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aleseDenise DavisJay PalmerAlicia CorderoCharlie Bothuell IV Recent comment authors
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Josh Cespedes
Josh Cespedes

Hi there been going to your taco bell for years off 52nd an wards the people u have working today like your manager telling out the window at customers not let use add food at the window cause there rushing is to order them tell me they can’t swip my card or I try to most disrespectful store I ever been too I want to go in your store an slap everyone I’m pisted

Carla Gandy
Carla Gandy

This is the 3rd time in less than 2 months that location 032962,22645 Morton Ranch Rd.,Katy,TX has been out of items. Pepsi for the last 3 times and lettuce the last time. How does a Taco Bell run out of lettuce? Imagine if McDonalds ran out of coke? Since this location has been opened in the last 18 months the service and management has been terrible. I actually drive to another Taco Bell 6 miles away to make sure I can get the menu items I want. Even the Nextdoor app for the area around this Taco Bell says don’t go to this location.

Dominique
Dominique

On June 17th 2018 at 2:27pm I went to Taco Bell At 9802 Two Notch Rd, Columbia SC 29223,After Work To Get My A Snack Before I Headed Home, As I Pulled To The Window I Was Greeted And Then Asked What I Would Like As I Began To Tell My Order I Was Rudely Interrupted And Asked To “ Hold On” And Well I Held On For Approximately 7 Mins Before I Was Allowed To Order. First Of All They Did Have Not One Of The Freezes I Wanted They Explained That They Weren’t Selling Them Because They Where “Watery” So I Settled For Pink Lemonade And I Also Order Two Shredded Mini Quesadillas. I Received My Food And Continued To Drive Off. As I Got To The Next Parking Lot I Took My Food Out The Bag To Eat And Took a Bite Into The Mini Quesadilla And Realized That The Cook Didn’t Toast My Tortilla Like It Normally Comes , It Was Very Doughy And Unpleasant. So At The Point I Turn Around And Went Through The Drive Through And Explained That The Cook Didn’t Cook My Food Properly And I Was Asked To “Show The Quesadilla” Which I Did And The Drive Through Cashier And The Cook Went Back And Forth About If It Was Cook Properly Or Not , The Cashier “Arianna T” As it States On My Receipt Explained That The “ Quesadilla Wasn’t Cooked Properly” And The Cook Argued It Was With An Disgusting Attitude. At This Point He Had Taken The Quesadilla And I Couldn’t See Him Anymore. They Handed My A New Bag With The So Called “Correct Items”. So When I Returned Home I Checked The Food And I Realized That The Quesadilla That I Had Bitten Was In The Bag And Now Cooked Properly, So It Came To My Understanding That He Just Threw The Quesadilla I Bit Back On The Toaster And Gave It Back Which Is Highly Offensive And Disgusting. It’s Very Unsanitary And I Can Just Imagine What Other Unsafe And Disgusting Things That Are Done At This Place, I Just Moved To Columbia SC and That was My First Time Eating At That Taco Bell Location And I Will NEVER!! return. Horrible experience! I Also Preceded To Call And Report This Incident And No Answer I Call Approximately Three Times And No Answer But I Should Had Figured That Coming From This Disgusting PlAce ! Do Better

Debra Brewer
Debra Brewer

Sorry to say this is the dirtiest store I have ever been into, Taco Bell, Shasta City, California.
Employees are not well kept, dirty uniforms, floors black and sticky, bathrooms overflowing and in need of serious cleaning. Will not be stopping her again.

Steven Humphrey
Steven Humphrey

Why does Taco Bell continue to throw money at the disgusting Samantha Bee? I will NEVER go back to Taco Bell even though I enjoyed their products. NEVER!!!!

sharon Hardy
sharon Hardy

You need to be and under cover boss to your store on 15 mile and Wixom ,MIchigan.
I have never seen a Manager dress so unfit , her clothes were wrinkle filty!!! After a 45 minute wait to get 3 taco supreme, which I received 3 taco with meat for a baby more lettuce more tomatoes you could barely see the meat. Got home and had to drive back to get my refund, will never go back!!!!!!!! I know this is as far as this will go, SAD

Colleen Terpenning
Colleen Terpenning

I was just at Taco Bell at 1717 Morse rd in Columbus ohio and was turned away. They said they can’t take orders for 10 minutes because of a shift change !! My granddaughter just got off work and was hungry !! This is the most unprofessional and most insane thing I’ve heard of in a long time !! I am pissed as well as EXTREMELY disappointed in this company !! WOW,WOW,WOW !!!

mary mikus
mary mikus

my credit card information was stolen by an employee at the taco bell in wilkes barre PA #28968 on 11/25 and given to an employee at a taco bell in NY #026014 who used it at that taco bell and then online for purchases. i’m furious and want to know what you are going to do about it. If I do not receive a response in 24 hours, I will contact your headquarters and file a complaint to Mr. Masino.

Cassandra Crowe
Cassandra Crowe

I went to the Taco Bell in Waynesville NC tonight at approximately 10:30 pm and ordered 11 beefy fritos burritos and only got 8 of them. I circled back around the drive-thru and politely informed them of this and they STILL only gave me 2 more which were only about half the size they should be and had an attitude about it. Please make sure your employees can count properly Taco Bell! I won’t be going back to this location until these rude employees are trained properly or fired.

Margaret A Cross
Margaret A Cross

My complaint is Taco Bell on Saginaw st in Mt Morris Michigan 48458 Mistakes with orders is a common issue. Items missing or the food is made incorrect. I was told grill was down so no chicken nor chalaupas. Taco had sour cream added to wrong tacos. Asked for crispas, told they were out and fryer was down. The entire order was messed up or unable to get. The hard tacos is ridiculous, the filling including ch and lettuce doesn’t even fill shell maybe half full, mostly just shell. This Taco Bell has a terrible reputation for messing up orders and how tacos are made and has for quite some time.

CHRIS CURTIS
CHRIS CURTIS

AT THE STORE THERE NEEDS TO BE MANAGERS FIRED OR RETRAINED, THEY MAKE SOME WORKERS GO WITHOUT BREAKS , THEY BULLY AND RETALIATE IF YOU STAND UP FOR YOURSELF, AND DONT GIVE TRANSFERS WHEN ASKED.YOU ARE LAUGHED AND AND HOURS ARE CUT IF YOU SPEAK OF HOW YOU ARE BEING TREATED. THE MANAGERS ARE BEING TOLD BUT NOTHING IS BEING DONE ABOUT IT, BEING TOLD YOUR WORD AGAINST MINE, YOUNGER TEAM MEMBERS ARE BEING TREATED POORLY.THE RIDGELAND MISS. STORE IS NOT VERY PROFESSIONAL AT ALL. I AM A CONCERNED AND SOMEONE NEEDS TO UNDERCOVER BOSS THIS STORE.

CHRIS CURTIS
CHRIS CURTIS

THERE NEEDS TO BE A UNDERCOVER BOSS IN THAT STORE OR SOMEONE TO MAKE UN ANNOUNCED VISIT. SOME TEAM MEMBERS ARE BEING TREATED UN FAIR NOT GIVEN BREAKS,TALKED TOO UNPROFESSIONAL AND RETALIATED AGAINST.IF YOU ASK FOR TRANSFER OR PUT IN TWO WEEK NOTICE YOU ARE TAKEN OFF SCHEDULE FOR A WEEK OR SO,I AM A CONCERNED CUSTOMER AND PARENT BULLYING ON THE JOB IS UNACCEPTABLE, THE RIDGELAND, MISSISSIPPI STORE IS VERY UNPROFESSIONAL.

rocky smith
rocky smith

BRING BACK THE BELL BEEFER!!! my favorite from the 60s and 70s PLEASE!!!!!!!!!!!!

Amy Cvikel
Amy Cvikel

I was at the taco bell located at 3191 S. 76th St. In Milwaukee Wisconsin today at 3:29 pm. That is what time I placed my order according to my receipt I did not recieve my food until 3:56 pm. This is ridiculous considering this is supposed to be fast food. I wasted almost 30 minutes of my life waiting for a 12.13 order which btw was made incorrect so after I drove halfway home I had to double back to get it corrected so by the time I got home my food was ice cold besides the fact of being irritated most of it ended up in the garbage. I did not see a manager on duty there was a heavy set girl in the drive thru just literally standing there the whole time while 2 young girls and a young guy ran back and forth making the orders I didn’t receive an apology for the wait nor was I told the wait would be almost 30 minutes. I have this problem almost every time I go there so what is the issue with this taco bell?! I’m a manager at Boston market and I have NEVER RAN a shift as poorly as this store is ran and yes I do understand things happen such as employees not showing up or not being as fast or knowledgeable or whatever the case may be I have encountered it but still no excuse for service to be this horrendous. Unfortunately this is the only taco bell by my house so I’m stuck but honestly I’m to the point of just going elsewhere. Qdoba may be more expensive but I have never waited that long nor had an experience like that there I’m hoping this gets looked into because I’m pretty sure I’m not the only person with a complaint. Thank you for your time.

Matthew Dougherty
Matthew Dougherty

the website contact form does not work on safari or firefox, had to use chrome.
Usually the internet fails, same problem year after year, PC, Mac, iphone, ipad, itouch.
WIFI sucks.

Then there are the management/staff weirdness. company seems to be in decline.

Brenda G.R.
Brenda G.R.

This feedback/complaint refers to a recent incident where prejudice by your employee(s) in South Stockton, CA was experienced. Apparently, while waiting to pick me up from a corporate conference I was attending, my husband (who incidentally is diabetic and needs to eat intermittently), stopped at the area Taco Bell. While deciding what to order, he asked to use the bathroom (thinking he needed verbal access). The employee told him it was occupied, at which point my husband pointed out that it was “vacant”. The employee shrugged with no response. At this point , my husband decided he would order his food. While doing do, a Caucasian person walked in, asked to use the bathroom, and the same employee accessed the bathroom for him. My husband asked the employee why he gave access to the “white” guy to which the employee had no response. My husband ordered his tacos and was waiting for his change. He was approached by a Mgr who asked him if he needed something as he was still standing at the counter. My husband answered he ordered but was STILL waiting for his change. He explained he gave a $20 but after taking the $20 bill, the employee walked away. The others waiting in line corraborated his explanation. When the Mgr opened the cash register – the receipt was still inside. This is a very unsatisfactory manner in which to treat a customer. The treatment towards my husband is an infringement of the Disability Act; providing.access to the Caucasian Person (and not to my husband) is a clear act of prejudism; and let’s mention the suspicious nature of your Mgr. there. My husband isn’t an Illiterate who isn’t able to read the word “vacant” on the bathroom. Rather so, with a BS Engineering degree, I’m sure the word “vacant” is within his ability to comprehend. This is ridiculous to treat him with callous indifference and ignorance. This is not a good image Taco Bell should project. In advertising, the number of people who will be regaled with recounting of bad reviews outweighs those who hear about good reviews. I will definitely share this with my friends and acquaintances through all avenues including social media. Please provide us a viable explanation for the way he was treated. We’ll be awaiting a response.

Jesusa banes

Not sure what type of Mexican or Taco Bell food you represent, for me I do enjoy mostly all your items on your menu. I’m TexMex, everyone has their own tastes and likes. Personally for myself I would prefer torrialls that are cooked, heated more if you will. I won’t order flour tortillas for the fact they ate still raw. Most people believe that’s the way to eat these torrialls. My family and I have made homemade torrialls all our lives coming from a family of 14 children. Not asking for more time in cooking or heating the flour tortillas instead maybe use a supplier that cooks their torrialls more. In my belief it will make a big and new original way to make flour tortillas. Get ahead of all the bigger Mexican Restaurants and chains. I have never had a cooked tortilla in any restaurant in the US, fast food or high price. It’s a turn off for me. Just food for thought. Thanks for letting me give my comments.

william petitpas
william petitpas

every time,i want to fill out an application for taco bell,in taunton,mass.02718,all i get are these companies that make you fill out a bunch of bs,has nothing to do with the application.is there anywhere,i can go to fill out a direct application?thanks bill at otis340 @comcast.net

Terri Roberts
Terri Roberts

Well south hill taco bell on 29th missed again. Orded food with extra onions. Got no onions at all. No napkins ,no reciept. Will you evwr get it right?

elida stormy

I love taco bell however when i go to my local bell they are rude. they dont make the food right at all. i got a burito supreme and it had no meat. i give the benefit of the doubt but it is fact i know now that if i go to taco bell i wont get what i ordered and ill receive very poor customer service. Taco Bell 4025 holcomb bridge rd norcross ga 30092

Rachel Stevens
Rachel Stevens

I’m very disappointed that after awaiting your new London branches, I find that your staff keep placing chicken into vegetarian dishes…
I bought a takeaway item, quesadilla nachos, at your branch in Southampton Row…which was meant to be vegetarian. It looked like all was ok and came with guacamole etc, but when my vegetarian family member at home ate it, they ended up EATING CHICKEN. I’m particularly cross because this mixup happened in your Croydon branch as well, where chicken was laid on top of a vegetarian dish so I caught the problem in time as it was obvious. But now this second time, it LOOKED like the vegetarian quesadilla but it WASN’T inside! I cannot trust your brand to supply precise menu options. How are your staff getting this wrong?

Kimberly
Kimberly

I’ve been waiting several days for a response from the corporate to contact me about the refusal of waiting on me I was told to leave the taco Bell in Indianapolis Indiana on county line road and Emerson because he said it was too long of a wait is 20 minutes wait and they wasn’t going to wait on me they sent me out of the restaurant I complained about this several days ago and still have not gotten a response

Carol
Carol

I went to Taco Bell today. I was in the process of paying for my food and the manager, Corbin, came and said to the cashier, “I’m taking your paper”, then proceeded to open the register and pull out the roll of receipt paper making it impossible for me to get a receipt. They were busy and he needed it at the window. That was rude and also unnecessary as the person at the register looked under the counter and pulled out another roll. Why didn’t the manager do that instead of interrupting my transaction? That’s what you call poor customer service. I informed them that I needed a receipt and he just ignored me. I asked three times. I was getting food for other people and without the receipt I could not get reimbursed. Taco Bell owes me $15.00.

Sharon Frongello
Sharon Frongello

Employees shouldn’t ask do u want a senior cup to drink I found this highly offensive wen not senior

Bobby Joe Morales
Bobby Joe Morales

Hello, I had a very bad experience with one of your taco bell store. I went into a taco bell store to use the Wi-Fi for a few minutes, because at the moment my cell phone is disconnected. As I was sitting in the store quietly and texting only 15 to 20 minutes the assistant manager came up to me with a rude tone of voice, her words where, are you gonna order something to eat.
Coustomer- no ma’am I have no money to order any food not even a drink, I’m sitting here using the Wi-Fi for a few minutes texting my girlfriend I will be out shortly
Assistant manager- well Wi-Fi is for paying customer only your not a paying customer get out of my store now or I will call the cops.
Coustomer- I said ok apologize i will leave and I got up and walk out of the store. I am very upset for what i had just experience never in my life have I been to leave the store for not being a paying customer, you’re assistant manager was very rude and degrading. I am a Hispanic meal. Store location 1901 N. Bryant San Angelo, Texas 76903.

Charlie Bothuell IV
Charlie Bothuell IV

Check out this review of Taco Bell on Google Maps.
goo.gl/maps/m97GWPBw6Hs2m5619 (Now Removed)

Alicia Cordero
Alicia Cordero

Manager at 35th and 8th Ave taco Bell abusive and very disrespectful but I was on the bathroom to banging on the door and trying to put the key to open the door when I was in it and something truly brought to her attention

Jay Palmer
Jay Palmer

Aug 20 2019 at 6:40pm

My experience was horrible, I walked into Taco Bell in Downtown Cincinnati
580 Walnut St Suite S800, Cincinnati, OH 45202 and first thing I noticed was someone’s kids running playing tag all over the place, and the mom was smack talking to her own sister who was the cashier there.
As I go to order my food, they tell me to go place my own order, as I do that’s when the sister who is the employee. ” the cashier” gets into a huge verbal fight with her sister who is the ” free eating customer” it was a loud cursing fight then the sister/ customer starts to yell at her own kids and calls her 2yr old a Bit** out loud. As i placed my order in I go down to the end of the counter to wait on my food. The sister is still crap talking trying to show out. Then the people making my food was making food to just give away to the employee/ cashier sister and her family, so i had to wait an extra 15mins for that.
Then they dropped some food on the floor and was gonna put it back but noticed I was standing there and they put it to the side.
They got my order wrong etc…When I received my food of Crouse I lefted
So the minute that I did I called back and asked to speak to the manger…..this man sound out of energy and lazy i mean honestly no professionalism at all like he could care less.
So as I’m telling him about the whole story and then as i get to the end…some how the cashier girl who got into a fight with her sister she gets on the phone and starts yelling at me at everything I THOUGHT I WAS JUST ONLY TALKING TO HIM ABOUT.
I was in SHOCK THAT THE MANGER OF TACO BELL HAD/ PUT ME ON SPEAKER PHONE AND LET HER TAKE THE PHONE AND CONFRONT ME.
I told him omg you have me on speaker phone? He toke a pause because he was busted and he didn’t know what else to say but hung up the phone on me. I WANT SOMETHING DONE ABOUT THIS.

Denise Davis
Denise Davis

Hi I was at Taco Bell yesterday with my daughter. I didn’t get anything to eat but she did and we both had the mountain dew blast frozen. I’m convinced our drink was tainted as we both start experiencing stomach pain and had diarrhea I had alot more than her and begin vomitting. We were at the Fairlane Mall location in Dearborn Michigan. Pretty upset by this will NEVER eat there again.

alese
alese

Just went to my first 3rd world country in the USA !! If I wanted to go to Haiti I would have gone…NOT INTERESTED! Your franchise owner of Store # Taco Bell 019579 must have hired all Haitians in a community that is not used to the 3 year old mentality that puts the tacos together. This was my first and last time, enticed by your adv….I ordered 6 varied supreme (?) hard and soft tacos. Handed to me in a bag disheveled wrapping, cold and not certain if I got anything edible in it. Is that how they come to you cold?….Taco Bell does not belong in this neighborhood (33064-FL). I tossed it out….
One or two positives, clean restaurant, as I walked in, and the first order taker as well as drive-through order taker spoke relatively good English THEN a call came in and he left with another fellow who barely spoke English repeating the order back to me. I wonder what his computer looked like on his side?! maybe in Haitian?
I suppose this has gone on for years with Haitians….American blacks would probably snub their noses at this job….
One last comment, before writing this comment, I read other comments from other states and I guess I have my answer…