both had the mountain dew blast frozen. I’m convinced our drink was tainted as we both start experiencing stomach pain and had diarrhea I had alot more than her and begin vomitting. We were at the Fairlane Mall location in Dearborn Michigan. Pretty upset by this will NEVER eat there again.

alese
Guest
alese

Just went to my first 3rd world country in the USA !! If I wanted to go to Haiti I would have gone…NOT INTERESTED! Your franchise owner of Store # Taco Bell 019579 must have hired all Haitians in a community that is not used to the 3 year old mentality that puts the tacos together. This was my first and last time, enticed by your adv….I ordered 6 varied supreme (?) hard and soft tacos. Handed to me in a bag disheveled wrapping, cold and not certain if I got anything edible in it. Is that how they come… Read more »

Levi
Guest
Levi

It really pisses me off when it specifically says Friday the drive thru closes at 1:00am and not to mention I speed there because of my work schedule and its the only thing open near by and therea people outside smoking and im there at 1245 and they say there f ing closed it just fucking earks my damn nerves just because it’s Friday and they wanna get out of there maybe because they were slow or whatever the reason fucking being is but who are they to make that damn decision because tbe decision. Was alrwady fucking made by… Read more »

Anne Heichel
Guest
Anne Heichel

I was at taco bell yesterday and I went inside. And there on the wall you had a screen to place your order. If I go to fast food places I want to talk with someone. Not a screen to place my order. I will never go back to Taco Bell. If my mother or grandmother had went in they wouldn’t be back because they wouldn’t know how to order. I have some older people tell me they didn’t understand it. So please fix this problem

Kimberly
Guest
Kimberly

Obviously, you do not read any of this, but I will add my two cents anyway. You seriously need to do a Google search for the Taco Bell at 2971 Shallowford Rd, Marietta, GA and read the customer comments. I do not know if there is a new manager there or what, but the past several months have seen an incredible decline in service at this location. It used to be really great and now, we no longer go there. Chipotle just opened across the street. You might want to think about closing this location or getting a new team… Read more »

Kim
Guest
Kim

You might want to send your employees (managers) to the Chick-Fil-A training school or any management training school. It is also apparent that this is a very wide-spread problem. Your lack of attention to training is apparent and you will soon be a thing of the past if this lack of professionalism continues. There are WAY too many choices for fast Mexican food out there, i.e. Willie’s, Chipotle, Del Taco, etc. Keep ignoring all these comments and your business will fail. Also, since you are the parent company of KFC who now owns Panera bread, you have completely RUINED Panera.… Read more »

I was disappointed that
Guest
I was disappointed that

I was disappointed that you no longer have the cheesy gordida crunch,that has been,my favorite item to eat there and by far the best item there that I have eaten.please bring it back

Rob Rhea
Guest
Rob Rhea

You all should be ashamed of the food coming out of the Pittsburg Kansas store. Soggy cold tacos, steak quesadillas that the contents barely cover a tortilla, and nachos bel grande without one shred of meat and two chips had beans on them. Not to mention everything was half the size of recent orders and prices have gone up. Ridiculous! I would even mind paying more for the same size portions if it was such crappy food. I wont be back. Good luck keeping the doors open!

Anonymous
Guest
Anonymous

I work at Taco Bell at 660 Nut Road, Phoenixville, PA. I was working on Saturday October 12, 2019. I am a cashier. I heard people on the line talk about no seasoned beef. I was told that we had to pull the beef because of contamination. I continued to take orders offering chicken or steak. I few minutes later I spoke to the MIC who said that he had spoken to the GM who told him to use the beef. The MIC did not want to do this but he had to do what the GM said. I don’t… Read more »

Dave
Guest
Dave

Your 9211 4th st no st.pete, fl 33702 store needs to be managed more appropriately in regard to the music played. During a visit on visit Sunday 10/13/19 I walked into the store blaring music with offensive lyrics & far to loud for the venue. Not to mention someone coming in with impressionable aged children. After making a call to complain & a follow up I received a very non corporate professional call from a supposed manager of the store. Quite honestly it sounded like a employee or assistant manager that got wind of the complaint and thought they’d make… Read more »

Louise ann Patterson
Guest
Louise ann Patterson

The tacobell in new britain doesn’t open at the regular time and its is 8:10am in the morning

Christina Walker
Guest

I am on the Keto diet. I have been getting a bowl with three or two sides of chicken and steak and cheese with side of Pico and sourcream. Last night at the Farmington MO location on Karsh Blvd, I was informed that corporate no longer allows this to be done. I had to order the power bowl enable for me to receive what I wanted which ended up being around 10 bucks because I would have been charged for that price even though I didn’t want 80 percent of tbe stuff that comes with it. I drove away, as… Read more »

Gordon C Jones
Guest
Gordon C Jones

Went to Taco Bell here in Chambersburg Pa this afternoon around 3:30 to pick up free taco’s as being offered. Was told we are temporarily closed because workers didn’t show up–Drove 6 miles (round trip) for nothing

albert h
Guest
albert h

They should hire some more employees for their customer support team. Good company overall, I just found it hard to get through on their customer help phone number.

Bryan Hicks
Guest
Bryan Hicks

I would like to explain to you in music what happened to me; at the Taco Bell I worked at…in Junction City, Ks.

Christi Leedy
Guest
Christi Leedy

There are several young people working at a Taco Bell in Jackson Ohio who are going to school and are made to work past the time BY LAW they are supposed to work. The manager (Andrew) tells them that they can leave but will be written up if their work is not done. If this is not resolved soon, I am going to go to the labor board. This manager is also dating a young girl who he manages and shows partiality to. This is not to be condoned. I don’t care if they date, but he should not be… Read more »

bob b
Guest
bob b

Vernonburg, GA

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11/13/2019
This Taco Bell is always Dirty, Can never find TP in the restroom, And almost always out of soap, Counter help is almost always very rude and the Manager is worse! There are many better ways to spend our money than at this taco bell If I could give you a, -1, I would!

Joe
Guest
Joe

I didnt know if you was allowing managers to have the cashiers lock doors with people in the restaurant and turning people away cuz i heard a manager tell the cashier. “We are too busy. Lock the door” this was at 630 last night at the st joseph mo north store

Shayla Bridges
Guest
Shayla Bridges

I placed an order thru Door Dash for a crunch wrap and was almost hospitalized because it had bacon in it and I am a vegetarian. I double checked my order online to makes sure the option for NO BACON was checked, and it was. I also order a breakfast burrito with sausage and steak was put in its place. I called the store first to speak with management, but was unsuccessful after 5 attempts of the line just ringing IN ALTAMONTE SPRINGS, FL – 495 W STATE RD 436. I am unhappy with the customer service received and the… Read more »

Kirk Jenson
Guest
Kirk Jenson

Taco Bell must do something about your regular crunchy taco shells! They get soggy and stick to the wrapper after 10 minutes! Hence, you can not buy and take home without them falling apart after 10 minutes from purchase. What’s worse many of us out there would like to buy large quantities for parties, tailgates and such but because of your soggy shell problem we can’t. We have to go to Dell Taco or such. You people at Corporate need to check this out for yourselves!! If you make a noticeable improvement you would sell many more, even if there… Read more »

Patsy Ellis
Guest
Patsy Ellis

Hi. I just left the Taco Bell on Brookville road in Indianapolis Indiana. I was treated rudely by the guy taking orders. He was short and curt with me. He cut me off twice as I was trying to give him my order then after I gave him my full order he didn’t say anything. So I waited. Then he said is that all you want? Then I told him he was still being rude. Mostly it was the way in which he spoke to me that made me so mad. I saw that my order was 21.47. When I… Read more »

Tim Ross
Guest
Tim Ross

thought you should see this facebook post; Kala Michelle Sexton is at Taco Bell (610 Fairview Drive, Kendallville, IN). 5 hrs · Kendallville, IN · If I were you I would AVOID the Kendallville Taco Bell from now on, here’s why! Tonight we decided to go in and eat. We waited got our food and sat down. We noticed a man sitting reading a book, minding his business. This man appeared to be struggling and just wanted a warm place to sit for a while since its December and cold out. He was very nice and smile when we sat… Read more »

Billy Ross
Guest
Billy Ross

Taco Bell in Charlottesville,VA. the pantops location is doing some grimmy, unprofessional rip-off bullshit to their customers. Thursday morning my wife and I was apartment hunting and was off to an early start. As loyal customers of 2+ years we met at the Pantops Taco Bell in 2 separate cars around 8:30 a.m where we looked on the net for some apt. leads. We were hungry and wanted to grab something to eat from there. Well since taco bells breakfast sucks we decided to wait until they started serving lunch. Around 9:30 we got an invitation to come fill out… Read more »

Mary
Guest
Mary

Very disappointed again. Why do you offer an app and a pickup time if the food is only made when you get to the window? Every time. And the order is usually not correct either. Today, was no exception. Food not ready, food hardly warm and sloppily put together. The girl who came to the window said nothing and obviously had food in her mouth. There wasn’t anyone in the drive-thru and only 3 cars in the parking lot. So not busy at all. Ridiculous. Unacceptable.

Sausha engebretson
Guest
Sausha engebretson

I work at taco bell and need to file a report against one of my managers